Troubleshooting

315

Scanning takes too long or freezes the computer

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

The problem is solved.

 

Check if other applications are interfering with the scan.

 

 

 

Close all applications that are not being used.

 

 

 

Does scanning still take too long or freeze the computer?

 

 

 

 

 

 

 

Step 2

Contact customer

The problem is solved.

 

Select a lower scan resolution.

support.

 

 

Does scanning still take too long or freeze the computer?

 

 

 

 

 

 

Poor scanned image quality

 

Action

Yes

No

 

 

 

 

 

Step 1

Clear the error

Go to step 2.

 

Check if an error message appears on the display.

message.

 

 

Is there an error message on the printer display?

 

 

 

 

 

 

 

Step 2

Go to step 3.

Increase the scan

 

Check the quality of the original document.

 

resolution settings for a

 

 

 

higherquality output.

 

Is the quality of the original document satisfactory?

 

 

 

 

 

 

 

Step 3

Go to step 4.

See “Cleaning the

 

Clean the scanner glass and the ADF glass using a clean, lintfree cloth

 

scanner glass” on

 

dampened with water.

 

page 211.

 

Is the scanner glass clean?

 

 

 

 

 

 

 

Step 4

Go to step 5.

Place the document or

 

Check the placement of the document or photo.

 

photo facedown on the

 

Make sure the document or photo is loaded facedown on the scanner

 

scanner glass in the

 

 

upper left corner.

 

glass in the upper left corner.

 

 

 

 

 

Is the document or photo loaded correctly?

 

 

 

 

 

 

 

Step 5

Go to step 6.

See “Print quality

 

Send a print job, and then check for print quality problems.

 

problems” on

 

From the General Settings menu, adjust the EcoMode settings.

 

page 283.

 

 

 

 

From the Copy menu, adjust the Darkness setting.

 

 

 

When the print becomes faded, replace the toner cartridge.

 

 

 

Is the print quality satisfactory?

 

 

 

 

 

 

Page 315
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Lexmark 415, 28D0550 manual Scanning takes too long or freezes the computer, Poor scanned image quality, Troubleshooting 315

415, 28D0500, 22ZT157, CX410, 28D0550 specifications

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The Lexmark 28D0550, also known as the Lexmark E460, is a monochrome laser printer tailored for office environments where efficiency is paramount. It delivers fast printing speeds of up to 45 pages per minute, thus enhancing productivity. The printer boasts a high monthly duty cycle, making it ideal for businesses with heavy printing requirements. Additionally, the 28D0550 utilizes advanced toner technology that ensures sharp, crisp text and images.

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