October
Users Guide
Contents
Paper and specialty media guide
Loading paper and specialty media
Printing
Copying
Scanning 115
Faxing
Understanding printer menus 122
Saving money and the environment 199
Clearing jams 240
Maintaining the printer 210
Managing the printer 236
Index 337
Troubleshooting 256
320
Safety information
Safety information
Safety information
Finding information about the printer
Learning about the printer
Learning about the printer
What are you looking for? Find it here
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Basic models
Understanding the basic functions of the scanner
Using the ADF
Using the ADF and scanner glass
Using the scanner glass
Automatic document feeder ADF Scanner glass
Understanding the printer control panel
Using the printer control panel
Understanding the home screen
Understanding the printer control panel
Feature Description
Features
This may also appear on the home screen
Touch
Indicator light color and its corresponding printer status
Using the touch-screen buttons
Indicator light
Printer status
Arrows View a list of options Copy It Print a copy
Other touch-screen buttons
Finding the IP address of the computer
Setting up and using the home screen applications
For Windows users
For Macintosh users
Click Settings General Settings Home screen customization
Accessing the Embedded Web Server
Finding the IP address of the printer
Customizing the home screen
Click Software and Solutions Other Apps
Setting up Forms and Favorites
Understanding the different applications
Activating the home screen applications
Click Settings Apps Apps Management Card Copy
Setting up Card Copy
Click Settings Apps Apps Management Forms and Favorites
Setting up Multi Send
Using MyShortcut
Click Settings Apps Apps Management Multi Send
Setting up Scan to Network
Click Settings Apps Apps Management Scan to Network
UseTo
Click Settings Remote Operator Panel Settings
Exporting and importing a configuration
Setting up Remote Operator Panel
Click Submit
Available internal options
Additional printer setup
Installing internal options
Accessing the controller board
Reattach the cover
Memory card connector
Option card connector
Installing a memory card
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Installing an optional card
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Installing optional trays
Installing hardware options
Order of installation
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Attaching cables
Additional printer setup Install the dust covers
Installing the printer software
Setting up the printer software
Macintosh
Updating available options in the printer driver
Open the printers folder
Windows
Click Update Now ‑ Ask Printer
Preparing to set up the printer on an Ethernet network
Add any installed hardware options, and then click OK
Networking
For Windows users
Installing the printer on an Ethernet network
For Macintosh users
Select Ethernet connection, and then click Continue
Preparing to set up the printer on a wireless network
Select a wireless connection setup
Connecting the printer using the Wireless Setup Wizard
Network/Ports Active NIC Auto
From the printer control panel, navigate to
Using the Personal Identification Number PIN method
Using the Push Button Configuration method
Additional printer setup
Follow the instructions on the printer display
Additional printer setup
Reports Network Setup
Printing a network setup
Configuring Universal paper settings
Setting the paper size and type
Loading paper and specialty media
Loading the 250‑ and 550‑sheet tray
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Page
Loading the manual feeder
Length guide tab
Loading the 650‑sheet duo tray
Loading the multipurpose feeder
Feeder extender
Width guide tab
Linking and unlinking trays
Linking and unlinking trays
Creating a custom name for a paper type
Using the Embedded Web Server
Using the printer control panel
Click Settings Paper Menu Custom Types
Configuring a custom name
Select a custom name you want to configure, and then touch
Assigning a custom paper type
Tips on using letterhead
Using specialty media
Paper and specialty media guide
Paper and specialty media guide
Tips on using transparencies
Tips on using labels
Tips on using envelopes
Paper guidelines
Tips on using card stock
Paper characteristics
Fiber content
Moisture content
Unacceptable paper
Selecting paper
Storing paper
Using recycled paper and other office papers
Selecting preprinted forms and letterhead
Scanner Duplex Dimension
Supported paper sizes, types, and weights
550 ‑sheet Multipurpose Tray Glass Mode Feeder
Supported paper sizes
550 ‑sheet Multipurpose Tray Glass Mode
Supported paper types and weights
Paper type
