Troubleshooting | Ricoh AP1400/AP2000 specs

Troubleshooting

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Ricoh AP1400/AP2000 manual Troubleshooting

Contents

Operating Instructions Ricoh Corporation Calling for Service Ricoh Laser AP2000 Means Power ON. b means Power OFF Savin SLP20 Means Power ON. b means Power OFF Page Means Power ON. b means Power OFF Trademarks Safety Information Safety During Operation Iii Page Specifications Low-power mode Energy Saver modeEnergy Star Program Recycled Paper Manuals for Your Printer Quick Installation GuideManuals for Your Printer Operating Instructions Symbols How to Read this ManualViii Table of Contents Installing the Font Manager Installing the PostScript Printer DriverUninstalling the PostScript Printer Driver Uninstalling the Font Manager Interpreting the Configuration 139 Replacing the Toner Cartridge 114 Cleaning the Printer 117Maintenance Menu 137 Specifications 143 150 Xii Features of Your Printer Getting Acquainted Type 1 Printer Guide to the PrinterType 1 Printer Exterior Type 1 Printer Interior Pressure Release Levers blue Fusing Unit Lock Levers brownFusing Unit Transfer Roller Type 2 Printer Type 2 Printer Exterior Power Switch Parallel Interface Connector Type 2 Printer Interior Power Error Data Panel Display On Line indicatorOperation Panel Escape key Job Reset keyKeys Form Feed key Menu key Enter key Getting Acquainted Installing Options Option List Available Options For Type 1 Printer For Type 2 Printer Type 1 Printer Installing Options Type 1 Printer Installing the Paper Feed Unit DLT Type Type 1 Printer Installing the Paper Feed Unit LT Type Type 1 Printer Installing Envelope Feeder Type Type 1 Printer Installing the Network Interface Board Type CD-ROM Type 1 Printer Installing the Memory Unit Simm Attach the back plate to its origi- nal position Type 2 Printer Installing Options Type 2 Printer Installing the Paper Feed Unit Type Then pull it out of the printer. Place it on a flat surface Remove the red protective sheet taped on the guide Envelope feeder, place the feeder Type 2 Printer Installing the Network Interface Board TypeWhile lifting the front side Into the printer. Then slide it into Type 2 Printer Installing the Memory Unit Simm Sistance before popping into place Turn on the printers power switch Configuring the Printer for the Network with Operation Panel Press TU until the following message appears Setting Up the IP ParametersPress Menu Press Enter Register the IP address you speci- fied Turn the printers power switch off and onPress On Line Page PCL printer drivers Printer Drivers for Your PrinterPrinter Drivers for Your Printer PostScript Printer Description PPD files for Windows PostScript Printer Description PPD files for Macintosh Windows 95/98 Installing the PCL 6/5e Printer Driver Installing the PCL 6/5e Printer DriverInstalling the PCL 6/5e Printer Driver Installing the printer driver Setting up options Windows 3.1x Installing the PCL 6/5e Printer DriverOn the General tab, click Print Test Setting up options Windows NT4.0 Installing the PCL 6/5e Printer Driver Click Close to close the Printers dialog Printers windows appears Windows 95/98 Uninstalling the PCL 6/5e Printer Driver Uninstalling the PCL 6/5e Printer DriverWindows 3.1x Uninstalling the PCL 6/5e Printer Driver Windows NT4.0 Uninstalling the PCL 6/5e Printer Driver Installing the PCL 6/5e Printer Driver Installing the PostScript Printer Driver Installing the PostScript Printer DriverWindows 95/98 Installing the PostScript Printer Driver \WINDOWS\SYSTEM\OPTION\CABS \WINDOWS\OPTION\CABS Windows NT4.0 Installing the PostScript Printer Driver Click the Device Options tab Dialog for installing the driver from a disk appears Double-click the Add Printers icon Setting up options Click Device Settings tab Macintosh Installing the PPD FileInstalling the PPD File Double-click the CD-ROM icon On the Apple menu, select Chooser Setting up the PPD fileClick Configure Click the LaserWriter 8 icon Close the Chooser dialog Windows 95/98 Uninstalling the PostScript Printer Driver Uninstalling the PostScript Printer DriverWindows NT4.0 Uninstalling the PostScript Printer Driver Installing the PostScript Printer Driver Windows 95/98 Installing the Font Manager Installing the Font ManagerInstalling the Font Manager Windows 3.1x Installing the Font Manager Windows NT4.0 Installing the Font Manager Windows 3.1x Uninstalling the Font Manager Uninstalling the Font ManagerWindows 95/98 Uninstalling the Font Manager Windows NT4.0 Uninstalling the Font Manager Follow the instructions