October
Users Guide
Contents
Copying
Loading paper and specialty media
Paper and specialty media guide
Printing
Saving money and the environment 199
Faxing
Scanning 115
Understanding printer menus 122
Maintaining the printer 210
Managing the printer 236
Clearing jams 240
Troubleshooting 256
320
Index 337
Safety information
Safety information
Safety information
What are you looking for? Find it here
Learning about the printer
Finding information about the printer
Learning about the printer
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Basic models
Understanding the basic functions of the scanner
Automatic document feeder ADF Scanner glass
Using the ADF and scanner glass
Using the ADF
Using the scanner glass
Understanding the printer control panel
Using the printer control panel
Understanding the printer control panel
Understanding the home screen
Touch
Features
Feature Description
This may also appear on the home screen
Printer status
Using the touch-screen buttons
Indicator light color and its corresponding printer status
Indicator light
Arrows View a list of options Copy It Print a copy
Other touch-screen buttons
For Macintosh users
Setting up and using the home screen applications
Finding the IP address of the computer
For Windows users
Customizing the home screen
Accessing the Embedded Web Server
Click Settings General Settings Home screen customization
Finding the IP address of the printer
Activating the home screen applications
Setting up Forms and Favorites
Click Software and Solutions Other Apps
Understanding the different applications
Setting up Card Copy
Click Settings Apps Apps Management Forms and Favorites
Click Settings Apps Apps Management Card Copy
Setting up Multi Send
Using MyShortcut
UseTo
Setting up Scan to Network
Click Settings Apps Apps Management Multi Send
Click Settings Apps Apps Management Scan to Network
Exporting and importing a configuration
Setting up Remote Operator Panel
Click Settings Remote Operator Panel Settings
Click Submit
Additional printer setup
Installing internal options
Available internal options
Accessing the controller board
Memory card connector
Option card connector
Reattach the cover
Installing a memory card
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Installing an optional card
Page
Installing hardware options
Order of installation
Installing optional trays
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Attaching cables
Additional printer setup Install the dust covers
Installing the printer software
Setting up the printer software
Windows
Updating available options in the printer driver
Macintosh
Open the printers folder
Networking
Preparing to set up the printer on an Ethernet network
Click Update Now ‑ Ask Printer
Add any installed hardware options, and then click OK
Select Ethernet connection, and then click Continue
Installing the printer on an Ethernet network
For Windows users
For Macintosh users
Preparing to set up the printer on a wireless network
From the printer control panel, navigate to
Connecting the printer using the Wireless Setup Wizard
Select a wireless connection setup
Network/Ports Active NIC Auto
Follow the instructions on the printer display
Using the Push Button Configuration method
Using the Personal Identification Number PIN method
Additional printer setup
Additional printer setup
Reports Network Setup
Printing a network setup
Loading the 250‑ and 550‑sheet tray
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
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Page
Loading the manual feeder
Length guide tab
Loading the 650‑sheet duo tray
Loading the multipurpose feeder
Feeder extender
Width guide tab
Linking and unlinking trays
Linking and unlinking trays
Using the Embedded Web Server
Using the printer control panel
Creating a custom name for a paper type
Assigning a custom paper type
Configuring a custom name
Click Settings Paper Menu Custom Types
Select a custom name you want to configure, and then touch
Paper and specialty media guide
Using specialty media
Tips on using letterhead
Paper and specialty media guide
Tips on using transparencies
Tips on using labels
Tips on using envelopes
Tips on using card stock
Paper characteristics
Paper guidelines
Selecting paper
Moisture content
Fiber content
Unacceptable paper
Using recycled paper and other office papers
Selecting preprinted forms and letterhead
Storing paper
Supported paper sizes
Supported paper sizes, types, and weights
Scanner Duplex Dimension
550 ‑sheet Multipurpose Tray Glass Mode Feeder
550 ‑sheet Multipurpose Tray Glass Mode
