Troubleshooting

305

Poor copy quality

 

Action

Yes

No

 

 

 

 

 

Step 1

Clear the error or status

Go to step 2.

 

Check if an error or status message appears on the display.

message.

 

 

Does an error or status message appear?

 

 

 

 

 

 

 

Step 2

Go to step 3.

Increase the scan

 

Check the quality of the original document.

 

resolution setting for a

 

 

 

higher‑quality output.

 

Is the quality of the original document satisfactory?

 

 

 

 

 

 

 

Step 3

Go to step 4.

See “Cleaning the

 

If dark marks appear on prints, then clean the scanner glass and the ADF

 

scanner glass” on

 

glass using a clean, lint-free cloth dampened with water.

 

page 211.

 

 

 

 

Is the scanner glass clean?

 

 

 

 

 

 

 

Step 4

Go to step 5.

See “Print quality

 

Send a print job, and then check for print quality problems.

 

problems” on

 

a From the General Settings menu, adjust the Eco‑Mode settings.

 

page 283.

 

 

 

 

b From the Copy menu, adjust the Darkness setting.

 

 

 

c If the print remains faded, then replace the toner cartridge.

 

 

 

Is the print quality satisfactory?

 

 

 

 

 

 

 

Step 5

Go to step 6.

Place the document or

 

Check the placement of the document or photo.

 

photo facedown on the

 

Make sure the document or photo is loaded facedown on the scanner

 

scanner glass in the

 

 

upper left corner.

 

glass in the upper left corner.

 

 

 

 

 

Is the document or photo loaded correctly?

 

 

 

 

 

 

 

Step 6

Go to step 7.

Change the Content

 

Check the copy settings.

 

Type and Content

 

From the Copy screen, check if the Content Type and Content Source

 

Source settings to

 

 

match the document

 

settings are correct for the document being scanned.

 

 

 

being scanned.

 

 

 

 

Are the Content Type and Content Source settings correct for the

 

 

 

document being scanned?

 

 

 

 

 

 

 

Step 7

Go to step 8.

The problem is solved.

 

Check for patterns on print.

 

 

 

a From the printer control panel, navigate to:

 

 

 

Copy > Sharpness > select a lower setting

 

 

 

Note: Make sure no scaling is being selected.

 

 

 

b Resend the copy job.

 

 

 

Do patterns appear on prints?

 

 

 

 

 

 

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Lexmark 415, 28D0550, 28D0500, CX410, 22ZT157 manual Poor copy quality, Troubleshooting 305
Page 304 Page 306

415, 28D0500, 22ZT157, CX410, 28D0550 specifications

Lexmark has established itself as a key player in the printing industry, offering a range of high-quality products designed for both small and large businesses. Among its impressive lineup, the Lexmark 28D0550, CX410, 22ZT157, 28D0500, and 415 printers stand out due to their advanced features, reliable performance, and innovative technologies.

The Lexmark 28D0550, also known as the Lexmark E460, is a monochrome laser printer tailored for office environments where efficiency is paramount. It delivers fast printing speeds of up to 45 pages per minute, thus enhancing productivity. The printer boasts a high monthly duty cycle, making it ideal for businesses with heavy printing requirements. Additionally, the 28D0550 utilizes advanced toner technology that ensures sharp, crisp text and images.

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The 22ZT157 represents Lexmark's commitment to sustainability. This printer is designed with eco-friendly features, including energy-efficient modes and recyclable materials. Users appreciate its compact design, which is perfect for tight office spaces. It offers reliable performance while maintaining low operational costs, making it a smart choice for budget-conscious businesses.

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Lastly, the Lexmark 415 combines advanced features with user-friendly technology. It supports mobile printing solutions, allowing users to print from various devices seamlessly. Cloud connectivity offers additional flexibility, making it easier for teams to collaborate and access files remotely. The printer's high-capacity toner cartridges provide longer print runs, significantly reducing downtime.

In summary, Lexmark's 28D0550, CX410, 22ZT157, 28D0500, and 415 models showcase the company’s commitment to delivering high-quality printing solutions that cater to diverse business needs. With their advanced technologies and user-oriented features, these printers are designed to enhance productivity while ensuring reliability and cost-effectiveness.
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