Ricoh AP1400/AP2000 Troubleshooting AppleTalk Protocol, Unable to Print from a Different Context

8.5.2.7Network Interface Board Loses Its File Server Connection

If the Network Interface Board loses its connection to the file server, it can take approximately 5 to 10 minutes to reconnect. If the connection is not made after a reasonable amount of time, check the error conditions to troubleshoot the problem.

8.5.2.8Unable to Print from a Different Context

The Network Interface Board does not support printing from a context different from the context you are installed upon. If you want to do this, you must create an alias queue. See your NetWare Manual for more information.

8.5.3Troubleshooting AppleTalk Protocol

•Is the Macintosh computer connected to the network through Ethernet, and, has the Macintosh AppleTalk driver been selected? Go to the Control Panel, then go to Networks to check.

•Did you select the correct Network Interface Board and correct zone?

•Is AppleTalk enabled on the Macintosh? Use Chooser to check this.

•If you are on a network with multiple zones, is the zone correct?

•Did you select the correct printer driver in Chooser? You must first select the printer icon and then select the printer name.

Note: Not all printers will communicate with the default Macintosh driver.

•If you renamed the printer, did you reselect the printer under its new name?

•If you placed the printer in a new zone, did you reselect the zone?

•Are there other printers with similar names in the Chooser? Make sure you chose the Network Interface Board-connected printer.

Chapter 8-7