on the screen Making printer default settings PCL 6/5e Accessing the Printer PropertiesWindows 95/98 Accessing the Printer Properties Making printer settings for a specific application Windows 3.1x Accessing the Printer Setting Dialog On the File menu, click Print Setup Windows NT4.0 Accessing the Printer PropertiesMaking printer default settings Printer Properties Printer group, select the printer you want to use Making printer default settings Default Document Properties On the File menu, click Document Defaults PostScript Setting Up for Printing Windows NT4.0 Accessing the Printer Properties Making paper settings from an application Macintosh Setting Up for PrintingLaserWriter 8 Page Setup dialog opens Setting up for printing from an application After all the settings are the way you want, click OK Windows 95/98 Canceling Print Job Canceling a Print JobWindows 3.1x Canceling a Print Job Windows NT4.0 Canceling a Print Job Click Close to close the dialog Press the printers Job Reset Canceling a Print Job Printing a Document Paper Types and Sizes Paper and Other MediaPaper and Other Media Supported by Your Printer Type 1 Printer Type 1 Printer Paper Sizes Metric version B6 JIS Paper and Other Media Supported by Your Printer Type 1 Printer Paper Sizes Inch version Paper and Other Media Supported by Your Printer Paper weight and number of sheets to be set Type 2 Printer Type 2 Printer Paper Sizes Metric version Type 2 Printer Paper Sizes Inch version Envelope Feeder Type 1400 *2 Precautions for Paper Paper types and cautions Plain paper Adhesive labels OHP transparenciesTranslucent paper Envelopes Metric version Inch version Paper not supported by this printer Printable Area Slide the catches inwards to unlock the re-size tray Type 1 Printer Loading Paper and Other MediaPull the re-size tray until it stops Return the catches to their orig- inal positions Load paper into the tray with the print side up Until it stops Adjust the side guides to the pa- per widthType 1 Printer Loading Paper in the Bypass Tray Open the bypass tray Press T twice Start the print operation with your computer Load paper into the paper tray with the print side up Er. Then slide it inside until it stops Type 1 Printer Loading EnvelopesType 1 printer loading envelopes onto the bypass tray Load envelopes until it stops, with the print side down Press Enter Press UT until the follow- ing message appears Type 1 printer loading envelopes into the envelope feeder Push the bottom plate down until it locks into place Paper Size Tray Type 2 Printer Loading Paper and Other Media Type 2 Printer Loading Paper in the Standard Paper Tray Type 2 Printer Loading Paper in the Bypass Tray Insert the paper tray into the printer until it stops Type 2 Printer Loading Paper in the Optional Paper Tray TS4Y160E Type 2 Printer Loading Envelopes Type 2 printer loading envelopes onto the bypass tray TS4Y311E Type 2 printer loading envelopes into the envelope feeder Paper Size j 2.Env. Feeder l Paper and Other Media Troubleshooting Error & Status Messages on the Operation Panel Troubleshooting Tray. ⇒ P.130 Paper Input 100 101 Paper Input 2/2 102 Unit accidentally 103 Placing the Toner Cartridge 104 Printer Doesnt Print 105 106 Terface cableNetwork Connection Check the Print to the following port box to make Other Printing Problems 107 108 Friction Pad 109 Tings with the Operation Panel Removing Misfed Paper 110 Open the front cover by pulling Front cover release buttons 111Slide the paper tray back into the printer until it stops Push the blue pressure release le- vers marked with a 112 Close the front cover Turn the printers power switch on If you uninstall the fusing unit accidentally113 Replacing the Toner Cartridge 114 115 Ing the cartridge with one hand as shown in the illustration 116 Cleaning the Friction Pad Cleaning the Printer117 118 Cleaning the Paper Feed RollerPull the paper tray out of the printer 119 Move the printer to the edge of a stable table or desk Turn the printers power switch off 120 Move the printer to the place where it was installed. Insert 121 122 Paper tray into the printer until it stops 123 124 Menu Chart Making Printer Settings with the Operation Panel125 Accessing the Main Menu 126 Search for the desired menu with U or T Making Printer Settings with the Operation Panel127 Press Enter Search for the desired menu with U or T Paper Input 1/2 Job Control MenuJob Control Parameters 128 129 Tray1 Paper Input 2/2Bypass Tray Tray 2 option Print Quality 131 System 1/2 132 PCL Menu System 2/2133 PS Menu 134 Symbol Set 135 Host Interface