Troubleshooting Tips
Save time and money! Review the charts on the following 
pages first and you may not need to call for service.
| Problem |
| Possible Causes | What To Do |
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Refrigeratordoes not |
| Refrigeratorin defrost cycle. | • Wait about 30 minutesfor defrost cycleto end. |
operate |
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| Eitherorboth controlsset to OFF. | • Set the controls to a lower temperature setting. | |
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| Refrigerator is unplugged. | • Push the plug completely into the outlet. |
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| The fuse is blown/circuit | • Replace fuse or reset the breaker. |
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| breaker is tripped. |
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| Refrigerator is in showroom mode. • Unplug the refrigerator and plug it back in. | |
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Vibration or rattling |
| Rollers need adjusting. | • See Rollers. |
(slight vibration |
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is normal) |
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Operating
Motor operatesfor long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezerrequire more operating time. They start and stop often to maintain even temperatures.)
Normalwhenrefrigerator | • Wait 24 hours for the refrigerator to completely |
is first pluggedin. | cool down. |
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Often occurs when large | • This is normal. |
amounts of food are |
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placed in refrigerator. |
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Door left open. | • Check to see if package is holding door open. |
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Hot weather or frequent | • This is normal. |
door openings. |
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Temperature controls | • See About the controls. |
set at the coldest |
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setting. |
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Consumer Support Troubleshooting Tips
Refrigeratoror freezer | Temperaturecontrolnot set | • See About the controls. |
compartment too warm | coldenough. |
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| Warmweather or frequent | • Set the temperature controlone step colder. |
| door openings. | See About the controls. |
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| Door left open. | • Check to see if package is holding door open. |
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Frost or ice crystals | Door left open. | • Check to see if package is holdingdooropen. |
on frozen food |
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Too frequent or too long |
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(frost within package |
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door openings. |
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is normal) |
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Divider between | Automatic energysaver | • This helps preventcondensationon the outside. |
refrigerator and freezer | system circulates warm |
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compartments | liquid around frontedge |
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feels warm | of freezer compartment. |
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Automatic icemaker | Icemakerpowerswitch | • Set the power switch to the l (on) position. |
does not work | is in the O (off) position. |
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| Water supply turned off or | • See Installing the water line. |
| not connected. |
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| Freezer compartment | • Wait 24 hours for the refrigerator to completely |
| too warm. | cool down. |
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| Piled up cubesin the storage | • Level cubes by hand. |
| bin causethe icemaker |
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| to shut off. |
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| Ice cubesstuck in icemaker. | • Turn off the icemaker,remove cubes, and turn the |
| (Green power light on | icemaker back on. |
| icemaker blinking). |
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