Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Troubleshooting Tips…
Troubleshooting Tips: Save time and money!
Problem |
| Possible Causes | What To Do | |
|
|
|
|
|
Air conditioner |
| The air conditioner | • Make sure the air conditioner plug is pushed | |
does not start |
| is unplugged. | completely into the outlet. | |
|
|
|
|
|
|
| The fuse is blown/circuit | • Check the house fuse/circuit breaker box and replace | |
|
| breaker is tripped. | the fuse or reset the breaker. | |
|
|
|
|
|
|
| Power failure. | • If power failure occurs, turn the air conditioner OFF. | |
|
|
| When power is restored, wait 3 minutes to restart the | |
|
|
| air conditioner to prevent tripping of the compressor | |
|
|
| overload. | |
|
|
|
|
|
Air conditioner does |
| Airflow is restricted. | • Make sure there are no curtains, blinds or furniture | |
not cool as it should |
|
| blocking the front of the air conditioner. | |
|
|
|
|
|
|
| The temp control may | • On models with touch pads: In COOL mode, press the | |
|
| not be set correctly. | DECREASE ▼ pad. | |
|
|
| • On models with control knobs, turn the temperature | |
|
|
| knob to a higher number. | |
|
|
|
|
|
|
| The air filter is dirty. | • Clean the filter at least every 30 days. | |
|
|
| See the Operating Instructions section. | |
|
|
|
|
|
|
| The room may have been hot. | • When the air conditioner is first turned on, you need | |
|
|
| to allow time for the room to cool down. | |
|
|
|
|
|
|
| Cold air is escaping. | • Check for open furnace registers and cold air returns. | |
|
|
| • Set the air conditioner’s vent to the closed position. | |
|
|
|
|
|
|
| Cooling coils have iced up. | • See “Air conditioner freezing up” below. | |
|
|
|
|
|
Air conditioner |
| Ice blocks the air flow | • On models with control knobs, set the mode control | |
freezing up |
| and stops the air conditioner | at HIGH FAN or HIGH COOL with the temp at 1 or 2. | |
|
| from cooling the room. | • On models with touch pads, set the controls at | |
|
|
| HIGH FAN or HIGH COOL and set the thermostat to | |
|
|
| a higher temperature. | |
|
|
|
|
|
The remote control is |
| The batteries are inserted | • Check the position of the batteries. They should be | |
not working |
| incorrectly. | inserted in the opposite (+) and | |
|
|
|
|
|
|
| The batteries may be dead. | • Replace the batteries. | |
|
|
|
|
|
Water drips outside |
| Hot, humid weather. | • This is normal. | |
|
|
|
|
|
Water drips indoors |
| The air conditioner is not | • For proper water disposal, make sure the air conditioner | |
|
| tilted to the outside. | slants slightly from the case front to the rear. | |
|
|
|
|
|
Water collects in |
| Moisture removed from air | • This is normal for a short period in areas with little | |
base pan |
| and drains into base pan. | humidity; normal for a longer period in very humid areas. | |
|
|
|
|
|
“E1” appears |
| Function error code. | • Unplug the air conditioner. Wait 3 minutes and plug it | |
in the display |
|
| back in. | |
|
|
|
|
|
TIMER feature not |
| A power outage or interruption | • In the case of a power outage or interruption, the unit | |
working properly |
| occurred. | TIMER feature will reset to the original setting. You may | |
|
|
| need to set a new time if desired. | |
|
|
|
|
|
Normal Operating Sounds
| ■ You may hear a pinging noise caused by water | ■ Water will collect in the base pan during |
| being picked up and thrown against the | high humidity or on rainy days. The water |
| condenser on rainy days or when the humidity | may overflow and drip from the outdoor side |
| is high. This design feature helps remove | of the unit. |
| moisture and improve efficiency. | ■ The fan may run even when the compressor |
|
| |
14 | ■ You may hear the thermostat click when the | does not. |
compressor cycles on and off. |
| |
|
|