Scanner Duplex Tray Feeder Glass Mode
Manual 650 ‑sheet duo tray 550 ‑sheet
Multipurpose Tray Feeder
Printing forms
Printing
Printing a document
Printing a document
Using Max Speed and Max Yield
Adjusting toner darkness
Printing from a flash drive
Settings Print Settings Setup Menu
Printing from a flash drive
Supported flash drives and file types
Recommended flash drives File type
Printing confidential and other held jobs
Storing print jobs in the printer
Printing Touch
Modifying confidential print settings
Printing confidential and other held jobs
Printing information pages
Canceling a print job
For Macintosh users
Copying
Copying using the ADF
Making copies
Making a quick copy
Copying photos
Copying using the scanner glass
Copying on specialty media
Copying on transparencies
Customizing copy settings
Creating a copy shortcut using the printer control panel
Copying on letterhead
Copying to a different size
Example 1 Copying on mixed paper sizes
Making copies using paper from a selected tray
Copying different paper sizes
Reducing or enlarging copies
Copying on both sides of the paper duplexing
Example 2 Copying on a single paper size
Copy Copy from Mixed Sizes Copy to Auto Size Match Copy It
Adjusting copy quality
Placing separator sheets between copies
Collating copies
Between Copies Between Jobs
Collated Not collated
Copying multiple pages onto a single sheet
Placing information on copies
Placing a header or footer on pages
Between Pages Off
Placing an overlay message on each
Canceling a copy job
Canceling a copy job while pages are being printed
Understanding the copy options
Color
Content
Advanced Duplex
Save As Shortcut
Overlay
Cover Page Setup
Separator Sheets
Header/Footer
Setting up the e-mail function
Setting up the printer to e-mail
Creating an e-mail shortcut using the Embedded Web Server
Mailing
Sending an e-mail using the printer control panel
Creating an e-mail shortcut using the printer control panel
Click Settings
Mailing a document
Sending an e‑mail using the address book
Sending an e‑mail using a shortcut number
Changing the output file type
Customizing e-mail settings
Adding e-mail subject and message information
Understanding the e-mail options
Canceling an e-mail
Send As
Resolution
Transmission Log
Setup
Scan Preview
Faxing
Setting up the printer to fax
Faxing
Using the printer control panel for fax setup
Initial fax setup
Using the Embedded Web Server for fax setup
Click Settings Fax Settings Analog Fax Setup
Tips for this setup
Setup 1 Printer is connected to a dedicated fax line
Choosing a fax connection
Scenario 1 Standard telephone line
Connected to the same telephone wall jack
Connected to different wall jacks
To connect
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Faxing 100
Setup 1 Printer is connected directly to a cable modem
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Part name Part number Lexmark adapter plug 40X8519
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Faxing 104
Connecting the printer to a wall jack in Germany
Settings Fax Settings Analog Fax Setup Answer On
Connecting to a distinctive ring service
Setting the outgoing fax name and number
Configuring the printer to observe daylight saving time
Setting the date and time
Sending a fax using the printer control panel
Sending a fax
Fax tab Enable fax
Sending a fax using the computer
Sending a fax using a shortcut number
Sending a fax at a scheduled time
Sending a fax using the address book
Creating shortcuts
Click Settings Manage Shortcuts Fax Shortcut Setup
Changing the fax resolution
Customizing fax settings
Click Settings Reports Click Fax Job Log or Fax Call Log
Making a fax lighter or darker
Holding and forwarding faxes
Canceling an outgoing fax
Blocking junk faxes
Holding faxes
Click Settings Fax Settings
Click Settings Fax Settings Analog Fax Setup Holding Faxes
Understanding the fax options
Forwarding a fax
Faxing 113
This option lets you send a fax at a later time or date
Delayed Send
Faxing 114
Creating an FTP shortcut using the Embedded Web Server
Using Scan to Network
Scanning
Scanning to an FTP address
Scanning to an FTP address using the printer control panel
Creating an FTP shortcut using the printer control panel
Scanning to an FTP address using a shortcut number
Scanning to an FTP address
Click Scan Profile Create Scan Profile
Scanning to a computer using the Embedded Web Server
Scanning to a computer or flash drive
Setting up Scan to Computer
Scanning to a flash drive
Understanding the scan options
FTP Address
Click Next Close
Scanning 120
Setup
Understanding printer menus 122
Understanding printer menus
Menus list
Understanding printer menus 123
Supplies menu
Paper menu
Default Source menu
