GE 17 Before you call for service…, 7URXEOHVKRRWLQJ7LSV, Problem, Possible Causes, What To Do

Before you call for service…

7URXEOHVKRRWLQJ7LSV

Save time and money! Review the charts on the following

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Problem	Possible Causes	What To Do
Refrigerator does not	Refrigerator in defrost cycle.	:DLWDERXWPLQXWHVIRUGHIURVWF\FOHWRHQG
operate
	Temperature control dial in OFF	Move the temperature control dial to a temperature setting.
	position.
	Refrigerator is unplugged.	Push the plug completely into the outlet.
	The fuse is blown/circuit breaker is	5HSODFHIXVHRUUHVHWWKHEUHDNHU
	tripped.
Vibration or rattling (slight	Roller screws or leveling legs need	See Rollers and Leveling Legs.
vibration is normal)	adjusting.
Fresh food or freezer	Temperature control dial not set cold	See About the temperature control dial.
compartment too warm	enough.
	Warm weather or frequent door	Set the temperature control dial one step colder. See About
	openings.	the temperature control dial.
	Door left open.	Check to see if package is holding door open.
	Package blocking air duct in freezer	&KHFNWRVHHLISDFNDJHLVEORFNLQJDLUGXFWLQIUHH]HU
	compartment.	compartment.
Motor operates for	1RUPDOZKHQUHIULJHUDWRULV¿UVW	Wait 24 hours for the refrigerator to completely cool down.
long periods or cycles	plugged in.
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	Often occurs when large amounts of	This is normal.
(Modern refrigerators
	food are placed in refrigerator.
with more storage space
and a larger space and	Door left open.	Check to see if package is holding door open.
a larger freezer require
	Hot weather or frequent door	This is normal.
more operating time.
	openings.
They start and stop
often to maintain even	Temperature control dial set at the	See About the temperature control dial.
temperatures.)	coldest setting.
	Grille and condenser need cleaning.	See Care and cleaning.
Frost or ice crystals on	Door left open.	Check to see if package is holding door open.
frozen food (frost within
	Too frequent or too long door
package is normal)
	openings.
Automatic icemaker does	Icemaker is not on.	Move the feeler arm to the ONGRZQSRVLWLRQRUPRYHWKH
not work (on some models)		power switch to the ON position
	:DWHUVXSSO\WXUQHGRȹRUQRW	See Installing the water line.
	connected.
	Freezer compartment too warm.	Wait 24 hours for the refrigerator to completely cool down.
	Piled up cubes in the storage bin	/HYHOFXEHVE\KDQG
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Frequent “buzzing” sound	Icemaker is on but the water	Move the feeler arm to the STOPXSSRVLWLRQRUPRYH
supply to the refrigerator		the power switch to the OFF position, Keeping it on will
has not been connected		damage the water valve..
Cubes too small	:DWHUVKXWRȹYDOYHFRQQHFWLQJ	&DOOWKHSOXPEHUWRFOHDUWKHYDOYH
	refrigerator to water line may be
	clogged.
Slow ice cube freezing	Door left open.	Check to see if package is holding door open.
	Temperature control dial not set cold	See About the temperature control dial.
	enough.

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