GE g006 owner manual Before you call for service…, Troubleshooting Tips, Water, Possible Causes

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

WATER Possible Causes What To Do

Short spray and delay after pushing the Start button

Lid was opened and closed between cycle selection and start

•This is normal. See FUNCTIONALITY CHECK in the Safety Instructions section.

Water level seems low	This is normal	• Water may not cover the top level of the clothes.
		This is normal for this high efficiency washer.
Banging sound during	Drain stand pipe is too low	• The drain hose must exceed 32” height at some point between
drain		the washer back and the drain pipe.
Too many suds	Soft water	• Try less detergent.
	Too much detergent	• Measure your detergent carefully. Use less soap if you have
		soft water, a smaller load or a lightly soiled load.
	Type of detergent	• Switch to HE	detergent.
Water leaks	Type of detergent	• Switch to HE	detergent.
	Using too much detergent	• Use less detergent. Use less soap if you have soft water,
	in washer	a smaller load or a lightly soiled load.
	Fill hoses or drain hose is	• Make sure hose connections are tight at faucets and
	improperly connected	rubber washers are installed. Make sure end of drain hose
		is correctly inserted in and secured to drain facility.
	Household drain may	• Check household plumbing. You may need to call
	be clogged	a plumber.
	Drain hose rubs on wall	• Make sure drain hose does not make contact with the wall.
		May cause excessive wear on the hose.
	Constant water pressure	• Tighten hoses at the faucets and turn the water off after each use.
	to the fill hoses at the	• Check condition of the fill hoses; they should be replaced
	water source	every 5 years.
Water temperature	Cooler water temperatures	• New laundry detergents have been formulated to work
seems incorrect	provide improved energy	with cooler water temperatures without affecting wash
	efficiency	performance.
	Water supply is turned off	• Turn both hot and cold faucets fully on and make sure hoses
	or improperly connected	are connected to correct faucets. NOTE: Water valves are marked
		“H” and “C” and internal valve screens are color coded.
	Water valve screens are	• Turn off the water source and remove the water connection
	stopped up	hoses from the upper back of the washer. Use a brush or
		toothpick to clean the screens in the machine. Reconnect
		the hoses and turn the water back on.
	Cool/Cold Water when	• This is normal. PerfecTemp senses water temperature and
	selecting Hot	optimizes for best results. Cold water is added periodically
		when hot is selected.
	House water heater is	• Make sure house water heater is delivering water at
	not set properly	120°F–140°F (48°C–60°C).
Water pumped out before	Lid lifted or cycle was put in	• Reset cycle.
cycle is complete	pause for over 8 hours
Water won’t drain	Drain hose is kinked or	• Straighten drain hose and make sure washer is not sitting on it.
	improperly connected	• Top of drain outlet should be less than 6 ft (1.8 m)
		above floor.
Washer pauses at the	This is normal	• The washer is sensing the load.
beginning of cycles
Washer pauses during	The Auto Soak Option	• This is normal. The washer alternates between agitate and
wash cycle	was chosen	soak during these cycles to get your clothes cleaner with
		less wear.
Washer pauses during	This is normal	• The washer may pause during the spin cycle to remove
spin cycle		soapy water more efficiently.

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