Supported paper types and weights
Multipurpose Tray Feeder
Scanner Duplex Tray Feeder Glass Mode
Paper type
Manual 650 ‑sheet duo tray 550 ‑sheet
Printing a document
Printing
Printing forms
Printing a document
Using Max Speed and Max Yield
Adjusting toner darkness
Settings Print Settings Setup Menu
Printing from a flash drive
Printing from a flash drive
Supported flash drives and file types
Printing confidential and other held jobs
Storing print jobs in the printer
Recommended flash drives File type
Modifying confidential print settings
Printing confidential and other held jobs
Printing Touch
Printing information pages
Canceling a print job
For Macintosh users
Making a quick copy
Copying using the ADF
Copying
Making copies
Copying on transparencies
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying to a different size
Creating a copy shortcut using the printer control panel
Customizing copy settings
Copying on letterhead
Making copies using paper from a selected tray
Copying different paper sizes
Example 1 Copying on mixed paper sizes
Copy Copy from Mixed Sizes Copy to Auto Size Match Copy It
Copying on both sides of the paper duplexing
Reducing or enlarging copies
Example 2 Copying on a single paper size
Adjusting copy quality
Collated Not collated
Collating copies
Placing separator sheets between copies
Between Copies Between Jobs
Between Pages Off
Placing information on copies
Copying multiple pages onto a single sheet
Placing a header or footer on pages
Canceling a copy job
Canceling a copy job while pages are being printed
Placing an overlay message on each
Understanding the copy options
Save As Shortcut
Content
Color
Advanced Duplex
Header/Footer
Cover Page Setup
Overlay
Separator Sheets
Mailing
Setting up the printer to e-mail
Setting up the e-mail function
Creating an e-mail shortcut using the Embedded Web Server
Mailing a document
Creating an e-mail shortcut using the printer control panel
Sending an e-mail using the printer control panel
Click Settings
Sending an e‑mail using the address book
Sending an e‑mail using a shortcut number
Customizing e-mail settings
Adding e-mail subject and message information
Changing the output file type
Understanding the e-mail options
Canceling an e-mail
Send As
Resolution
Setup
Scan Preview
Transmission Log
Setting up the printer to fax
Faxing
Faxing
Click Settings Fax Settings Analog Fax Setup
Initial fax setup
Using the printer control panel for fax setup
Using the Embedded Web Server for fax setup
Scenario 1 Standard telephone line
Setup 1 Printer is connected to a dedicated fax line
Tips for this setup
Choosing a fax connection
Connected to the same telephone wall jack
Connected to different wall jacks
To connect
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Faxing 100
Setup 1 Printer is connected directly to a cable modem
Page
Part name Part number Lexmark adapter plug 40X8519
Page
Faxing 104
Connecting the printer to a wall jack in Germany
Connecting to a distinctive ring service
Setting the outgoing fax name and number
Settings Fax Settings Analog Fax Setup Answer On
Sending a fax
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax using the printer control panel
Sending a fax using the computer
Sending a fax using a shortcut number
Fax tab Enable fax
Sending a fax at a scheduled time
Sending a fax using the address book
Creating shortcuts
Click Settings Manage Shortcuts Fax Shortcut Setup
Making a fax lighter or darker
Customizing fax settings
Changing the fax resolution
Click Settings Reports Click Fax Job Log or Fax Call Log
Holding faxes
Canceling an outgoing fax
Holding and forwarding faxes
Blocking junk faxes
Forwarding a fax
Click Settings Fax Settings Analog Fax Setup Holding Faxes
Click Settings Fax Settings
Understanding the fax options
Faxing 113
Delayed Send
Faxing 114
This option lets you send a fax at a later time or date
Scanning to an FTP address
Using Scan to Network
Creating an FTP shortcut using the Embedded Web Server
Scanning
Scanning to an FTP address
Creating an FTP shortcut using the printer control panel
Scanning to an FTP address using the printer control panel
Scanning to an FTP address using a shortcut number
Scanning to a computer using the Embedded Web Server
Scanning to a computer or flash drive
Click Scan Profile Create Scan Profile
Setting up Scan to Computer
Click Next Close
Understanding the scan options
Scanning to a flash drive
FTP Address
Scanning 120
Setup
Understanding printer menus
Menus list
Understanding printer menus 122
Understanding printer menus 123
Supplies menu
