4You can also click:

Recover. Use this when files on the jukebox seem to disappear, although you have not deleted them. The Recover option attempts to fix the database on the jukebox so that files will no longer disappear.

Format (Disk Maintenance). Use this when Recover does not fix the problem. The Format option backs up and re-formats the jukebox’s hard drive. After the drive is re-formatted, the backed-up data is restored to the jukebox. The Format process takes much longer than the Recover process.

5After the update is finished, disconnect the jukebox from the computer.

I hear no sound

Adjust the volume level by pressing the volume buttons on your jukebox.

Make sure that the headphones are plugged in all the way.

Jukebox does not turn on

Make sure that the battery still has power. For more information, see “Charging the battery” on page 11.

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Gateway Jukebox specifications Hear no sound