Manuals / Lexmark / Computer Equipment / Printer

Lexmark 22ZT157, 415, 28D0550, 28D0500, CX410 manual

Models: 415 28D0500 22ZT157 CX410 28D0550

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Maintaining the printer

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2Open the top door.

3Lift the toner cartridge handle, and then gently pull it from the imaging kit.

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Lexmark 22ZT157, 415, 28D0550, 28D0500, CX410 manual

Contents

October Users GuideContents Paper and specialty media guide Loading paper and specialty mediaPrinting CopyingScanning 115 FaxingUnderstanding printer menus 122 Saving money and the environment 199Managing the printer 236 Maintaining the printer 210Clearing jams 240 320 Troubleshooting 256Index 337 Safety information Safety informationSafety information Finding information about the printer Learning about the printerLearning about the printer What are you looking for? Find it hereOther countries and regions-See the printed Selecting a location for the printerPrinter configurations Basic models Understanding the basic functions of the scannerUsing the ADF Using the ADF and scanner glassUsing the scanner glass Automatic document feeder ADF Scanner glassUnderstanding the printer control panel Using the printer control panelUnderstanding the home screen Understanding the printer control panelFeature Description FeaturesThis may also appear on the home screen TouchIndicator light color and its corresponding printer status Using the touch-screen buttonsIndicator light Printer statusArrows View a list of options Copy It Print a copy Other touch-screen buttonsFinding the IP address of the computer Setting up and using the home screen applicationsFor Windows users For Macintosh usersClick Settings General Settings Home screen customization Accessing the Embedded Web ServerFinding the IP address of the printer Customizing the home screenClick Software and Solutions Other Apps Setting up Forms and FavoritesUnderstanding the different applications Activating the home screen applicationsClick Settings Apps Apps Management Forms and Favorites Setting up Card CopyClick Settings Apps Apps Management Card Copy Setting up Multi Send Using MyShortcutClick Settings Apps Apps Management Multi Send Setting up Scan to NetworkClick Settings Apps Apps Management Scan to Network UseToSetting up Remote Operator Panel Exporting and importing a configurationClick Settings Remote Operator Panel Settings Click Submit Installing internal options Additional printer setupAvailable internal options Accessing the controller board Option card connector Memory card connectorReattach the cover Installing a memory card Page Installing an optional card Page Order of installation Installing hardware optionsInstalling optional trays Page Attaching cables Additional printer setup Install the dust coversInstalling the printer software Setting up the printer softwareMacintosh Updating available options in the printer driverOpen the printers folder WindowsClick Update Now ‑ Ask Printer Preparing to set up the printer on an Ethernet networkAdd any installed hardware options, and then click OK NetworkingFor Windows users Installing the printer on an Ethernet networkFor Macintosh users Select Ethernet connection, and then click ContinuePreparing to set up the printer on a wireless network Select a wireless connection setup Connecting the printer using the Wireless Setup WizardNetwork/Ports Active NIC Auto From the printer control panel, navigate toUsing the Personal Identification Number PIN method Using the Push Button Configuration methodAdditional printer setup Follow the instructions on the printer displayAdditional printer setup Reports Network Setup Printing a network setupConfiguring Universal paper settings Setting the paper size and typeLoading paper and specialty media Loading the 250‑ and 550‑sheet trayPage Page Loading the manual feeder Length guide tab Loading the 650‑sheet duo trayLoading the multipurpose feeder Feeder extender Width guide tabLinking and unlinking trays Linking and unlinking traysUsing the printer control panel Using the Embedded Web ServerCreating a custom name for a paper type Click Settings Paper Menu Custom Types Configuring a custom nameSelect a custom name you want to configure, and then touch Assigning a custom paper typeTips on using letterhead Using specialty mediaPaper and specialty media guide Paper and specialty media guideTips on using transparencies Tips on using labels Tips on using envelopesPaper characteristics Tips on using card stockPaper guidelines Fiber content Moisture contentUnacceptable paper Selecting paperSelecting preprinted forms and letterhead Using recycled