BenQ W6500 user manual Troubleshooting, English, projector. See page, ring. See page

Models: W6500

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Troubleshooting

Troubleshooting

Problem

Cause

Remedy

 

 

Plug the power cable into the AC inlet on the

 

There is no power from the power

rear of the projector, and plug the power cable

 

into to the power outlet. If the power outlet

 

cable.

 

has a switch, make sure that it is switched on.

The projector does not

 

 

(See page 20.)

turn on.

 

 

Attempting to turn the projector on

Wait until the cooling down process has

 

 

again during the cooling process.

completed.

 

 

 

 

The lamp cover is not securely

Correctly attach the lamp cover. (See page 45.)

 

attached.

 

 

 

 

 

 

The video source is not turned on or

Turn the video source on and check that the

 

signal cable is connected correctly. (See page

 

connected correctly.

 

17.)

 

 

 

 

 

No picture.

The projector is not correctly

Check the connection. (See page 17.)

connected to the input source device.

 

 

 

 

 

 

The input source has not been

Select the correct input source with the Source

 

keys on the remote control or SOURCE on the

 

correctly selected.

 

projector. (See page 21.)

 

 

 

 

 

Image is unstable.

The connection cables are not securely

Correctly connect the cables to the

connected to the projector or the

appropriate terminals. (See page 17.)

 

signal source.

 

 

 

 

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus

 

focused.

ring. (See page 21.)

Picture is blurred.

 

 

The projector and the screen are not

Adjust the projection angle and direction as

 

well as the height of this projector if necessary.

 

aligned properly.

 

(See page 25.)

 

 

 

 

 

 

The batteries are out of power.

Replace both of the batteries with new ones.

 

(See page 7.)

 

 

Remote control does

 

 

There is an obstacle between the

Remove the obstacle. (See page 7.)

not work correctly.

remote control and the projector.

 

 

 

 

 

You are too far away from the

Stand within 8 meters (26.2 feet) of the

 

projector.

projector. (See page 7.)

 

 

 

English

Additional information

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Page 49
Image 49
BenQ W6500 user manual Troubleshooting, English, projector. See page, ring. See page