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Problem

 

Possible Causes

What To Do

 

 

 

 

Hot air from bottom

 

Normal air flow cooling

 

of refrigerator

 

motor. In the refrigeration

 

 

 

process, it is normal that

 

 

 

heat be expelled in the

 

 

 

area under the refrigerator.

 

 

 

Some floor coverings will

 

 

 

discolor at these normal

 

 

 

and safe temperatures.

 

 

 

 

 

Food freezing in

 

Food too close to the air vent

Move the food away from the air vent (near the

the refrigerator

 

at the back of the refrigerator.

controls).

 

 

 

 

 

 

Refrigerator control is set

Move the refrigerator control to a warmer

 

 

too cold.

temperature setting one increment at a time.

 

 

 

 

Orange glow

 

Defrost heater is on.

This is normal.

in the freezer

 

 

 

 

 

 

 

Door bins do not fit

 

The freezer door bins are

Try to install the bins in both doors.

in the door

 

a different size than the

 

 

 

refrigerator door bins.

 

 

 

 

 

Freezer light does

 

Some models do not have a

Check for a semi-clear dome light shield in the freezer

not work

 

freezer light.

ceiling. If the dome is opaque white, the model does not

 

 

 

have a freezer light. Check for a door activated light

 

 

 

switch on the right side of the freezer. If there is only

 

 

 

a cap in place of a switch, the model does not have

 

 

 

a freezer light.

 

 

 

 

 

 

Light bulb burned out

See Replacing the light bulbs.

 

 

or loose.

 

 

 

 

 

Controls do not light up

 

Some models do not have

If you can read white numbers on the control setting,

 

 

lighted controls.

the model does not have lighted controls.

 

 

 

 

 

 

Refrigerator light bulb burned

See Replacing the light bulbs.

 

 

out or loose.

 

 

 

 

 

Water has poor

 

Water dispenser has not been

Dispense water until all water in system is

taste/odor

 

used for a long time.

replenished.

 

 

 

 

Water in first glass

 

Normal when refrigerator

Wait 24 hours for the refrigerator to completely

is warm

 

is first installed.

cool down.

 

 

 

 

 

 

Water dispenser has not been

Dispense water until all water is system is

 

 

used for a long time.

replenished.

 

 

 

 

 

 

Water system has been drained.

Allow several hours for replenished supply to chill.

 

 

 

 

27

Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support

Page 27
Image 27
GE 18, 19 Hot air from bottom, Refrigerator, Food freezing, Orange glow, Freezer Door bins do not fit, Freezer light does