paper and other office papersStoring paper Scanner Duplex Dimension Supported paper sizes, types, and weights550 ‑sheet Multipurpose Tray Glass Mode Feeder Supported paper sizes550 ‑sheet Multipurpose Tray Glass Mode Supported paper types and weights Paper type Scanner Duplex Tray Feeder Glass ModeManual 650 ‑sheet duo tray 550 ‑sheet Multipurpose Tray FeederPrinting forms PrintingPrinting a document Printing a documentUsing Max Speed and Max Yield Adjusting toner darknessPrinting from a flash drive Settings Print Settings Setup MenuPrinting from a flash drive Supported flash drives and file types Storing print jobs in the printer Printing confidential and other held jobsRecommended flash drives File type Printing confidential and other held jobs Modifying confidential print settingsPrinting Touch Printing information pages Canceling a print jobFor Macintosh users Copying Copying using the ADFMaking copies Making a quick copyCopying photos Copying using the scanner glassCopying on specialty media Copying on transparenciesCustomizing copy settings Creating a copy shortcut using the printer control panelCopying on letterhead Copying to a different sizeCopying different paper sizes Making copies using paper from a selected trayExample 1 Copying on mixed paper sizes Reducing or enlarging copies Copying on both sides of the paper duplexingExample 2 Copying on a single paper size Copy Copy from Mixed Sizes Copy to Auto Size Match Copy ItAdjusting copy quality Placing separator sheets between copies Collating copiesBetween Copies Between Jobs Collated Not collatedCopying multiple pages onto a single sheet Placing information on copiesPlacing a header or footer on pages Between Pages OffCanceling a copy job while pages are being printed Canceling a copy jobPlacing an overlay message on each Understanding the copy options Color ContentAdvanced Duplex Save As ShortcutOverlay Cover Page SetupSeparator Sheets Header/FooterSetting up the e-mail function Setting up the printer to e-mailCreating an e-mail shortcut using the Embedded Web Server MailingSending an e-mail using the printer control panel Creating an e-mail shortcut using the printer control panelClick Settings Mailing a documentSending an e‑mail using the address book Sending an e‑mail using a shortcut numberAdding e-mail subject and message information Customizing e-mail settingsChanging the output file type Understanding the e-mail options Canceling an e-mailSend As ResolutionScan Preview SetupTransmission Log Faxing Setting up the printer to faxFaxing Using the printer control panel for fax setup Initial fax setupUsing the Embedded Web Server for fax setup Click Settings Fax Settings Analog Fax SetupTips for this setup Setup 1 Printer is connected to a dedicated fax lineChoosing a fax connection Scenario 1 Standard telephone lineConnected to the same telephone wall jack Connected to different wall jacks To connect Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service Faxing 100 Setup 1 Printer is connected directly to a cable modemPage Part name Part number Lexmark adapter plug 40X8519 Page Faxing 104 Connecting the printer to a wall jack in GermanySetting the outgoing fax name and number Connecting to a distinctive ring serviceSettings Fax Settings Analog Fax Setup Answer On Configuring the printer to observe daylight saving time Setting the date and timeSending a fax using the printer control panel Sending a faxSending a fax using a shortcut number Sending a fax using the computerFax tab Enable fax Sending a fax at a scheduled time Sending a fax using the address bookCreating shortcuts Click Settings Manage Shortcuts Fax Shortcut SetupChanging the fax resolution Customizing fax settingsClick Settings Reports Click Fax Job Log or Fax Call Log Making a fax lighter or darkerHolding and forwarding faxes Canceling an outgoing faxBlocking junk faxes Holding faxesClick Settings Fax Settings Click Settings Fax Settings Analog Fax Setup Holding FaxesUnderstanding the fax options Forwarding a faxFaxing 113 Faxing 114 Delayed SendThis option lets you send a fax at a later time or date Creating an FTP shortcut using the Embedded Web Server Using Scan to NetworkScanning Scanning to an FTP addressScanning to an FTP address using the printer control panel Creating an FTP shortcut using the printer control panelScanning to an FTP address using a shortcut number Scanning to an FTP addressScanning to a computer or flash drive Scanning to a computer using the Embedded Web ServerClick Scan Profile Create Scan Profile Setting up Scan to Computer Scanning to a flash drive Understanding the scan optionsFTP Address Click Next CloseScanning 120 Setup Menus list Understanding printer menusUnderstanding printer menus 122 