Lexmark 28D0500, 415, 28D0550, CX410, 22ZT157 manual Paper curl, Troubleshooting 287

Troubleshooting		287
Action	Yes	No
Step 3	The problem is solved.	Contact customer
a Depending on your operating system, specify the paper size from		support.
Printing Preferences or from the Print dialog.
b Resend the print job.
Are the margins correct?
Paper curl
Action	Yes	No
Step 1	Go to step 2.	Adjust the width and
Move the width and length guides in the tray to the correct positions for		length guides.
the size of the paper loaded.
Are the width and length guides positioned correctly?
Step 2	Go to step 3.	Specify the paper type
From the printer control panel, set the paper type and weight in the Paper		and weight from the
menu to match the paper loaded in the tray.		tray settings to match
		the paper loaded in the
Do the paper type and weight match the type and weight of the paper in		tray.
the tray?
Step 3	Go to step 4.	The problem is solved.
a Depending on your operating system, specify the paper type and
weight from Printing Preferences or from the Print dialog.
b Resend the print job.

Is the paper still curled?

Step 4 Go to step 5. The problem is solved.

aRemove the paper from the tray, and then turn it over.

bResend the print job.

Is the paper still curled?
Step 5	Contact customer	The problem is solved.
a Load paper from a fresh package.	support.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.
Is the paper still curled?