Paper Size/Type menu
Understanding printer menus 124
MP Feeder Type
Understanding printer menus 125
MP Feeder Size
Manual Paper Size
Understanding printer menus 126
Manual Paper Type
Manual Envelope Size
Understanding printer menus 127
Substitute Size menu
Paper Texture menu
Understanding printer menus 128
Understanding printer menus 129
Paper Weight menu
Understanding printer menus 130
Paper Loading menu
Understanding printer menus 131
Custom Names menu
Custom Types menu
Custom Scan Sizes menu
Understanding printer menus 132
Reports menu
Universal Setup menu
Reports menu
Understanding printer menus 133
Active NIC menu
Network/Ports
Standard Network or Network x menus
Understanding printer menus 134
Understanding printer menus 135
Understanding printer menus 136
To access the menu, navigate to either of the following
Network Card menu
Understanding printer menus 137
TCP/IP menu
To access the menu, navigate to any of the following
Wireless menu
IPv6 menu
Understanding printer menus 138
AppleTalk menu
Network/Ports Network x Network x Setup Wireless
Set Zone
Standard USB menu
Understanding printer menus 140
Understanding printer menus 141
Smtp Setup menu
Understanding printer menus 142
Security menu
Miscellaneous Security Settings menu
Confidential Print menu
Understanding printer menus 143
Understanding printer menus 144
Disk Wiping menu
Understanding printer menus 145
Security Audit Log menu
Set Date and Time menu
Understanding printer menus 146
Settings menu
General Settings menu
Run Initial setup
Quiet Mode
Understanding printer menus 147
ADF Loaded Beep
Keyboard
Understanding printer menus 148
Paper Sizes
Scan to PC Port Range
Displayed Information
Understanding printer menus 149
Date Format
Understanding printer menus 150
Home screen customization
Understanding printer menus 151
Timeouts
Alarms
Understanding printer menus 152
Contact Name
Understanding printer menus 153
Understanding printer menus 154
Error Recovery
Print Recovery
Understanding printer menus 155
Copy Settings menu
Understanding printer menus 156
Understanding printer menus 157
Understanding printer menus 158
Understanding printer menus 159
Fax Mode Analog Fax Setup menu
Fax Settings menu
General Fax Settings
Understanding printer menus 160
Resolution
Fax Send Settings
Understanding printer menus 161
Fax Cover
Dial Prefix
Understanding printer menus 162
Understanding printer menus 163
Understanding printer menus 164
Understanding printer menus 165
Fax Receive Settings
Understanding printer menus 166
Understanding printer menus 167
Fax Log Settings
Speaker Settings
Fax Mode Fax Server Setup menu
Fax Mode sends the fax job to a fax server for transmission
Answer On
Orientation
Fax Resolution
Understanding printer menus 169
Enable Analog Receive
‑mail Settings menu
‑mail Server Setup
Understanding printer menus 170
Format
Understanding printer menus 171
Text/Photo Default
Text Default
Photo Default
Understanding printer menus 172
‑mail Bit Depth
Understanding printer menus 173
‑mail images sent as
Use cc/bcc
Understanding printer menus 174
Understanding printer menus 175
FTP Settings menu
Understanding printer menus 176
File Name
Understanding printer menus 177
FTP bit Depth
Understanding printer menus 178
Understanding printer menus 179
Scan Settings menu
Flash Drive menu
Understanding printer menus 180
Scan Bit Depth
Understanding printer menus 181
Copies
Print Settings menu
Understanding printer menus 182
Duplex Binding
Understanding printer menus 183
Paper Saver Orientation
Paper Saver Border
Understanding printer menus 184
Print Settings
Setup menu
Understanding printer menus 185
Finishing menu
Download Target
Resource Save
Separator Source
Understanding printer menus 186
Understanding printer menus 187
Quality menu
Understanding printer menus 188
Color Adjust
Spot Color Replacement
Understanding printer menus 189
Manual Color
Understanding printer menus 190
Job Accounting menu
Understanding printer menus 191
Utilities menu
Understanding printer menus 192
XPS menu
PostScript menu
Understanding printer menus 193
PCL Emul menu
Understanding printer menus 194
Tray Renumber
Understanding printer menus 195
Understanding printer menus 196
Html menu
Font Size
Scale
Understanding printer menus 197
Help menu
Image menu
Menu item Description
Understanding printer menus 198
Saving money and the environment
Using recycled paper
Saving paper and toner
Conserving supplies
Saving energy
Using Eco‑Mode
Reducing printer noise
Avoid paper jams
Click Settings General Settings Timeouts
Adjusting Sleep mode
Settings General Settings Timeouts Sleep Mode
Saving money and the environment 201
Setting Hibernate Timeout
Using Hibernate Mode
Click Settings General Settings Sleep Button Settings
