Troubleshooting

 

 

Status

Possible Causes, Descriptions, and Solutions

 

 

 

 

 

 

Multiple pages are fed

Clean the friction pad, if it is dirty.⇒ P.117 “Cleaning

 

 

through the printer at once.

the Friction Pad”

 

 

 

 

 

 

 

Remove all paper from the tray and fan it gently to get

 

 

 

air between the paper. After that, load it back into the

 

 

 

tray.

 

 

 

 

 

 

Image is printed on the re-

Set the paper upside down.

 

 

verse side of the paper.

 

 

 

 

 

 

 

Paper misfeeds occur fre-

Check the paper size settings. The size specified with

 

 

quently.

the paper size dial might be different from the actual

 

 

 

paper size. Make the correct dial setting.

 

 

 

⇒ P.79 “Type 1 Printer: Loading Paper and Other Media”

 

 

 

⇒ P.88 “Type 2 Printer: Loading Paper and Other Media”

 

 

 

 

 

 

 

Use the recommended paper. Avoid using curled,

 

 

 

folded, or wrinkled paper, perforated paper, or glossy

 

 

 

paper. ⇒ P.77 “Paper not supported by this printer”

 

 

 

 

 

 

 

Clean the paper feed roller, friction pad, and/or regis-

 

 

 

tration roller, if they are dirty. ⇒ P.118 “Cleaning the Pa-

 

 

 

per Feed Roller”

 

 

 

 

 

 

Operation panel error mes-

Open the front cover of your printer and then close it.

 

 

sage stays on after removing

⇒ P.110 “Removing Misfed Paper”

 

 

the misfed paper.

 

 

 

 

 

 

 

Desired tray isn't used for the

Check the paper size settings. The size specified with

 

 

output.

the paper size dial might be different from the actual

 

 

 

paper size. Make the correct dial setting.

 

 

 

⇒ P.79 “Type 1 Printer: Loading Paper and Other Media”

 

 

 

⇒ P.88 “Type 2 Printer: Loading Paper and Other Media”

 

 

 

 

 

 

 

When using the bypass tray, specify the paper size us-

 

 

 

ing the operation panel.

 

 

 

⇒ P.81 “Type 1 Printer: Loading Paper in the Bypass Tray”

10

 

 

 

 

 

⇒ P.89 “Type 2 Printer: Loading Paper in the Bypass Tray”

 

 

 

 

 

 

 

When you are using a Windows operating system, the

 

 

 

printer driver settings overrides those specified using

 

 

 

the operation panel. Specify the desired output tray us-

 

 

 

ing the printer driver. Refer to the driver's online help

 

 

 

file.

 

 

 

 

 

 

The printed image is differ-

When you use some features such as enlargement and

 

 

ent from the image in the

reduction, the layout of the image might be different

 

 

computer.

from those shown in the computer display.

 

 

 

 

108

Page 128
Image 128
Ricoh AP1400/AP2000 manual 108, Friction Pad