Troubleshooting Guide
No dial tone
•Check installation:
Make sure the telephone line cord is connected to the base unit and the wall phone jack.
•Check the hook switch. Make sure it fully extends when the handset is lifted from the cradle.
•You must have
•Make sure speakerphone indicator comes on (if using speakerphone.)
•Unplug the phone, wait 30 seconds, and plug the phone back in. Then lift the handset to check the dial tone.
•Connect another phone to the same modular jack; if the second phone doesn’t work, the problem might be with your wiring or local service.
•Place the handset in the base for at least 20 seconds.
Phone doesn’t ring
•Make sure ringer switch is set to LO or HI.
•You may have too many extension phones on your line. Unplug some extension phones.
•Check for a dial tone. If there is no dial tone, see solutions for “No dial tone.”
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