Saving money and the environment 202
Adjusting the brightness of the display
Using Schedule Power Modes
Settings General Settings Timeouts Hibernate Timeout
Click Settings General Settings Schedule Power Modes
Recycling
Settings General Settings Screen Brightness
Recycling Lexmark products
Recycling Lexmark packaging
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Securing the printer
Using the security lock feature
Statement of Volatility
Securing the printer 206
Touch Back Exit Config Menu
Touch Wipe All Settings
Erasing volatile memory
Erasing non‑volatile memory
Using the printer control panel
Configuring printer hard disk encryption
Using the Embedded Web Server
Click Settings Security Disk Encryption
Finding printer security information
Touch Disk Encryption Enable
Cleaning the printer
Cleaning the printer parts
Maintaining the printer
Storing supplies
Close the scanner cover
Cleaning the scanner glass
Maintaining the printer 211
Estimated number of remaining pages
Checking the status of parts and supplies
Maintaining the printer 212
Status/Supplies View Supplies
Ordering supplies
Using genuine Lexmark parts and supplies
Ordering toner cartridges
Return Program cartridges
Ordering imaging kits
Ordering a maintenance kit
Regular cartridges
Maintaining the printer 214
Ordering a waste toner bottle
Replacing supplies
Replacing the waste toner bottle
Maintaining the printer 215
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Page
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Open the front door Open the top door
Replacing a black and color imaging kit
Maintaining the printer 219
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Page
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Maintaining the printer 226 Close the front door
Replacing toner cartridges
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Replacing a developer unit
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Before moving the printer
Moving the printer
Moving the printer to another location
Shipping the printer
Setting up e‑mail alerts
Finding advanced networking and administrator information
Managing the printer
Checking the virtual display
Notification Description
Click Settings Print Settings Supply Notifications
Restoring factory default settings
Modifying confidential print settings
Copying printer settings to other printers
Settings General Settings Factory Defaults Restore Now
Avoiding jams
Clearing jams
Load paper properly
Clearing jams 240
Jam location Message on the display What to do
Understanding jam messages and locations
Use recommended paper
Clearing jams 242
‑page jam, clear standard bin
Page
Page
Jam, open front door to clear fuser
Clearing jams 246 Open the top door
Page
Jam, open front door 20y.xx
‑page jam, open front door to clear duplex 23y.xx
‑page jam, open tray x 24y.xx
Page
Clearing jams 252
‑page jam, clear manual feeder
‑page jam, clear multipurpose feeder
Page
Models, select Next Clear the jam, press OK
‑page jam, open automatic feeder top cover y.xx
Models, select Next Clear the jam, press OK
Understanding the printer messages
Troubleshooting
Color cartridge low 88.xy
Configuration change, some held jobs were not restored
Color cartridge nearly low 88.xy
Color cartridge very low, x estimated pages remain 88.xy
Error reading USB hub. Remove hub
Error reading USB drive. Remove USB
Defective flash detected
Disk full
Incorrect paper size, open paper source
Insufficient memory to support Resource Save feature
Insert Tray
Insufficient memory for Flash Memory Defragment operation
Troubleshooting 260
Insufficient memory, some held jobs will not be restored
Load paper source with custom type name
Load paper source with custom string
Load Manual Feeder with custom string
Load paper source with paper type paper size
Load Manual Feeder with custom type name
Load Manual Feeder with paper size
Maintenance kit nearly low 80.xy
Maintenance kit low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Network x software error
Reinstall missing or unresponsive type imaging kit 31.xy
Reinstall missing or unresponsive color cartridge 31.xy
Troubleshooting 263
Non-Lexmark color supply type, see Users Guide 33.xy
Remove packaging material, area name
Reload printed pages in Tray
Remove paper from standard output bin
Replace color cartridge, 0 estimated pages remain 88.xy
Remove defective disk
Replace all originals if restarting job
Replace defective color cartridge 31.xy
Replace defective type imaging kit 31.xy
Replace missing waste toner bottle 82.xy
Replace missing type imaging kit 31.xy
Replace unsupported color cartridge 32.xy
Replace unsupported type imaging kit 32.xy
Scanner disabled by admin
Restore held jobs?