Understanding printer menus 123 Supplies menuPaper menu Default Source menuPaper Size/Type menu Understanding printer menus 124MP Feeder Size Understanding printer menus 125MP Feeder Type Manual Paper Size Understanding printer menus 126Manual Paper Type Manual Envelope SizePaper Texture menu Substitute Size menuUnderstanding printer menus 127 Understanding printer menus 128 Understanding printer menus 129 Paper Weight menuUnderstanding printer menus 130 Paper Loading menuUnderstanding printer menus 131 Custom Names menu Custom Types menuCustom Scan Sizes menu Understanding printer menus 132Reports menu Universal Setup menuReports menu Understanding printer menus 133Active NIC menu Network/PortsStandard Network or Network x menus Understanding printer menus 134Understanding printer menus 135 Network Card menu To access the menu, navigate to either of the followingUnderstanding printer menus 136 Understanding printer menus 137 TCP/IP menuTo access the menu, navigate to any of the following Wireless menuIPv6 menu Understanding printer menus 138AppleTalk menu Network/Ports Network x Network x Setup WirelessUnderstanding printer menus 140 Standard USB menuSet Zone Understanding printer menus 141 Smtp Setup menuUnderstanding printer menus 142 Security menu Miscellaneous Security Settings menuConfidential Print menu Understanding printer menus 143Understanding printer menus 144 Disk Wiping menuSet Date and Time menu Security Audit Log menuUnderstanding printer menus 145 General Settings menu Settings menuUnderstanding printer menus 146 Run Initial setup Quiet ModeUnderstanding printer menus 147 ADF Loaded BeepKeyboard Understanding printer menus 148Paper Sizes Scan to PC Port RangeDisplayed Information Understanding printer menus 149Home screen customization Understanding printer menus 150Date Format Understanding printer menus 151 Timeouts AlarmsUnderstanding printer menus 152 Contact NameUnderstanding printer menus 153 Print Recovery Error RecoveryUnderstanding printer menus 154 Understanding printer menus 155 Copy Settings menuUnderstanding printer menus 156 Understanding printer menus 157 Understanding printer menus 158 Understanding printer menus 159 Fax Mode Analog Fax Setup menu Fax Settings menuGeneral Fax Settings Understanding printer menus 160Resolution Fax Send SettingsUnderstanding printer menus 161 Fax CoverDial Prefix Understanding printer menus 162Understanding printer menus 163 Understanding printer menus 164 Understanding printer menus 165 Fax Receive SettingsUnderstanding printer menus 166 Understanding printer menus 167 Fax Log SettingsSpeaker Settings Fax Mode Fax Server Setup menuFax Mode sends the fax job to a fax server for transmission Answer OnUnderstanding printer menus 169 Fax ResolutionOrientation Enable Analog Receive ‑mail Settings menu‑mail Server Setup Understanding printer menus 170Format Understanding printer menus 171Text/Photo Default Text DefaultPhoto Default Understanding printer menus 172‑mail images sent as Understanding printer menus 173‑mail Bit Depth Use cc/bcc Understanding printer menus 174Understanding printer menus 175 FTP Settings menuUnderstanding printer menus 176 FTP bit Depth Understanding printer menus 177File Name Understanding printer menus 178 Flash Drive menu Scan Settings menuUnderstanding printer menus 179 Understanding printer menus 180 Scan Bit Depth Understanding printer menus 181Understanding printer menus 182 Print Settings menuCopies Duplex Binding Understanding printer menus 183Paper Saver Orientation Paper Saver BorderSetup menu Print SettingsUnderstanding printer menus 184 Understanding printer menus 185 Finishing menuDownload Target Resource SaveSeparator Source Understanding printer menus 186Understanding printer menus 187 Quality menuUnderstanding printer menus 188 Color Adjust Spot Color ReplacementUnderstanding printer menus 189 Manual ColorUnderstanding printer menus 190 Job Accounting menuUnderstanding printer menus 191 Utilities menuPostScript menu XPS menuUnderstanding printer menus 192 Understanding printer menus 193 PCL Emul menuUnderstanding printer menus 194 Tray Renumber Understanding printer menus 195Understanding printer menus 196 Html menuFont Size ScaleImage menu Help menuUnderstanding printer menus 197 Menu item Description Understanding printer menus 198Saving money and the environment Using recycled paperSaving paper and toner Conserving suppliesSaving energy Using Eco‑ModeReducing printer noise Avoid paper jamsClick Settings General Settings Timeouts Adjusting Sleep modeSettings General Settings Timeouts Sleep Mode Saving money and the environment 201Setting Hibernate Timeout Using Hibernate ModeClick Settings General Settings Sleep Button Settings Saving money and the environment 