Before You Call For Service…

 

 

 

 

 

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Rumbling noise

 

Scale and sediment

￿ Clean tank.

 

 

in tank.

 

 

 

 

 

 

Relief valve

 

Pressure build up

￿ This is an unacceptable condition and must be

producing popping

 

caused by thermal

corrected. Contact the water supplier or plumbing

noise or draining

 

expansion to a

contractor on how to correct this. Do not plug the

 

 

closed system.

relief valve outlet.

 

 

 

 

 

Not enough or

 

Water usage may have

￿ Wait for the water heater to recover after an

no hot water

 

exceeded the capacity

abnormal demand.

 

 

of the water heater.

 

 

 

 

 

 

 

 

Low gas pressure.

￿ Check gas supply pressure and manifold pressure.

 

 

 

 

 

 

 

The pilot burner may be out.

￿ Check the pilot burner. If necessary, relight using the

 

 

 

 

instructions in the “Lighting The Water Heater”

 

 

 

 

section of this manual.

 

 

 

 

 

 

 

The gas control (thermostat)

￿ See the “Water Temperature Setting” of The Water

 

 

may be set too low.

Heater section of this manual.

 

 

 

 

 

 

Leaking or open hot

￿ Make sure all faucets are closed.

 

 

water faucets.

 

 

 

 

 

 

 

Check valve error codes.

￿ Refer to gas valve error code table on page 30.

 

 

 

 

 

 

“ON/OFF” switch turned off.

￿ Turn “ON”.

 

 

 

 

 

 

Blower unplugged.

￿ Plug in. Verify power supply (120VAC).

 

 

 

 

 

 

Combustion Shutoff System

￿ Contact a qualified service technician.

 

 

tripped

 

Water is too hot

 

 

 

 

The gas control (thermostat)

See the “Water Temperature Setting” of The Water

 

 

is set too high.

Heater section of this manual.

 

 

 

 

 

 

Gas Control (Thermostat)

Contact a qualified service technician to replace the

 

 

Defective.

gas control (thermostat).

 

 

 

 

Pilot Burner Lights, but

 

Combustion Shutoff System

Contact a qualified service technician.

Main Burner will not

 

tripped.

 

stay lit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CAUTION: Make certain power to water heater is “OFF” before removing protective cover FOR ANY REASON.

CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. VERIFY PROPER OPERATION AFTER SERVICING.

CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (thermostat), burners, vent connectors or other safety devices. Refer repairs to qualified service personnel.

Safety Instructions Installation Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service

29

Page 29
Image 29
GE AP13787 Rumbling noise, Relief valve, Producing popping, Noise or draining, Not enough or, No hot water

AP13787 specifications

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