GE 49-8941 Before you call for service…, Troubleshooting Tips, Problem, Possible Causes

Customer Service Troubleshooting Tips Installation Instructions Operating Instructions Safety Information

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Excessive smoking	Excessive soil.	• Press the CLEAR/OFF pad.
		Open the windows to rid
		the room of smoke. Wait
		until the LOCKED DOOR
		light goes off. Wipe up
		the excess soil and reset
		the clean cycle.
“LOCK DOOR” flashes	The self-clean cycle has	• Move the door latch
in the display	been selected but the	handle all the way to
	door is not locked.	the right.
	The latch handle was	• Press the CLEAR/OFF pad
	moved to the right but	and begin again.
	a program other than
	self-clean was selected.
“F—and a number”	You have a function	• If a function error code
flash in the display	error code.	appears during the self-
		cleaning cycle, check the
		oven door latch. The latch
		may have been moved, even
		if only slightly, from the
		locked position. Make sure
		the latch is moved to the
		right as far as it will go.
		Press the CLEAR/OFF pad.
		Allow the oven to cool for
		one hour. Put the oven
		back into operation.
		• Disconnect all power to
		the range for 5 minutes
		and then reconnect power.
		If the function error code
		repeats, call for service.
Power outage	Power outage or surge.	• Reset the clock. If the
		oven was in use, you must
		reset it by pressing the

CLEAR/OFF pad, setting the clock and resetting any cooking function.

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