Understanding printer menus 124
Default Source menu
Paper menu
Paper Size/Type menu
Understanding printer menus 125
MP Feeder Size
MP Feeder Type
Manual Envelope Size
Understanding printer menus 126
Manual Paper Size
Manual Paper Type
Substitute Size menu
Paper Texture menu
Understanding printer menus 127
Understanding printer menus 128
Understanding printer menus 129
Paper Weight menu
Understanding printer menus 130
Paper Loading menu
Understanding printer menus 131
Understanding printer menus 132
Custom Types menu
Custom Names menu
Custom Scan Sizes menu
Understanding printer menus 133
Universal Setup menu
Reports menu
Reports menu
Understanding printer menus 134
Network/Ports
Active NIC menu
Standard Network or Network x menus
Understanding printer menus 135
To access the menu, navigate to either of the following
Network Card menu
Understanding printer menus 136
Understanding printer menus 137
TCP/IP menu
Understanding printer menus 138
Wireless menu
To access the menu, navigate to any of the following
IPv6 menu
AppleTalk menu
Network/Ports Network x Network x Setup Wireless
Standard USB menu
Understanding printer menus 140
Set Zone
Understanding printer menus 141
Smtp Setup menu
Understanding printer menus 142
Understanding printer menus 143
Miscellaneous Security Settings menu
Security menu
Confidential Print menu
Understanding printer menus 144
Disk Wiping menu
Security Audit Log menu
Set Date and Time menu
Understanding printer menus 145
Settings menu
General Settings menu
Understanding printer menus 146
ADF Loaded Beep
Quiet Mode
Run Initial setup
Understanding printer menus 147
Scan to PC Port Range
Understanding printer menus 148
Keyboard
Paper Sizes
Displayed Information
Understanding printer menus 149
Understanding printer menus 150
Home screen customization
Date Format
Understanding printer menus 151
Contact Name
Alarms
Timeouts
Understanding printer menus 152
Understanding printer menus 153
Error Recovery
Print Recovery
Understanding printer menus 154
Understanding printer menus 155
Copy Settings menu
Understanding printer menus 156
Understanding printer menus 157
Understanding printer menus 158
Understanding printer menus 159
Understanding printer menus 160
Fax Settings menu
Fax Mode Analog Fax Setup menu
General Fax Settings
Fax Cover
Fax Send Settings
Resolution
Understanding printer menus 161
Dial Prefix
Understanding printer menus 162
Understanding printer menus 163
Understanding printer menus 164
Understanding printer menus 165
Fax Receive Settings
Understanding printer menus 166
Understanding printer menus 167
Fax Log Settings
Answer On
Fax Mode Fax Server Setup menu
Speaker Settings
Fax Mode sends the fax job to a fax server for transmission
Fax Resolution
Understanding printer menus 169
Orientation
Understanding printer menus 170
‑mail Settings menu
Enable Analog Receive
‑mail Server Setup
Format
Understanding printer menus 171
Understanding printer menus 172
Text Default
Text/Photo Default
Photo Default
Understanding printer menus 173
‑mail images sent as
‑mail Bit Depth
Use cc/bcc
Understanding printer menus 174
Understanding printer menus 175
FTP Settings menu
Understanding printer menus 176
Understanding printer menus 177
FTP bit Depth
File Name
Understanding printer menus 178
Scan Settings menu
Flash Drive menu
Understanding printer menus 179
Understanding printer menus 180
Scan Bit Depth
Understanding printer menus 181
Print Settings menu
Understanding printer menus 182
Copies
Paper Saver Border
Understanding printer menus 183
Duplex Binding
Paper Saver Orientation
Print Settings
Setup menu
Understanding printer menus 184
Resource Save
Finishing menu
Understanding printer menus 185
Download Target
Separator Source
Understanding printer menus 186
Understanding printer menus 187
Quality menu
Understanding printer menus 188
Manual Color
Spot Color Replacement
Color Adjust
Understanding printer menus 189
Understanding printer menus 190
Job Accounting menu
Understanding printer menus 191
Utilities menu
XPS menu
PostScript menu
Understanding printer menus 192
Understanding printer menus 193
PCL Emul menu
Understanding printer menus 194
Tray Renumber
Understanding printer menus 195
Scale
Html menu
Understanding printer menus 196
Font Size
Help menu
Image menu
Understanding printer menus 197
Menu item Description
Understanding printer menus 198
Conserving supplies
Using recycled paper
Saving money and the environment
Saving paper and toner
Avoid paper jams
Using Eco‑Mode
Saving energy
Reducing printer noise
Saving money and the environment 201
Adjusting Sleep mode
