Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

WATER

Possible Causes

What To Do

Short spray and delay after pushing the Start button

Lid was opened and closed between cycle selection and start

This is normal. See FUNCTIONALITY CHECK in the Safety Instructions section.

Water level seems low

This is normal

• Water may not cover the top level of the clothes.

 

 

This is normal for this high efficiency washer.

 

 

 

Banging sound during

Drain stand pipe is too low

• The drain hose must exceed 32” height at some point between

drain

 

the washer back and the drain pipe.

Too many suds

Soft water

• Try less detergent.

 

 

 

 

Too much detergent

• Measure your detergent carefully. Use less soap if you have

 

 

soft water, a smaller load or a lightly soiled load.

 

 

 

 

 

Type of detergent

• Switch to HE

detergent.

 

 

 

 

Water leaks

Type of detergent

• Switch to HE

detergent.

 

 

 

 

Using too much detergent

• Use less detergent. Use less soap if you have soft water,

 

in washer

a smaller load or a lightly soiled load.

 

 

 

 

Fill hoses or drain hose is

• Make sure hose connections are tight at faucets and

 

improperly connected

rubber washers are installed. Make sure end of drain hose

 

 

is correctly inserted in and secured to drain facility.

 

 

 

 

Household drain may

• Check household plumbing. You may need to call

 

be clogged

a plumber.

 

 

 

 

 

Drain hose rubs on wall

• Make sure drain hose does not make contact with the wall.

 

 

May cause excessive wear on the hose.

 

Constant water pressure

• Tighten hoses at the faucets and turn the water off after each use.

 

to the fill hoses at the

• Check condition of the fill hoses; they should be replaced

 

water source

every 5 years.

 

 

 

 

Water temperature

Cooler water temperatures

• New laundry detergents have been formulated to work

seems incorrect

provide improved energy

with cooler water temperatures without affecting wash

 

efficiency

performance.

 

 

 

 

 

Water supply is turned off

• Turn both hot and cold faucets fully on and make sure hoses

 

or improperly connected

are connected to correct faucets. NOTE: Water valves are marked

 

 

H” and “C” and internal valve screens are color coded.

 

Water valve screens are

• Turn off the water source and remove the water connection

 

stopped up

hoses from the upper back of the washer. Use a brush or

 

 

toothpick to clean the screens in the machine. Reconnect

 

 

the hoses and turn the water back on.

 

Cool/Cold Water when

• This is normal. PerfecTemp senses water temperature and

 

selecting Hot

optimizes for best results. Cold water is added periodically

 

 

when hot is selected.

 

 

 

 

House water heater is

• Make sure house water heater is delivering water at

 

not set properly

120°F–140°F (48°C–60°C).

Water pumped out before

Lid lifted or cycle was put in

• Reset cycle.

 

cycle is complete

pause for over 8 hours

 

 

 

 

 

Water won’t drain

Drain hose is kinked or

• Straighten drain hose and make sure washer is not sitting on it.

 

improperly connected

• Top of drain outlet should be less than 6 ft (1.8 m)

 

 

above floor.

 

Washer pauses at the

This is normal

• The washer is sensing the load.

beginning of cycles

 

 

 

 

 

 

Washer pauses during

The Auto Soak Option

• This is normal. The washer alternates between agitate and

wash cycle

was chosen

soak during these cycles to get your clothes cleaner with

 

 

less wear.

 

Washer pauses during

This is normal

• The washer may pause during the spin cycle to remove

spin cycle

 

soapy water more efficiently.

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GE g006 owner manual Before you call for service…, Water, Possible Causes

g006 specifications

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