Troubleshooting

 

271

 

 

 

 

 

Action

Yes

No

 

Step 5

Go to step 6.

Make sure to match the

 

Check if the cables connecting the printer and the computer are inserted

 

following:

 

in the correct ports.

 

• The USB symbol on

 

 

 

the cable with the

 

Are the cables inserted in the correct ports?

 

USB symbol on the

 

 

 

printer

 

 

 

• The appropriate

 

 

 

Ethernet cable with

 

 

 

the Ethernet port

 

 

 

 

 

Step 6

Turn on the switch or

Go to step 7.

 

Make sure the electrical outlet is not turned off by a switch or breaker.

reset the breaker.

 

 

Is the electrical outlet turned off by a switch or breaker?

 

 

 

 

 

 

 

Step 7

Connect the printer

Go to step 8.

 

Check if the printer is plugged into any surge protectors, uninterruptible

power cord directly to

 

 

power supplies, or extension cords.

a properly grounded

 

 

electrical outlet.

 

 

 

 

 

Is the printer plugged into any surge protectors, uninterruptible power

 

 

 

supplies, or extension cords?

 

 

 

 

 

 

 

Step 8

Go to step 9.

Connect the printer

 

Check if one end of the printer cable is plugged into a port on the printer

 

cable securely to the

 

and the other to the computer, print server, option, or other network

 

printer and the

 

device.

 

computer, print server,

 

 

 

option, or other

 

Is the printer cable securely attached to the printer and the computer,

 

network device.

 

 

 

 

print server, option, or other network device?

 

 

 

 

 

 

 

Step 9

Go to step 10.

Turn off the printer,

 

Make sure to install all hardware options properly and remove any packing

 

remove all packing

 

material.

 

materials, then

 

 

 

reinstall the hardware

 

Are all hardware options properly installed and all packing material

 

options, and then turn

 

 

on the printer.

 

removed?

 

 

 

 

 

 

 

 

 

Step 10

Go to step 11.

Use correct printer

 

Check if you have selected the correct port settings in the printer driver.

 

driver settings.

 

Are the port settings correct?

 

 

 

 

 

 

 

Step 11

Go to step 12.

Install the correct

 

Check the installed printer driver.

 

printer driver.

 

Is the correct printer driver installed?

 

 

 

 

 

 

 

Step 12

The problem is solved.

Contact customer

 

Turn off the printer, then wait for about 10 seconds, and then turn the

 

support.

 

printer back on.

 

 

 

Is the printer working?

 

 

 

 

 

 

Page 270 Page 272
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Image 271
Lexmark 28D0550, 415, 28D0500, CX410, 22ZT157 manual Troubleshooting 271
Page 270 Page 272

415, 28D0500, 22ZT157, CX410, 28D0550 specifications

Lexmark has established itself as a key player in the printing industry, offering a range of high-quality products designed for both small and large businesses. Among its impressive lineup, the Lexmark 28D0550, CX410, 22ZT157, 28D0500, and 415 printers stand out due to their advanced features, reliable performance, and innovative technologies.

The Lexmark 28D0550, also known as the Lexmark E460, is a monochrome laser printer tailored for office environments where efficiency is paramount. It delivers fast printing speeds of up to 45 pages per minute, thus enhancing productivity. The printer boasts a high monthly duty cycle, making it ideal for businesses with heavy printing requirements. Additionally, the 28D0550 utilizes advanced toner technology that ensures sharp, crisp text and images.

The Lexmark CX410 is a versatile multifunction printer that combines printing, scanning, copying, and faxing capabilities in one device. It features color laser technology, allowing users to produce vibrant color documents with ease. The CX410 also incorporates automatic double-sided printing, reducing paper waste and saving costs. Its intuitive touchscreen interface makes navigation and operations user-friendly, while Lexmark's Smart MFP technology enhances workflow efficiency.

The 22ZT157 represents Lexmark's commitment to sustainability. This printer is designed with eco-friendly features, including energy-efficient modes and recyclable materials. Users appreciate its compact design, which is perfect for tight office spaces. It offers reliable performance while maintaining low operational costs, making it a smart choice for budget-conscious businesses.

The Lexmark 28D0500 is notable for its superior print quality and speedy output. This model is particularly well-suited for high-volume printing tasks, providing users with exceptional clarity in text and images. The printer's robust build ensures durability and longevity, while its fast first-page-out time boosts operational efficiency.

Lastly, the Lexmark 415 combines advanced features with user-friendly technology. It supports mobile printing solutions, allowing users to print from various devices seamlessly. Cloud connectivity offers additional flexibility, making it easier for teams to collaborate and access files remotely. The printer's high-capacity toner cartridges provide longer print runs, significantly reducing downtime.

In summary, Lexmark's 28D0550, CX410, 22ZT157, 28D0500, and 415 models showcase the company’s commitment to delivering high-quality printing solutions that cater to diverse business needs. With their advanced technologies and user-oriented features, these printers are designed to enhance productivity while ensuring reliability and cost-effectiveness.
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