Click Settings General Settings Timeouts
Settings General Settings Timeouts Sleep Mode
Saving money and the environment 202
Using Hibernate Mode
Setting Hibernate Timeout
Click Settings General Settings Sleep Button Settings
Click Settings General Settings Schedule Power Modes
Using Schedule Power Modes
Adjusting the brightness of the display
Settings General Settings Timeouts Hibernate Timeout
Recycling Lexmark packaging
Settings General Settings Screen Brightness
Recycling
Recycling Lexmark products
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Securing the printer 206
Using the security lock feature
Securing the printer
Statement of Volatility
Erasing non‑volatile memory
Touch Wipe All Settings
Touch Back Exit Config Menu
Erasing volatile memory
Click Settings Security Disk Encryption
Configuring printer hard disk encryption
Using the printer control panel
Using the Embedded Web Server
Finding printer security information
Touch Disk Encryption Enable
Storing supplies
Cleaning the printer parts
Cleaning the printer
Maintaining the printer
Cleaning the scanner glass
Maintaining the printer 211
Close the scanner cover
Status/Supplies View Supplies
Checking the status of parts and supplies
Estimated number of remaining pages
Maintaining the printer 212
Return Program cartridges
Using genuine Lexmark parts and supplies
Ordering supplies
Ordering toner cartridges
Maintaining the printer 214
Ordering a maintenance kit
Ordering imaging kits
Regular cartridges
Maintaining the printer 215
Replacing supplies
Ordering a waste toner bottle
Replacing the waste toner bottle
Page
Page
Page
Replacing a black and color imaging kit
Maintaining the printer 219
Open the front door Open the top door
Page
Page
Page
Page
Page
Page
Maintaining the printer 226 Close the front door
Replacing toner cartridges
Page
Replacing a developer unit
Page
Page
Page
Page
Page
Page
Shipping the printer
Moving the printer
Before moving the printer
Moving the printer to another location
Checking the virtual display
Finding advanced networking and administrator information
Setting up e‑mail alerts
Managing the printer
Notification Description
Click Settings Print Settings Supply Notifications
Modifying confidential print settings
Copying printer settings to other printers
Restoring factory default settings
Settings General Settings Factory Defaults Restore Now
Clearing jams 240
Clearing jams
Avoiding jams
Load paper properly
Understanding jam messages and locations
Use recommended paper
Jam location Message on the display What to do
Clearing jams 242
‑page jam, clear standard bin
Page
Page
Jam, open front door to clear fuser
Clearing jams 246 Open the top door
Page
Jam, open front door 20y.xx
‑page jam, open front door to clear duplex 23y.xx
‑page jam, open tray x 24y.xx
Page
‑page jam, clear manual feeder
‑page jam, clear multipurpose feeder
Clearing jams 252
Page
Models, select Next Clear the jam, press OK
‑page jam, open automatic feeder top cover y.xx
Models, select Next Clear the jam, press OK
Understanding the printer messages
Troubleshooting
Color cartridge very low, x estimated pages remain 88.xy
Configuration change, some held jobs were not restored
Color cartridge low 88.xy
Color cartridge nearly low 88.xy
Disk full
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Defective flash detected
Insufficient memory for Flash Memory Defragment operation
Insufficient memory to support Resource Save feature
Incorrect paper size, open paper source
Insert Tray
Load paper source with custom string
Insufficient memory, some held jobs will not be restored
Troubleshooting 260
Load paper source with custom type name
Load Manual Feeder with paper size
Load paper source with paper type paper size
Load Manual Feeder with custom string
Load Manual Feeder with custom type name
Network x software error
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Non-Lexmark color supply type, see Users Guide 33.xy
Reinstall missing or unresponsive color cartridge 31.xy
Reinstall missing or unresponsive type imaging kit 31.xy
Troubleshooting 263
Replace color cartridge, 0 estimated pages remain 88.xy
Reload printed pages in Tray
Remove packaging material, area name
Remove paper from standard output bin
Replace defective type imaging kit 31.xy
Replace all originals if restarting job
Remove defective disk
Replace defective color cartridge 31.xy
Replace unsupported type imaging kit 32.xy
Replace missing type imaging kit 31.xy
Replace missing waste toner bottle 82.xy
Replace unsupported color cartridge 32.xy
Scanner automatic feeder cover open
Restore held jobs?
