Troubleshooting

280

Print jobs do not print

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aFrom the document you are trying to print, open the Print dialog and check if you have selected the correct printer.

Note: If the printer is not the default printer, then you must select the printer for each document that you want to print.

bResend the print job.

Do the jobs print?

Step 2

The problem is solved. Go to step 3.

aCheck if the printer is plugged in and turned on, and if Ready appears on the printer display.

bResend the print job.

Do the jobs print?

Step 3

The problem is solved. Go to step 4.

If an error message appears on the printer display, then clear the message.

Note: The printer continues to print after clearing the message.

Do the jobs print?

Step 4

The problem is solved. Go to step 5.

aCheck if the ports (USB, serial, or Ethernet) are working and if the cables are securely connected to the computer and the printer.

Note: For more information, see the setup documentation that came with the printer.

bResend the print job.

Do the jobs print?

Step 5

The problem is solved. Go to step 6.

aTurn off the printer, then wait for about 10 seconds, and then turn the printer back on.

bResend the print job.

Do the jobs print?

 

Step 6

The problem is solved. Contact customer

a Remove, and then reinstall the printer software. For more

support.

information, see “Installing the printer software” on page 36.

 

Note: The printer software is available at

 

http://support.lexmark.com.

 

b Resend the print job.

 

Do the jobs print?

 

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Lexmark 415, 28D0550, 28D0500, CX410, 22ZT157 manual Print jobs do not print, Troubleshooting 280

415, 28D0500, 22ZT157, CX410, 28D0550 specifications

Lexmark has established itself as a key player in the printing industry, offering a range of high-quality products designed for both small and large businesses. Among its impressive lineup, the Lexmark 28D0550, CX410, 22ZT157, 28D0500, and 415 printers stand out due to their advanced features, reliable performance, and innovative technologies.

The Lexmark 28D0550, also known as the Lexmark E460, is a monochrome laser printer tailored for office environments where efficiency is paramount. It delivers fast printing speeds of up to 45 pages per minute, thus enhancing productivity. The printer boasts a high monthly duty cycle, making it ideal for businesses with heavy printing requirements. Additionally, the 28D0550 utilizes advanced toner technology that ensures sharp, crisp text and images.

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