Parameters Network SetupHost Interface Menu Printer Lang. Printer Language Maintenance Maintenance MenuMaintenance Parameters 137 List Print List Print MenuList Print Parameters 138 Interpreting the Configuration PostScript Host Interface Printer Lang. Printer LanguageEthernet 140 Metric version AppendixMemory Capacity and Paper Size Inch version Moving and Transporting the Printer 142 Specifications Mainframe Power Consumption Paper WeightPower Source Noise Emission Sound Power Level Paper Capacity Type 1 Printer WeightWarm-up Time Paper Output Capacity Network optional network interface board required OptionsMemory Optional Equipment Envelope Size Envelope Feeder Type Dimensions W×D×HPaper Feed Unit Type Dimensions W×D×H Network Interface Board Type Topology Access Time Interface ConnectorNumber of Pins Protocols Toner Cartridge Maintenance KitConsumables 149 Index 150 151 152 Be sure to pull the tape horizontally Quick Installation GUIDEG031-8617 Connectingthe Power Cord Quick Installation GUIDEG032-8617 Installingthe Papertray Maintenance KIT TYPE2000 UE USA G517-8600 Introduction Copyright How to Read this Manual Table of Contents What is the Maintenance Kit? Checking the Contents of the Box Replacement Parts Replacing Parts Preparing to Replace the Parts Replacing the Friction Pad Shown in the illustration Push the friction pad until it locks securely Replacing the Paper Feed Rollers Replacing the Transfer Roller Open the transfer roller cover Align the new fusing unit with the mark on the printer A, Replacing the Fusing UnitPush the brown fusing unit lock levers Then slide it in B as shown in the illustration Config. Press Enter Key Printing the Test Index UE USA G517 Maintenance KIT TYPE1400 UE USA G517-8620 Introduction Copyright How to Read this Manual Table of Contents ⇒ P.7 Replacing the Fric TS4M070E Replacing Parts Preparing to Replace the Parts Pull the tray out of the printer Holes of the paper tray as shown in the illustration Replacing the Paper Feed Roller TS4M160E TS4M200E TS4M250E Clearing the Maintenance Condition Make sure the following message appears on the panel display Index Network Interface Board Type2000 Trademarks Page Configuring NetWare Preparing the Printer Powering Up the PrinterConfiguring NetWare 4.x Bindery Emulation Windows Peer-to-Peer Printing NWSetup NetWare and Print Server Configuration ProgramInstallation in a Windows Environment Windows IP Peer-to-Peer Printing Running Telnet Unix PrintingNetwork Interface Board 10BaseT/100BaseTX/STP Cables Chapter Introduction Whats in Your Package Protocol or NOS Hardware/NOS RequirementsVersion Software Conventions Used in this Document Powering Up the Printer Preparing the PrinterPage Chapter Using the MAP Program Where to Place the MAPHow to Install MAP Configure the MAP Program Web IP Browser Page Chapter NetWare Configuration Configuring NetWare Create Print Queues Start Pconsole and Select File ServerEnter the Print Server Name Assign Print Queues to the Printer Configure the Print ServerChoose Remote Other/Unknown and press the Enter key Set Up Notify Options for the Printer Optional Installing the Print Server on Multiple File Servers Preferred File Servers Configuring NetWare 4.x Bindery EmulationPrimary File Server Confirm Bindery Context Select Maintenance/Selective Install from the menu Configure in Bindery Mode with PconsoleAvailable Options Page Create Print Server Object Create Printer ObjectCreate Print Queue Object Assign Print Server Object Set Up and Reset the PrinterAssign Printer Object Check Assignments Network Interface Board Configuration Select Setup NetWare under Protocols Click on Enable NetWare Changing the File Server Using the Novell Pconsole UtilityChanging Print Queues How to Set Up Notify Press Insert at the File Server/Queue/Priority screen How To Initiate NWSetup NWSetup NetWare and Print Server Configuration ProgramHow To Install Using the NWSetup Program Enable NetWare Setup Novell NetWarePrint Server Enable NDS Mode Print Server PasswordPassword Retype Print Server Name Enable Printer Enable Bindery ModePrint Server Settings Preferred NDS Tree Printer Queues Serviced byPrinter Name Users/Groups Notified Deleting a Queue Add User/Delete User User/Group name Configuring the Notify SettingsDelay in minutes for First message Delay in minutes for repeat messages Page Windows IPX Peer-to-Peer Printing Introduction and Preparation Installation and Operation Windows IP Peer-to-Peer Printing Introduction and Preparation Page Chapter AppleTalk Configuration Choosing the PrinterPage Installation in