Problem Solver

	PROBLEM	POSSIBLE CAUSE

	FOODS DRY OUT	• Foods not covered, wrapped or sealed properly.

	FRESH FOOD OR	• Temperature control not set cold enough. Refer to Temperature Control section.
	FROZEN FOOD STORAGE	• Warm weather—frequent door openings.
	COMPARTMENT	• Warm weather—frequent door openings.
	COMPARTMENT	• Door left open for too long a time.
	TEMPERATURE TOO WARM	• Door left open for too long a time.
	TEMPERATURE TOO WARM	• Package holding door open or blocking air duct in frozen food storage compartment.


	FROST OR ICE CRYSTALS	• Door may have been left ajar or package holding door open.
	ON FROZEN FOOD	• Too frequent or too long door openings.
		• Too frequent or too long door openings.
		• Frost within package is normal.

	AUTOMATIC ICEMAKER	• Icemaker feeler arm is in STOP (up) position.
	DOES NOT WORK	• Water supply turned off or not connected.
	(on some models)	• Water supply turned off or not connected.
	(on some models)	• Frozen food storage compartment too warm.
		• Frozen food storage compartment too warm.
		• Piled up cubes in the storage bin may cause icemaker to shut off prematurely.
		Remove storage bin from frozen food storage compartment and level cubes by hand.

	CUBES TOO SMALL	• Water shutoff valve connecting refrigerator to home water line may be clogged.

	SLOW ICE CUBE FREEZING	• Door may have been left ajar.
		• Turn temperature control to colder setting.

	ICE CUBES HAVE	• Ice storage bin needs to be emptied, washed and old cubes need to be discarded.
	ODOR/TASTE	• Unsealed packages in refrigerator and/or frozen food storage compartments may be

		transmitting odor/taste to ice cubes.
		• Interior of refrigerator needs cleaning. Refer to Care and Cleaning section.

	MOISTURE FORMS ON	• Not unusual during periods of high humidity. To help prevent rust, wipe surface dry
	CABINET SURFACE	and make sure the anti-moisture switch is not set at the anti-moisture setting.
	BETWEEN THE DOORS	• Move the anti-moisture switch to the moisture setting.
		• Move the anti-moisture switch to the moisture setting.

	MOISTURE COLLECTS	• Too frequent or too long door openings.
	INSIDE	• In humid weather, air carries moisture into refrigerator when doors are opened.


	REFRIGERATOR HAS ODOR	• Foods with strong odors should be tightly covered.
		• Check for spoiled food.
		• Interior needs cleaning. Refer to Care and Cleaning section.
		• Defrost water drainage system needs cleaning.
		• Keep open box of baking soda in refrigerator; replace every three months.

	HOT AIR FROM BOTTOM	• Normal air flow cooling motor. In the refrigerator process, it is normal that heat
	OF REFRIGERATOR	be expelled in the area under the refrigerator. Some floor coverings will discolor
		at these normal and safe operating temperatures. Your floor covering supplier
		should be consulted if you object to this discoloration.

	FOOD FREEZING IN	• Move the food away from the air vent (near the controls).
	THE REFRIGERATOR	• Turn down the fresh food control.
		• Turn down the fresh food control.

	ORANGE GLOW IN	• An orange glow is sometimes seen in the frozen food storage compartment when the
	THE FROZEN FOOD	defrost heater is on. This is normal.
	STORAGE COMPARTMENT

162D7740P005 specifications

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GE 162D7740P005 dimensions Problem Solver

Models: 162D7740P005

PROBLEM

COMPARTMENT

DOES NOT WORK

CUBES TOO SMALL

ODOR/TASTE

INSIDE

OF REFRIGERATOR

Problem Solver

162D7740P005 specifications