Gateway specifications Jukebox does not appear in Windows Media Player

Jukebox does not appear in Windows Media Player

■Make sure that you have Windows Media Player version 10 installed. You can install version 10 from the installation CD.

■Check your version of Microsoft Windows XP. Your computer must have Service Pack 1 installed for Windows Media Player 10 to work correctly.

Transferred music does not play

If you transfer music with Windows Explorer instead of Windows Media Player, the jukebox will not recognize the music. To transfer music to your jukebox, you must use Windows Media Player.

When I try to play a song, I get the message “To play this track, you must sync your device to your PC.”

If you use a music service where music can be played for a limited amount of time (such as Napster To Go), the music will eventually “expire” on your jukebox. Re-sync with your computer to access the track again. For more information on syncing with your computer, see “Moving files to your jukebox” on page 48.

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