Ricoh AP1400/AP2000 manual Network Interface Board Configuration Checklist

8.5.2.4Network Interface Board Configuration Checklist

If all your hardware connections are correct, check the following:

•Use MAP to check the status of the print server. The Unit Status screen shows the status for the selected network interface card. This report includes a status of file servers and queues assigned to a printer along with a description of any problems.

•The printer may not be assigned to the correct print queues. Use PCONSOLE to direct print jobs to the correct queues, then check to see if the print job is in the queue.

•If devices were added or changed, use PCONSOLE to make sure you configured the new devices correctly.

•Make sure the Network Interface Board's name has been entered correctly. If you changed the name in MAP, you must also change the name in PCONSOLE before you can print.

•Use PCONSOLE to check the Printer Status. Make sure it is not stopped or paused.

•You cannot use PCONSOLE Version 1.0 to configure the network interface card. Contact Novell for an upgrade.

8.5.2.5Printer server/file server/printer Checklist Check the following to see if:

•The Network Interface Board can not log into the file server, or cannot service jobs from a File Server.

•The Print Server name is listed on that File Server, or cannot service jobs from a File Server.

•The password assigned to the Network Interface Board through PCONSOLE matches the password assigned through MAP. Use MAP to update the password stored in the network Print Server's memory.

•The print job is in the print queue and waiting to be printed. Use PCONSOLE to check if the print jobs are being sent to the printer.

8.5.2.6Workstation to Network Interface Board Connection Checklist

To make sure the workstation is communicating with the Network Interface Board, check the following:

•Print a file from the workstation and make sure the print job gets to the print queue using PCONSOLE. If the print job does get to the queue, the problem is not with the workstation/print server connection.

•Use CAPTURE to send data to the printer from a workstation software application. See your NetWare print server manual for information.

•Make sure another printer is not taking the print jobs from the queues BEFORE the

Network Interface Board can service the job. To do this, disable the other printer until you can verify the Network Interface Board-connected printer setup.

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