Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips: Save time and money! Review the chart below first and you may not need to call for service.
Problem | Possible Causes | What To Do |
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Air conditioner | The air conditioner | •Make sure the air conditioner plug is pushed completely |
does not start | is unplugged. | into the outlet. |
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| The fuse is blown/circuit | •Check the house fuse/circuit breaker box and replace |
| breaker is tripped. | the fuse or reset the breaker. |
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| Power failure. | •If power failure occurs, turn the air conditioner OFF. When |
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| power is restored, wait 3 minutes to restart the air conditioner |
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| to prevent tripping of the compressor overload. |
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| The current interrupter | •Press the RESET button located on the power cord plug. |
| device is tripped. | •If the RESET button will not stay engaged, discontinue use |
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| of the air conditioner and contact a qualified service |
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| technician. |
and Cleaning
Air conditioner does not cool or heat (some models) as it should
Airflow is restricted. | •Make sure there are no curtains, blinds or furniture blocking |
| the front of the air conditioner. |
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The temp control may | •In COOL mode or HEAT mode (some models), press the |
not be set correctly. | DECREASE – pad. |
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The air filter is dirty. | •Clean the filter at least every 30 days. |
| See the Operating Instructions section. |
Troubleshooting Tips Installation Instructions Care
| The room may have been hot. | •When the air conditioner is first turned on, you need |
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| to allow time for the room to cool down. |
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| Cold air is escaping. | •Check for open furnace registers and cold air returns. |
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| •Make sure the air conditioner’s vent is in the closed position. |
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| Cooling coils have iced up. | •See “Air conditioner freezing up” below. |
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Air conditioner | Ice blocks the airflow | •Set the controls at HIGH FAN or HIGH COOL and set the |
freezing up | and stops the air conditioner | thermostat to a higher temperature to allow the ice to melt. |
| from cooling the room. |
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The remote control is | The batteries are inserted | •Check the position of the batteries. They should be |
not working | incorrectly. | inserted correctly. |
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| The batteries may be dead. | •Replace the batteries. |
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Water drips outside | Hot, humid weather. | •This is normal. |
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Water drips indoors | The air conditioner is not | •For proper water disposal, make sure the air conditioner |
| tilted to the outside. | slants slightly from the case front to the rear. |
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Water collects in | Moisture removed from air | •This is normal for a short period in areas with little |
base pan | and drains into base pan. | humidity; normal for a longer period in very humid areas. |
Normal Operating Sounds
Consumer Support
nYou may hear a pinging noise caused by water being picked up and thrown against the condenser on rainy days or when the humidity is high. This design feature helps remove moisture and improve efficiency.
nYou may hear the thermostat click when the compressor cycles on and off.
nWater will collect in the base pan during high humidity or on rainy days. The water may overflow and drip from the outdoor side of the unit.
nThe fan may run even when the compressor does not.
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