a Windows Environment Windows for Workgroups Loading the lpr Spooler Installing TCP/IPSetting up the Network Interface Board Assigning IP Address with ARP Assigning IP Address with Bootp Lite Setting up IP and lpr Parameters Microsoft Windows 95/98 Creating an lpr Queue on the Workstation Assigning IP Address with BOOTPL32 Setting up lpr on the Workstation Windows NT Instructions Assigning IP Address with ARP This is optional Dynamic Host Configuration Protocol IP Peer to Peer Printing Peer-To-Peer IP SetupAdd Printers for IP Peer To Peer Printing Name Unix PrintingIP Address Port Number Configuring the IP Address on the Network Interface Board Using Bootp Using rarp Sm = subnet mask\ Gw = gateway address Using ping 040c800ff printfast 2 lpd/lpr Printing Arp -s 192.9.200.200 040c800ff Setting Up a BSD Remote Printer to Use lpd Running Telnet Configuration Utility Configure IP ParametersMaking Connection and Main Menu Print Server Setup Job Detected to be Action Select Printer Languages Enable/Disable Network Protocols PCL, PS, Ascii Change Password Reset UnitRestore Factory Exit Telnet LED Status Indicator LED Patterns Printer Then the NIB Operating Condition Status Report Resetting the Print Server to Factory Default How to Diagnose Problems Troubleshooting Checklists NetWare Checklist Troubleshooting Network Hardware ConnectionsTroubleshooting NetWare Protocol File Server Checklist Network Interface Board Configuration Checklist Workstation to Network Interface Board Connection Checklist Network Interface Board Loses Its File Server Connection Troubleshooting AppleTalk ProtocolUnable to Print from a Different Context Page Specifications Network Interface Board 10BaseT/100BaseTX/STP Cables Pin Number Color Ethernet Supplement for Chapter Quick Configuration Guide Type2000 Option Type2000 Option Quick Configuration Guide Page Copyright Symbols Features PCONSOLENetWare Print Server Configuration Configuration Programs Accessing the Configuration ProgramsNWSetupNetWare Print Server Configuration Configuring the IP/IPX MAP Utility Unix Configuration Manuals for this Machine Network Interface Board Type 2000 Quick Configuration GuideThis Guides Role Page Getting ready for the Software Installation NWSetup Configuration ProgramsBootp Lite IPX-Peer to Peer Click on Installation/Configuration Programs Accessing the Configuration ProgramsClick on CD ROM Contents Insert the CD-ROM in the CD-ROM drive Getting ready for the Software Installation Install NWSetup NetWare ConfigurationNWSetupNetWare Print Server Configuration Launch NWSetup Enable NDS Mode Print Server PasswordChange Password Enable Bindery Mode File Server Volume Enable Printer boxQueues Serviced by Printer Creating and Adding the Print Queues Configure the Notify Settings Delay in seconds for first messageDelay in seconds for repeat messages Add a New User or Group User/Group name Click on OK to apply these settingsThis is the name of the current user/group Define the Print Queue PCONSOLENetWare Print Server ConfigurationNetWare 3.x Configuration Define the Print Server Select the Type field and press the Enter key Define the PrinterAssign the Print Queue Select Remote/Other Unknown and press the Enter key Define Print Queue NetWare 4.x ConfigurationSelect Yes and then press the Enter key to exit Pconsole Press the Insert key Map Setup dialog appears Configuring the IP/IPX MAP UtilityPoint to MAP and select MAP Setup Click on Start on the Task bar Windows 95/98 Configuration What is Windows 95/98 Peer to Peer Printing? Click on Windows 95 and NT IP Peer to Peer Printing Installing Peer to Peer Printing IPClick on Yes to continue installation Click on Browse to set a different directory For manual installation Click on OK to complete the installation Click on Finish to complete the installation Installing Peer to Peer Printing IPXClick on Windows 95 and NT IPX Peer to Peer Printing Installing Peer to Peer Printing IPX Select the Printer Port Dynamic Host Configuration Protocol Dhcp Dynamic Host Configuration Protocol Dhcp Windows NT Configuration Windows NT Configuration TCP/IP Required Components Select the Services tabWindows NT4.0 NIB TCP/IP Configuration Click on Go to send the new settings to the NIB Windows NT Configuration Setting Up LPR Printing Windows 95/98 Selecting a Shared PrinterWindows NT4.0 Setting the IP Address Unix ConfigurationUnix Configuration At the Unix command prompt At the Unix command prompt, type ping desiredIPaddress Setting Other TCP/IP ParametersBrowser, connect to http//NIBIPaddress Unix Configuration Pconsole Page A919