Troubleshooting Tips.
Problem | Possible Causes | What To Do |
Air conditioner | The air conditioner | •Make sure the air conditioner plug is pushed |
does not start | is unplugged. | completely into the outlet. |
| The fuse is blown/circuit | •Check the house fuse/circuit breaker box and replace |
| breaker is tripped. | the fuse or reset the breaker. |
| Power failure . | •The unit will automatically restart in the settings last |
|
| used after the power is restored. |
|
| •There is a protective time delay (approximately |
|
| 3 minutes) to prevent tripping of the compressor |
|
| overload . For this reason, the unit may not start |
|
| normal cooling for 3 minutes after it is turned |
|
| back on . |
| The current interrupter | •Press the RESET button located on the power cord plug. |
| device is tripped . | •If the RESET button will not stay engaged, discontinue |
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| use of the air conditioner and contact a qualified |
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| service technician . |
Air conditioner does | Airflow is restricted. | •Make sure there are no curtains, blinds or furniture |
not cool as it should |
| blocking the front of the air conditioner. |
| The temp control may | •In the Cool mode, press the Decrease pad. |
| not be set correctly. |
|
The air filter is dirty.
•Clean the filter at least every 30 days. See the Care and Cleaning section.
The room may have been hot.
•When the air conditioner is first turned on, you need to allow time for the room to cool down.
| Cold air is escaping. | •Check for open furnace registers and cold air returns. |
| Cooling coils have iced up . | •See “Air conditioner freezing up” below . |
Air conditioner | Ice blocks the air flow | • Set the controls at High Fan or High Cool and set the |
freezing up | and stops the air conditioner | thermostat to a higher temperature. |
| from cooling the room. |
|
The remote control | The batteries are inserted | •Check the position of the batteries. They should be |
is not working | incorrectly. | inserted in the opposite (+) and |
| The batteries may be dead. | •Replace the batteries. |
Water drips outside | Hot, humid weather. | •This is normal. |
Water drips indoors | The air conditioner is not | •For proper water disposal, make sure the air conditioner |
| tilted to the outside. | slants slightly from the case front to the rear. |
Water collects in | Moisture removed from air | •This is normal for a short period in areas with little |
base pan | and drains into base pan | . humidity; normal for a longer period in very humid areas. |
Normal Operating Sounds
nYou may hear a pinging noise caused by water being picked up and thrown against the condenser on rainy days or when the humidity is high. This design feature helps remove moisture and improve efficiency.
nYou may hear the thermostat click when the compressor cycles on and off.
nWater will collect in the base pan during high humidity or on rainy days. The water may overflow and drip from the outdoor side of the unit.
nThe fan may run even when the compressor does not.
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