Panasonic CQ-C5405U, CQ-C5305U warranty Error Display Messages, Troubleshooting

Troubleshooting

	Problem	Possible cause  Possible solution
		The disc is inserted upside down.
	No playback or disc	 Insert a disc correctly.
	ejected	There is a flaw or foreign material on the disc.
		 Remove the foreign material, or use a flawless disc.
	Sound skipping or	There is a flaw or foreign material on the disc.
	noise	 Remove the foreign material, or use a flawless disc.
		The unit is not sufficiently secured.
CD	Sound skipping due to	 Secure the unit to the console box.
	vibration	The unit is tilted at over 30˚ in the front-to-end direction.
		 Make the angle 30˚ or less.

Something such as a peeled label obstructs the disc coming out.

Consult your dealer.

Disc unejectable

The microcontroller in the unit operates abnormally due to noise or other factors.

Unplug the power cord and plug it again. In case the unit is still out of order, consult your dealer.

	No playback or disc	The disc has unplayable formatted data.
		 Refer to the description about MP3/WMA/AAC for playable sound data
	ejected
		except CD-DA (i.e. music CD).
	The CD-R/RWs that	The playability of some CD-R/RWs may depend on the combination of media,
	are playable on	recording software and recorder to be used even if these CD-R/RWs are playable
		on other devices such as a PC.
	other devices are not
MP3/WMA/AAC		 Make CD-R/RWs in different combination of media, recording software and
	playable on this unit.
		Playing Variable Bit Rate (VBR) files may cause sound skipping.
		recorder after referring to the description about MP3/WMA/AAC.
		There is a flaw or foreign material on the disc.
	Sound skipping or	 Remove the foreign material, or use a flawless disc. For MP3/WMA/AAC,
		refer to the description about MP3/WMA/AAC.
	noise
		 Play Non-VBR files.
	The noise is heard
		With some CDs, noise may be heard in the treble range when playing the MP3/
	with “RE-MASTER” at	WMA/AAC files created from those CDs with “RE-MASTER” at the “ON” setting.
	“ON”.	 If noise is heard, set “RE-MASTER” to “OFF”.

Problem

unit
controlRemote	No response to
	pressing buttons

Possible cause  Possible solution

The battery is inserted in the wrong direction. A wrong battery is inserted.

Insert a correct battery in the correct direction.

The battery is weak.

Replace the battery with new one.

The aiming direction of the remote control unit is wrong.

Aim the remote control unit at the sensor of the unit and press buttons.

The sensor is exposed to direct sunlight. (The remote control unit may not be operable when the sensor is exposed to direct sunlight. In such a case, the system is not faulty.)

Block off sunlight to the sensor.

Error Display Messages

CD/MP3/WMA/AAC

Display

(After 5 seconds)

(After 5 seconds)

To next file automatically

(After 5 seconds)

To next file automatically

Possible cause  Possible solution

The disc is dirty or upside down.

Check the disc.

The disc has scratches.

Check the disc.

No operation by some cause.

Unplug the power cord and plug it again. In case the unit is still out of order, consult your dealer. ( Installation Instructions)

The player for some reason cannot read the file you are trying to play. (File recorded in an unsupported file system, compression scheme, data format, file name extension, damaged data, etc.)

Select a file that the player can read. Check the type of data recorded on the disc. Create a new disc if necessary.

A WMA file can be copyrighted.

The file protected by copyright is not playable.

Note: Refer to the System Upgrade Guidebook for error messages regarding optional products.

English

Troubleshooting, Error Display Messages

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