Some held jobs were not restored
Scanner automatic feeder cover open
Standard network software error
Smtp server not set up. Contact system administrator
Standard USB port disabled
Too many flash options installed
Type imaging kit low 84.xy
Too many trays attached
Type imaging kit nearly low 84.xy
Type imaging kit very low, x estimated pages remain 84.xy
Weblink server not set up. Contact system administrator
Solving printer problems
Basic printer problems
Troubleshooting 270
Troubleshooting 271
Troubleshooting 272
Option problems
Printer display is blank
Cannot detect internal option
Troubleshooting 273
Tray problems
Action Yes Step Problem is solved Go to step
Step Problem is solved. Go to step
Troubleshooting 274
Paper feed problems
Settings General Settings Print Recovery
Jammed pages are not reprinted
Action Yes Step Go to step Problem is solved
Troubleshooting 275
Paper frequently jams
Paper jam message remains after jam is cleared
Printing problems
Solving print problems
Troubleshooting 276
Confidential and other held jobs do not print
Incorrect characters print
Error message about reading the flash drive appears
Troubleshooting 277
Large jobs do not collate
Troubleshooting 278
Job prints from the wrong tray or on the wrong paper
Click File Print Advanced Print As Image OK OK
Troubleshooting 279
Printing slows down
Print jobs do not print
Troubleshooting 280
Print job takes longer than expected
Troubleshooting 281
Settings General Settings Print Recovery Page Protect Off
Settings General Settings Timeouts
Troubleshooting 282
Tray linking does not work
Unexpected page breaks occur
Troubleshooting 283
Print quality problems
Characters have jagged or uneven edges
Clipped pages or images
Gray background on prints
Troubleshooting 284
Horizontal voids appear on prints
Troubleshooting 285
Incorrect margins on prints
Troubleshooting 286
Paper curl
Troubleshooting 287
Print irregularities
Troubleshooting 288
Print is too dark
Troubleshooting 289
Print is too light
Troubleshooting 290
Printer is printing blank pages
Troubleshooting 291
Printer is printing solid black pages
Troubleshooting 292
Shadow images appear on prints
Troubleshooting 293
Repeating defects appear on prints
Skewed print
Troubleshooting 294
Streaked horizontal lines appear on prints
Troubleshooting 295
Streaked vertical lines appear on prints
Troubleshooting 296
Toner fog or background shading appears on prints
Troubleshooting 297
Toner specks appear on prints
Troubleshooting 298
Toner rubs off
Transparency print quality is poor
Troubleshooting 299
Uneven print density
Vertical voids appear on prints
FAQ about color printing
Color quality problems
What is RGB color?
What is Cmyk color?
What is manual color correction?
Troubleshooting 301
How is color specified in a document to be printed?
How does the printer know what color to print?
Object type Color conversion tables
Prints on color transparencies appear dark when projected
Troubleshooting 302
Troubleshooting 303
Solving copy problems
Print appears tinted
Copier does not respond on
Scanner unit does not close
Copier does not respond
Poor copy quality
Troubleshooting 305
Partial document or photo copies
Troubleshooting 306
Troubleshooting 307
Solving fax problems
Caller ID is not shown
Cannot send or receive a fax
Troubleshooting 308
Troubleshooting 309
310
Yes Problem is solved Go to step
Settings General Settings Run initial setup Yes Submit
Fax and e-mail functions are not set up
Troubleshooting 312
Solving scanner problems
Click Settings Fax Settings Analog Fax Setup
Received fax has poor print quality
Scanner does not respond
Scan job was not successful
Troubleshooting 314
Stamp or Overwrite
Existing file check box
Poor scanned image quality
Troubleshooting 315
Scanning takes too long or freezes the computer
Cannot scan from a computer
Troubleshooting 316
Partial document or photo scans
An application error has occurred
Solving home screen applications problems
Troubleshooting 317
An application error has occurred on
Troubleshooting 318
Contacting customer support
Troubleshooting 319
Tech Library
Mail
Edition notice
Product information
320
October
321
Licensing notices
Trademarks
Product disposal
Noise emission levels
322
Meter average sound pressure, dBA
Static sensitivity notice
Temperature information
Laser notice
Laser advisory label
Product power consumption
Power consumption
Mode Description Power consumption Watts
324
Hibernate Mode
Sleep Mode
Off mode
Regulatory notices for electromagnetic compatibility
Avis de conformité aux normes de l’industrie du Canada
Industry Canada compliance statement
European Community EC directives conformity
326
327
Regulatory notices for telecommunication terminal equipment
328
Industry Canada Canada
329
Industry Canada Canada
Utilisation de ce produit en Suisse
Using this product in Switzerland
Verwendung dieses Produkts in der Schweiz
Uso del prodotto in Svizzera
Modular component notice
Regulatory notices for wireless products
Exposure to radio frequency radiation
331
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
332
333
Limited warranty
Lexmark International, Inc., Lexington, KY
334
Limited warranty service
Extent of limited warranty
Limitation of liability
Patent acknowledgment
Additional rights
335
336
Index
Symbols
Numerics
Index 337
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