202Adjusting the brightness of the display Using Schedule Power ModesSettings General Settings Timeouts Hibernate Timeout Click Settings General Settings Schedule Power ModesRecycling Settings General Settings Screen BrightnessRecycling Lexmark products Recycling Lexmark packagingPage Securing the printer Using the security lock featureStatement of Volatility Securing the printer 206Touch Back Exit Config Menu Touch Wipe All SettingsErasing volatile memory Erasing non‑volatile memoryUsing the printer control panel Configuring printer hard disk encryptionUsing the Embedded Web Server Click Settings Security Disk EncryptionFinding printer security information Touch Disk Encryption EnableCleaning the printer Cleaning the printer partsMaintaining the printer Storing suppliesMaintaining the printer 211 Cleaning the scanner glassClose the scanner cover Estimated number of remaining pages Checking the status of parts and suppliesMaintaining the printer 212 Status/Supplies View SuppliesOrdering supplies Using genuine Lexmark parts and suppliesOrdering toner cartridges Return Program cartridgesOrdering imaging kits Ordering a maintenance kitRegular cartridges Maintaining the printer 214Ordering a waste toner bottle Replacing suppliesReplacing the waste toner bottle Maintaining the printer 215Page Page Page Maintaining the printer 219 Replacing a black and color imaging kitOpen the front door Open the top door Page Page Page Page Page Page Maintaining the printer 226 Close the front door Replacing toner cartridgesPage Replacing a developer unit Page Page Page Page Page Page Before moving the printer Moving the printerMoving the printer to another location Shipping the printerSetting up e‑mail alerts Finding advanced networking and administrator informationManaging the printer Checking the virtual displayNotification Description Click Settings Print Settings Supply NotificationsCopying printer settings to other printers Modifying confidential print settingsRestoring factory default settings Settings General Settings Factory Defaults Restore Now Avoiding jams Clearing jamsLoad paper properly Clearing jams 240Use recommended paper Understanding jam messages and locationsJam location Message on the display What to do Clearing jams 242 ‑page jam, clear standard binPage Page Jam, open front door to clear fuser Clearing jams 246 Open the top door Page Jam, open front door 20y.xx ‑page jam, open front door to clear duplex 23y.xx ‑page jam, open tray x 24y.xx Page ‑page jam, clear multipurpose feeder ‑page jam, clear manual feederClearing jams 252 Page Models, select Next Clear the jam, press OK ‑page jam, open automatic feeder top cover y.xxModels, select Next Clear the jam, press OK Understanding the printer messages TroubleshootingColor cartridge low 88.xy Configuration change, some held jobs were not restoredColor cartridge nearly low 88.xy Color cartridge very low, x estimated pages remain 88.xyError reading USB hub. Remove hub Error reading USB drive. Remove USBDefective flash detected Disk fullIncorrect paper size, open paper source Insufficient memory to support Resource Save featureInsert Tray Insufficient memory for Flash Memory Defragment operationTroubleshooting 260 Insufficient memory, some held jobs will not be restoredLoad paper source with custom type name Load paper source with custom stringLoad Manual Feeder with custom string Load paper source with paper type paper sizeLoad Manual Feeder with custom type name Load Manual Feeder with paper sizeMaintenance kit nearly low 80.xy Maintenance kit low 80.xyMaintenance kit very low, x estimated pages remain 80.xy Network x software errorReinstall missing or unresponsive type imaging kit 31.xy Reinstall missing or unresponsive color cartridge 31.xyTroubleshooting 263 Non-Lexmark color supply type, see Users Guide 33.xyRemove packaging material, area name Reload printed pages in TrayRemove paper from standard output bin Replace color cartridge, 0 estimated pages remain 88.xyRemove defective disk Replace all originals if restarting jobReplace defective color cartridge 31.xy Replace defective type imaging kit 31.xyReplace missing waste toner bottle 82.xy Replace missing type imaging kit 31.xyReplace unsupported color cartridge 32.xy Replace unsupported type imaging kit 32.xyScanner disabled by admin Restore held jobs?Some held jobs were not restored Scanner automatic feeder cover openStandard network software error Smtp server not set up. Contact system administratorStandard USB port disabled Too many flash options installedType imaging kit low 84.xy Too many trays attachedType imaging kit nearly low 84.xy Type imaging kit very low, x estimated pages remain 84.xyWeblink server not set up. Contact system administrator