Customer Service Troubleshooting Tips Installation Instructions Operating Instructions Safety Information

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

Electric Coil Models

 

 

 

 

 

 

 

Surface units

 

The surface units are

With the controls off, check

not functioning

 

not plugged in solidly.

to make sure the surface

properly

 

 

unit is plugged completely

 

 

 

into the receptacle.

 

 

 

 

 

 

The surface

Check to see the correct

 

 

unit controls

control is set for the surface

 

 

improperly set.

unit you are using.

 

 

 

 

 

 

The drip pans are

With the controls off, check

 

 

not set securely in

to make sure the drip pan is

 

 

the cooktop.

in the recess in the cooktop

 

 

 

and that the opening in the

 

 

 

pan lines up with the

 

 

 

receptacle.

 

 

 

 

Cooktop feels hot

 

Large pans hold heat

Choose a pan that matches

 

 

close to the cooktop.

the size of the surface unit

 

 

 

you are using.

 

 

 

 

 

The oven vent is blocked. Pans on the right rear

 

 

 

surface unit block air flow

 

 

 

from the oven vent and

 

 

 

cause the cooktop to

 

 

 

get hot.

 

 

 

 

Oven

 

 

 

 

 

 

 

Oven light does not work

 

Light bulb is loose

Tighten or replace

 

 

or defective.

the bulb.

 

 

 

 

 

 

Switch operating light

Call for service.

 

 

is broken.

 

 

 

 

 

Control signals after

 

You forgot to enter

Press the CLEAR/OFF pad

entering cooking time

 

a bake temperature.

and begin again.

or start time

 

 

 

 

 

 

 

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GE 49-8941 Surface units, Not functioning, Properly, Cooktop feels hot, Control signals after, Entering cooking time

164D3333P171, 49-8941 specifications

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