Scanner disabled by admin
Some held jobs were not restored
Too many flash options installed
Smtp server not set up. Contact system administrator
Standard network software error
Standard USB port disabled
Type imaging kit very low, x estimated pages remain 84.xy
Too many trays attached
Type imaging kit low 84.xy
Type imaging kit nearly low 84.xy
Troubleshooting 270
Solving printer problems
Weblink server not set up. Contact system administrator
Basic printer problems
Troubleshooting 271
Cannot detect internal option
Option problems
Troubleshooting 272
Printer display is blank
Step Problem is solved. Go to step
Tray problems
Troubleshooting 273
Action Yes Step Problem is solved Go to step
Jammed pages are not reprinted
Paper feed problems
Troubleshooting 274
Settings General Settings Print Recovery
Paper jam message remains after jam is cleared
Troubleshooting 275
Action Yes Step Go to step Problem is solved
Paper frequently jams
Confidential and other held jobs do not print
Solving print problems
Printing problems
Troubleshooting 276
Error message about reading the flash drive appears
Troubleshooting 277
Incorrect characters print
Troubleshooting 278
Job prints from the wrong tray or on the wrong paper
Large jobs do not collate
Troubleshooting 279
Printing slows down
Click File Print Advanced Print As Image OK OK
Print jobs do not print
Troubleshooting 280
Troubleshooting 281
Settings General Settings Print Recovery Page Protect Off
Print job takes longer than expected
Unexpected page breaks occur
Troubleshooting 282
Settings General Settings Timeouts
Tray linking does not work
Clipped pages or images
Print quality problems
Troubleshooting 283
Characters have jagged or uneven edges
Gray background on prints
Troubleshooting 284
Horizontal voids appear on prints
Troubleshooting 285
Incorrect margins on prints
Troubleshooting 286
Paper curl
Troubleshooting 287
Print irregularities
Troubleshooting 288
Print is too dark
Troubleshooting 289
Print is too light
Troubleshooting 290
Printer is printing blank pages
Troubleshooting 291
Printer is printing solid black pages
Troubleshooting 292
Troubleshooting 293
Repeating defects appear on prints
Shadow images appear on prints
Skewed print
Troubleshooting 294
Streaked horizontal lines appear on prints
Troubleshooting 295
Streaked vertical lines appear on prints
Troubleshooting 296
Toner fog or background shading appears on prints
Troubleshooting 297
Troubleshooting 298
Toner rubs off
Toner specks appear on prints
Vertical voids appear on prints
Troubleshooting 299
Transparency print quality is poor
Uneven print density
What is Cmyk color?
Color quality problems
FAQ about color printing
What is RGB color?
How does the printer know what color to print?
Troubleshooting 301
What is manual color correction?
How is color specified in a document to be printed?
Prints on color transparencies appear dark when projected
Troubleshooting 302
Object type Color conversion tables
Copier does not respond on
Solving copy problems
Troubleshooting 303
Print appears tinted
Scanner unit does not close
Copier does not respond
Poor copy quality
Troubleshooting 305
Partial document or photo copies
Troubleshooting 306
Cannot send or receive a fax
Solving fax problems
Troubleshooting 307
Caller ID is not shown
Troubleshooting 308
Troubleshooting 309
310
Yes Problem is solved Go to step
Settings General Settings Run initial setup Yes Submit
Fax and e-mail functions are not set up
Received fax has poor print quality
Solving scanner problems
Troubleshooting 312
Click Settings Fax Settings Analog Fax Setup
Scanner does not respond
Existing file check box
Troubleshooting 314
Scan job was not successful
Stamp or Overwrite
Troubleshooting 315
Scanning takes too long or freezes the computer
Poor scanned image quality
Troubleshooting 316
Partial document or photo scans
Cannot scan from a computer
An application error has occurred on
Solving home screen applications problems
An application error has occurred
Troubleshooting 317
Troubleshooting 318
Mail
Troubleshooting 319
Contacting customer support
Tech Library
October
Product information
Edition notice
320
Licensing notices
Trademarks
321
Meter average sound pressure, dBA
Noise emission levels
Product disposal
322
Laser advisory label
Temperature information
Static sensitivity notice
Laser notice
324
Power consumption
Product power consumption
Mode Description Power consumption Watts
Regulatory notices for electromagnetic compatibility
Sleep Mode
Hibernate Mode
Off mode
326
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
327
Regulatory notices for telecommunication terminal equipment
328
Industry Canada Canada
329
Industry Canada Canada
Uso del prodotto in Svizzera
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
331
Regulatory notices for wireless products
Modular component notice
Exposure to radio frequency radiation
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
332
Limited warranty
Lexmark International, Inc., Lexington, KY
333
Limited warranty service
Extent of limited warranty
334
335
Patent acknowledgment
Limitation of liability
Additional rights
336
Index 337
Symbols
Index
Numerics
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