Troubleshooting

 

314

 

 

 

 

 

Action

Yes

No

 

Step 7

The problem is solved.

Contact customer

 

Turn off the printer, then wait for about 10 seconds, and then turn the

 

support.

 

printer back on.

 

 

 

Are the printer and scanner working?

 

 

 

 

 

Scan job was not successful

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Connect the cables

 

Check the cable connections.

 

properly.

 

Make sure the Ethernet or USB cable is securely connected to the

 

 

 

computer and the printer.

 

 

 

Are the cables securely connected?

 

 

 

 

 

 

 

Step 2

Change the file name.

Go to step 3.

 

Check if the file name is already in use.

 

 

 

Is the file name already in use?

 

 

 

 

 

 

 

Step 3

Close the file you are

Go to step 4.

 

Check if the document or photo you want to scan is open in another

scanning.

 

 

application or being used by another user.

 

 

 

Is the file you want to scan open by another application or user?

 

 

 

 

 

 

 

Step 4

Contact customer

Select the Append time

 

Check if either the Append time stamp or the Overwrite existing file check

support.

stamp or Overwrite

 

box is selected in the destination configuration settings.

 

existing file check box

 

 

 

in the destination

 

Is the Append time stamp or Overwrite existing file check box selected

 

configuration settings.

 

 

 

 

in the destination configuration settings?

 

 

 

 

 

Scanner unit does not close

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Check if there are obstructions in the scanner unit.

The problem is solved.

Contact customer

 

a Lift the scanner unit.

 

support.

 

b Remove any obstruction keeping the scanner unit open.

 

 

 

c Lower the scanner unit.

 

 

 

Did the scanner unit close correctly?

 

 

 

 

 

 

Page 314
Image 314
Lexmark 22ZT157, 415, 28D0550 Scan job was not successful, Troubleshooting 314, Stamp or Overwrite, Existing file check box

415, 28D0500, 22ZT157, CX410, 28D0550 specifications

Lexmark has established itself as a key player in the printing industry, offering a range of high-quality products designed for both small and large businesses. Among its impressive lineup, the Lexmark 28D0550, CX410, 22ZT157, 28D0500, and 415 printers stand out due to their advanced features, reliable performance, and innovative technologies.

The Lexmark 28D0550, also known as the Lexmark E460, is a monochrome laser printer tailored for office environments where efficiency is paramount. It delivers fast printing speeds of up to 45 pages per minute, thus enhancing productivity. The printer boasts a high monthly duty cycle, making it ideal for businesses with heavy printing requirements. Additionally, the 28D0550 utilizes advanced toner technology that ensures sharp, crisp text and images.

The Lexmark CX410 is a versatile multifunction printer that combines printing, scanning, copying, and faxing capabilities in one device. It features color laser technology, allowing users to produce vibrant color documents with ease. The CX410 also incorporates automatic double-sided printing, reducing paper waste and saving costs. Its intuitive touchscreen interface makes navigation and operations user-friendly, while Lexmark's Smart MFP technology enhances workflow efficiency.

The 22ZT157 represents Lexmark's commitment to sustainability. This printer is designed with eco-friendly features, including energy-efficient modes and recyclable materials. Users appreciate its compact design, which is perfect for tight office spaces. It offers reliable performance while maintaining low operational costs, making it a smart choice for budget-conscious businesses.

The Lexmark 28D0500 is notable for its superior print quality and speedy output. This model is particularly well-suited for high-volume printing tasks, providing users with exceptional clarity in text and images. The printer's robust build ensures durability and longevity, while its fast first-page-out time boosts operational efficiency.

Lastly, the Lexmark 415 combines advanced features with user-friendly technology. It supports mobile printing solutions, allowing users to print from various devices seamlessly. Cloud connectivity offers additional flexibility, making it easier for teams to collaborate and access files remotely. The printer's high-capacity toner cartridges provide longer print runs, significantly reducing downtime.

In summary, Lexmark's 28D0550, CX410, 22ZT157, 28D0500, and 415 models showcase the company’s commitment to delivering high-quality printing solutions that cater to diverse business needs. With their advanced technologies and user-oriented features, these printers are designed to enhance productivity while ensuring reliability and cost-effectiveness.