Solving printer problemsBasic printer problems Troubleshooting 270Troubleshooting 271 Troubleshooting 272 Option problemsPrinter display is blank Cannot detect internal optionTroubleshooting 273 Tray problemsAction Yes Step Problem is solved Go to step Step Problem is solved. Go to stepTroubleshooting 274 Paper feed problemsSettings General Settings Print Recovery Jammed pages are not reprintedAction Yes Step Go to step Problem is solved Troubleshooting 275Paper frequently jams Paper jam message remains after jam is clearedPrinting problems Solving print problemsTroubleshooting 276 Confidential and other held jobs do not printTroubleshooting 277 Error message about reading the flash drive appearsIncorrect characters print Job prints from the wrong tray or on the wrong paper Troubleshooting 278Large jobs do not collate Printing slows down Troubleshooting 279Click File Print Advanced Print As Image OK OK Print jobs do not print Troubleshooting 280Settings General Settings Print Recovery Page Protect Off Troubleshooting 281Print job takes longer than expected Settings General Settings Timeouts Troubleshooting 282Tray linking does not work Unexpected page breaks occurTroubleshooting 283 Print quality problemsCharacters have jagged or uneven edges Clipped pages or imagesGray background on prints Troubleshooting 284Horizontal voids appear on prints Troubleshooting 285Incorrect margins on prints Troubleshooting 286Paper curl Troubleshooting 287Print irregularities Troubleshooting 288Print is too dark Troubleshooting 289Print is too light Troubleshooting 290Printer is printing blank pages Troubleshooting 291Printer is printing solid black pages Troubleshooting 292Repeating defects appear on prints Troubleshooting 293Shadow images appear on prints Skewed print Troubleshooting 294Streaked horizontal lines appear on prints Troubleshooting 295Streaked vertical lines appear on prints Troubleshooting 296Toner fog or background shading appears on prints Troubleshooting 297Toner rubs off Troubleshooting 298Toner specks appear on prints Transparency print quality is poor Troubleshooting 299Uneven print density Vertical voids appear on printsFAQ about color printing Color quality problemsWhat is RGB color? What is Cmyk color?What is manual color correction? Troubleshooting 301How is color specified in a document to be printed? How does the printer know what color to print?Troubleshooting 302 Prints on color transparencies appear dark when projectedObject type Color conversion tables Troubleshooting 303 Solving copy problemsPrint appears tinted Copier does not respond onScanner unit does not close Copier does not respondPoor copy quality Troubleshooting 305Partial document or photo copies Troubleshooting 306Troubleshooting 307 Solving fax problemsCaller ID is not shown Cannot send or receive a faxTroubleshooting 308 Troubleshooting 309 310 Yes Problem is solved Go to stepSettings General Settings Run initial setup Yes Submit Fax and e-mail functions are not set upTroubleshooting 312 Solving scanner problemsClick Settings Fax Settings Analog Fax Setup Received fax has poor print qualityScanner does not respond Scan job was not successful Troubleshooting 314Stamp or Overwrite Existing file check boxScanning takes too long or freezes the computer Troubleshooting 315Poor scanned image quality Partial document or photo scans Troubleshooting 316Cannot scan from a computer An application error has occurred Solving home screen applications problemsTroubleshooting 317 An application error has occurred onTroubleshooting 318 Contacting customer support Troubleshooting 319Tech Library MailEdition notice Product information320 OctoberTrademarks Licensing notices321 Product disposal Noise emission levels322 Meter average sound pressure, dBAStatic sensitivity notice Temperature informationLaser notice Laser advisory labelProduct power consumption Power consumptionMode Description Power consumption Watts 324Hibernate Mode Sleep ModeOff mode Regulatory notices for electromagnetic compatibilityAvis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity 326327 Regulatory notices for telecommunication terminal equipment328 Industry Canada Canada329 Industry Canada CanadaUtilisation de ce produit en Suisse Using this product in SwitzerlandVerwendung dieses Produkts in der Schweiz Uso del prodotto in SvizzeraModular component notice Regulatory notices for wireless productsExposure to radio frequency radiation 331ΤΗΣ Οδηγιασ 1999/5/ΕΚ 332Lexmark International, Inc., Lexington, KY Limited warranty333 Extent of limited warranty Limited warranty service334 Limitation of liability Patent acknowledgmentAdditional rights 335336 Index SymbolsNumerics Index 337Page Page Page Page Page Page Page Page Page