Lexmark CX410, 415, 28D0550, 28D0500, 22ZT157 manual Scanner does not respond

Troubleshooting			313
	• “Scanning takes too long or freezes the computer” on page 315
	• “Poor scanned image quality” on page 315
	• “Partial document or photo scans” on page 316
	• “Cannot scan from a computer” on page 316
The scanner does not respond
	Action	Yes	No
	Step 1	Go to step 2.	Turn on the printer.
	Check if the printer is turned on.
	Is the printer turned on?
	Step 2	Go to step 3.	Connect the printer
	Check if the printer cable is securely attached to the printer and the		cable securely to the
	computer, print server, option, or other network device.		printer and the
			computer, print server,
	Is the printer cable securely attached to the printer and the computer,		option, or other
			network device.
	print server, option, or other network device?
	Step 3	Go to step 4.	Connect the power
	Check if the power cord is plugged into the printer and a properly		cord to the printer and
	grounded electrical outlet.		a properly grounded
			electrical outlet.
	Is the power cord plugged into the printer and a properly grounded
	electrical outlet?
	Step 4	Turn on the switch or	Go to step 5.
	Check if the electrical outlet is turned off by a switch or breaker.	reset the breaker.
	Is the electrical outlet turned off by a switch or breaker?
	Step 5	Connect the printer	Go to step 6.
	Check if the printer is plugged into any surge protectors, uninterruptible	power cord directly to
	power supplies, or extension cords.	a properly grounded
		electrical outlet.
	Is the printer plugged into any surge protectors, uninterruptible power
	supplies, or extension cords?
	Step 6	Unplug the other	Go to step 7.
	Check other electrical equipment plugged into the outlet.	electrical equipment
		and turn on the printer.
	Are the other electrical equipment working?	If the printer does not
		work, then reconnect
		the other electrical
		equipment and then go
		to step 6.