Troubleshooting
The bar does not power on.
•Ensure you have plugged the power supply into a live wall outlet.
•Ensure that all components of the power supply are connected properly.
•Ensure the power supply is properly connected to the bar power input.
No sound from the bar.
•Check that the TV or cable box is providing a signal.
•If necessary, check using an alternate source.
•Check that the bar is receiving power and is turned on.
•Turn up the volume of the bar.
•Check the input cables to make sure they are connected securely.
•Turn up the volume of your television or cable box.
•Check mute status: Is the bar status light slowly blinking green? If so, press the Mute button on the bar.
The sound coming from the bar is distorted.
•Try turning down the volume of your audio source, if possible.
•Audio processing (see FAQ’s on pages
The included remote control won’t work.
•Ensure the battery’s protective plastic tab has been removed.
•Replace the battery (CR2025).
The bar won’t learn my remote control commands.
•Carefully follow the programming instructions on the previous page of this manual.
•Hold the remote steady and
•Quickly “tap” the button on your existing remote until the status LED blinks green.
Note: The bar learns almost all IR commands, but some IR protocols cannot be programmed.
The volume of my television speakers gets louder than my N1 SurroundBar system over time.
•Turn off your TV speakers per the instructions on page 7 of this manual.
•When the remote control volume button is held down, your television may change volume levels faster than the bar. Use the buttons on the bar to adjust the volume of the bar to the correct balance with the TV speakers.
FAQ’s (Frequently Asked Questions)
My TV does not have an optical output. How do I connect my audio?
You have several options for connecting your audio:
•Use the optical output of your source unit (cable/satellite box, DVD player, etc.) and connect directly to the SurroundBar using the supplied optical cable.
•Use the 1/8" (3.5mm) analog/headphone output of your TV (if available) and connect directly to the N1 SurroundBar using 1/8" (3.5mm) to 1/8” (3.5mm) analog cable.
•Use the RCA audio outputs (white/red pair) on your TV (if available) and connect directly to the N1 SurroundBar using 1/8" (3.5mm) to 1/8” (3.5mm) analog cable and 1/8" (3.5mm) to RCA adapter.
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