GEAppliances.com

Problem

 

Possible Causes

What To Do

 

 

 

 

No water or ice cube

 

Supply line or shutoff

• Call a plumber.

production

 

valve is clogged.

 

 

 

 

 

 

 

Water filter clogged.

• Replace filter cartridge or remove filter and install plug.

 

 

 

 

 

 

Dispenser is LOCKED.

• Press and hold the Lock Controls pad for 3 seconds.

 

 

 

 

CUBED ICE was selected

 

Last setting was

• A few cubes were left in the crusher from the previous

but CRUSHED ICE

 

CRUSHED ICE.

setting. This is normal.

was dispensed

 

 

 

(on some models)

 

 

 

Refrigerator has odor

 

Foods transmitting

• Foods with strong odors should be tightly wrapped.

 

 

odor to refrigerator.

• Keep an open box of baking soda in the refrigerator;

 

 

 

 

 

 

replace every three months.

 

 

 

 

 

 

Interior needs cleaning.

• See Care and cleaning.

 

 

 

 

Moisture forms on

 

Not unusual during

• Wipe surface dry.

outside of refrigerator

 

periods of high humidity.

 

 

 

 

 

Moisture collects inside

 

Too frequent or too

 

(in humid weather, air

 

long door openings.

 

carries moisture into

 

 

 

refrigerator when doors

 

 

 

are opened)

 

 

 

 

 

 

 

Interior light does

 

No power at outlet.

• Replace fuse or reset the breaker.

not work

 

 

 

 

Light bulb burned out.

• See Replacing the light bulbs.

 

 

 

 

 

 

Water on kitchen floor or

 

Cubes jammed in chute.

• Poke ice through with a wooden spoon.

on bottom of freezer

 

 

 

Hot air from bottom

 

Normal air flow cooling

 

of refrigerator

 

motor. In the refrigeration

 

 

 

process, it is normal that

 

 

 

heat be expelled in the

 

 

 

area under the refrigerator.

 

 

 

Some floor coverings

 

 

 

are sensitive and will

 

 

 

discolor at these normal

 

 

 

and safe temperatures.

 

Refrigerator never

 

Adaptive defrost keeps

• This is normal. The refrigerator will cycle off after

shuts off but the

 

compressor running during

the door remains closed for 2 hours.

temperatures are OK

 

door openings.

 

Refrigerator is beeping

 

Door is open.

• Close door.

 

 

 

 

Door not closing properly

 

Door gasket on hinge side

• Apply paraffin wax to the face of the gasket.

 

 

sticking or folding over.

 

Actual temperature not

 

Unit just plugged in.

• Allow 24 hours for system to stabilize.

equal to Set temperature

 

 

 

 

Door open for too long.

• Allow 24 hours for system to stabilize.

 

 

 

 

 

 

Warm food added to refrigerator.

• Allow 24 hours for system to stabilize.

 

 

 

 

 

 

Defrost cycle is in process.

• Allow 24 hours for system to stabilize.

 

 

 

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