troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

This chapter includes:

Tips for avoiding paper jams

Clearing document jams

Clearing paper jams

TIPS FOR AVOIDING PAPER JAMS

By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 70.

Follow the procedures on page 39. Ensure that the adjustable guides are positioned correctly.

Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.

Do not remove paper from the tray while your machine is printing.

Flex, fan, and straighten paper before loading.

Do not use creased, damp, or highly curled paper.

Do not mix paper types in a tray.

Use only recommended print media. (See "Setting the paper size and type" on page 40.)

Ensure that the recommended side of the print media is facing up in the tray and manual feeder.

CLEARING DOCUMENT JAMS

When an original jams while passing through the ADF, [Document Jam] appears on the display.

1.Remove any remaining pages from the ADF.

2.Open the ADF cover.

Understanding display messages

Solving other problems

3.Pull the jammed paper gently out of the ADF.

This illustration may differ from your machine depending on its model.

4.Close the ADF cover. Then load the removed page(s), if any, back into the ADF.

To prevent document jams, use the scanner glass for thick, thin, or mixed paper-type originals.

Exit misfeed

1.Remove any remaining pages from the ADF.

2.Seize the misfeed paper, and remove the paper from the document output tray by carefully pulling it to the right using both hands.

1 ADF cover

3.Load the removed pages back into the ADF.

70_Troubleshooting

Page 70
Image 70
Samsung CLX-3170 manual Troubleshooting, Tips for Avoiding Paper Jams, Clearing Document Jams, Exit misfeed, ADF cover

CLX-3170 specifications

The Samsung CLX-3170 is a versatile color laser multifunction printer that provides an array of features suitable for both home and small office environments. This compact device combines printing, scanning, copying, and faxing capabilities in one unit, enhancing productivity while saving space. With its sleek design and user-friendly interface, the CLX-3170 is both functional and aesthetically pleasing.

One of the standout features of the CLX-3170 is its ability to produce high-quality color prints at a resolution of up to 2400 x 600 dpi. This allows users to create vibrant documents, marketing materials, and images with precise detail and accuracy. Additionally, the printer boasts a printing speed of up to 19 pages per minute for black-and-white prints and up to 4 pages per minute for color prints, making it a reliable choice for users who require efficiency.

The CLX-3170 employs Samsung's unique Laser Beam Printing technology, which utilizes a laser to produce images on a drum. This technology not only enhances image quality but also reduces noise during operation, making it suitable for quiet office environments. The device is equipped with a flatbed scanner, which supports various media sizes and provides resolutions of up to 1200 x 1200 dpi for clear and detailed scans.

Another notable characteristic is its Eco Mode, which helps users save both toner and paper. This feature allows for easy duplex printing, reducing paper usage by enabling users to print on both sides of a page. This environmentally conscious approach is complemented by the printer's low-energy consumption, providing an eco-friendly printing solution.

Connectivity is another area where the CLX-3170 excels. It features USB 2.0 and Ethernet connectivity options, allowing seamless integration into different network environments. This makes it easy to share the printer among multiple users without compromising speed or quality.

Samsung’s easy-to-use control panel simplifies the operation of the CLX-3170, featuring a two-line LCD display and intuitive buttons for easy navigation. The printer also supports various media types, including plain paper, glossy paper, and envelopes, showing its versatility in handling diverse printing tasks.

In summary, the Samsung CLX-3170 is a well-rounded multifunction printer that brings together advanced printing technology, quality performance, and eco-friendly features. Its compact size, high-quality output, and efficient operation make it a strong contender for those seeking reliable printing solutions for small-scale applications.