Troubleshooting

278

Job prints from the wrong tray or on the wrong paper

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

a

Check if you are printing on paper that is supported by the tray.

 

 

b

Resend the print job.

 

 

Did the job print from the correct tray or on the correct paper?

Step 2

The problem is solved. Go to step 3.

aFrom the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray.

bResend the print job.

Did the job print from the correct tray or on the correct paper?

Step 3

The problem is solved. Go to step 4.

aDepending on your operating system, open Printing Preferences or the Print dialog, and then specify the paper type.

bResend the print job.

Did the job print from the correct tray or on the correct paper?

 

Step 4

The problem is solved. Contact customer

a

Check if the trays are not linked.

support.

b

Resend the print job.

 

Did the job print from the correct tray or on the correct paper?

Large jobs do not collate

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aFrom the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3).

bResend the print job.

Did the job print and collate correctly?

Step 2

The problem is solved. Go to step 3.

aFrom the printer software, set Collate to (1,2,3) (1,2,3).

Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the setting in the Finishing menu.

bResend the print job.

Did the job print and collate correctly?

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Lexmark CX410, 415 Job prints from the wrong tray or on the wrong paper, Large jobs do not collate, Troubleshooting 278

415, 28D0500, 22ZT157, CX410, 28D0550 specifications

Lexmark has established itself as a key player in the printing industry, offering a range of high-quality products designed for both small and large businesses. Among its impressive lineup, the Lexmark 28D0550, CX410, 22ZT157, 28D0500, and 415 printers stand out due to their advanced features, reliable performance, and innovative technologies.

The Lexmark 28D0550, also known as the Lexmark E460, is a monochrome laser printer tailored for office environments where efficiency is paramount. It delivers fast printing speeds of up to 45 pages per minute, thus enhancing productivity. The printer boasts a high monthly duty cycle, making it ideal for businesses with heavy printing requirements. Additionally, the 28D0550 utilizes advanced toner technology that ensures sharp, crisp text and images.

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