Samsung RSG5PUSL1/SML manual Troubleshooting

Models: RSG5PUSL1/SML

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Troubleshooting

PROBLEM

SOLUTION

 

 

 

The refrigerator does not

Check that the power plug is properly connected.

work at all or it does not

Is the temperature control on the display panel set to the correct

chill sufficiently.

temperature? Try setting it to a lower temperature.

 

Is the refrigerator in direct sunlight or located too near a heat source?

 

 

If so, it may not be able to cool sufficiently. Install it in a location that is out

 

 

of direct sunlight and not near a heat source.

 

Is the back of the refrigerator too close to the wall, preventing proper

 

 

ventilation?

 

 

If so, it may not be able to cool sufficiently. Keep it an appropriate distance

 

 

from the wall.

 

Is there too much food inside so that the food is blocking the outlet vent?

 

 

To keep the refrigerator at a suitable temperature, do not fill the refrigerator

 

 

with too much food.

 

 

 

The food in the fridge is

Is the temperature control on the display panel set to the correct

frozen.

temperature? Try setting it to a warmer temperature.

 

Is the temperature in the room very low?

 

Did you store the food with a high water content in the coldest part of

 

 

the fridge? Try moving those items into the body of the fridge instead of

 

 

keeping them in the CoolSelect Zone™ drawer.

 

 

 

You hear unusual noises

Check that the refrigerator is level and stable.

or sounds.

Is the back of the refrigerator too close to the wall and therefore keeping

 

 

air from circulating?

 

Was anything dropped behind or under the refrigerator?

 

A “ticking” sound is heard from inside the refrigerator. This is normal and

 

 

occurs because various accessories are contracting or expanding in

 

 

relation to the temperature of the refrigerator interior.

 

 

 

The front corners of

Some heat is normal as anti-condensators are installed in the front corners

the appliance are hot

of the refrigerator to prevent condensation.

and condensation is

Is the refrigerator door ajar? Condensation can occur when you leave the

occurring.

door open for a long time.

 

Water condensation in the drawer may occur when storing vegetables and

 

 

it will be removed naturally as time passes.

 

 

 

Ice is not dispensing.

Did you wait for 12 hours after installation of the water supply line before

 

 

making ice? It may take longer to make ice if it is not sufficiently cool, such

 

 

as when first installed.

 

Is the water line connected and the shut-off valve open?

 

Did you manually stop the ice making function? Make sure Ice Type is set

 

 

to Cubed or Crushed.

 

Is there any ice blocked within the ice maker bucket?

 

Is the freezer temperature too warm? Try setting the freezer temperature

 

 

lower.

 

 

 

You can hear water

This is normal. The bubbling comes from the refrigerant coolant liquid

bubbling in the

 

circulating through the refrigerator.

refrigerator.

 

 

 

 

 

 

English - 33

TROUBLESHOOTING

DA68-02966B-01.indb 33

2017. 5. 22. ￿￿ 2:38

Page 33
Image 33
Samsung RSG5PUSL1/SML manual Troubleshooting