GE 49-8697 warranty Before You Call for Service, If Something Goes Wrong, Problem, Possible Causes

Models: 164D2966P212 49-8697

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If Something Goes Wrong

If Something Goes Wrong

Before You Call for Service

Problem

Possible Causes

What to Do

Oven Will Not Come On

A fuse in your home may be

Replace fuse or reset circuit breaker.

blown or the circuit breaker

 

tripped.

 

 

 

Power surge.

Unplug the microwave oven, then plug

 

it back in.

Plug not fully inserted into wall outlet.

Make sure the 3-prong plug on the oven is fully inserted into wall outlet.

“PLEASE INSERT PROBE” Appears on Display

Probe has been forgotten or not inserted properly in the oven wall when using the Temp Cook or Roast function.

Insert the probe properly into the wall receptacle.

“SENSOR ERROR” Appears on Display

During Sensor Cooking, Reheat, or Popcorn program, the door was opened before steam could be detected.

Do not open door until steam is sensed and time is shown counting down on display.

Steam was not detected in maximum amount of time.

Use Micro Cook to heat for more time.

Floor of Oven is Warm, Even When the Oven Has Not Been Used

The cooktop light is located

This is normal.

below the oven floor. When the

 

light is on, the heat it produces

 

may make the oven floor get

 

warm.

 

“BAD PROBE” Appears on Display

The probe has not been completely inserted into the wall receptacle.

Insert the probe properly into the wall receptacle.

The probe is defective.

Replace the probe.

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GE 49-8697 warranty Before You Call for Service, If Something Goes Wrong, Problem, Possible Causes, Oven Will Not Come On