Before you call for service…
Problem |
| Possible Causes | What To Do |
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Water has poor taste/odor |
| Water dispenser has not been | • Dispense water until all water in system is replenished. |
(on some models) |
| used for a long time. |
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Water in first glass is |
| Normal when refrigerator | • Wait 24 hours for the refrigerator to completely |
warm (on some models) |
| is first installed. | cool down. |
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| Water dispenser has not been | • Dispense water until all water in system is replenished. |
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| used for a long time. |
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| Water system has been drained. | • Allow several hours for replenished supply to chill. |
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Water dispenser does |
| Water supply line turned | • See Installing the water line. |
not work (on some models) |
| off or not connected. |
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| Water filter clogged. | • Replace filter cartridge or remove filter and install plug. |
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| Air may be trapped in the | • Press the dispenser arm for at least two minutes. |
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| Dispenser is LOCKED. | • Press and hold the Lock pad for 3 seconds. |
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Water spurting from |
| • Run water from the dispenser for 3 minutes (about | |
dispenser |
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| 112 gallons). |
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Water is not dispensed |
| Water in reservoir is frozen. | • Call for service. |
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No water or ice cube |
| Supply line or shutoff | • Call a plumber. |
production |
| valve is clogged. |
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| Water filter clogged. | • Replace filter cartridge or remove filter and install plug. |
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| Dispenser is LOCKED. | • Press and hold the Lock pad for 3 seconds. |
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Refrigerator has odor |
| Foods transmitting | • Foods with strong odors should be tightly wrapped. |
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| odor to refrigerator. | • Keep an open box of baking soda in the refrigerator; |
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| replace every three months. |
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| Interior needs cleaning. | • See Care and cleaning. |
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| Defrost water drainage | • See Care and cleaning. |
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| system needs cleaning. |
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Moisture forms on |
| Not unusual during | • Wipe surface dry. |
outside of refrigerator |
| periods of high humidity. |
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Moisture collects inside |
| Too frequent or too |
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| long door openings. |
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Interior light does |
| No power at outlet. | • Replace fuse or reset the breaker. |
not work |
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| Light bulb burned out. | • See Replacing the light bulbs. | |
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Water on kitchen floor or |
| Drain in the bottom of | • See Care and cleaning. |
on bottom of freezer |
| the freezer clogged. |
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| Cubes jammed in chute. | • Poke ice through with a wooden spoon. |
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Hot air from bottom |
| Normal air flow cooling motor. |
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of refrigerator |
| In the refrigeration process, |
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| it is normal that heat be expelled |
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| in the area under the refrigerator. |
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| Some floor coverings are sensitive |
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| and will discolor at these normal |
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| and safe temperatures. |
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Cubed Ice was selected but Crushed Ice was dispensed (on some models)
Last setting was Crushed Ice.
•A few cubes were left in the crusher from the previous setting. This is normal.
Frequent “buzzing” sound | Icemaker power switch is in the |
| ON position but the water supply |
| to the refrigerator has not been |
| connected. |
•Slide the power switch to the OFF position. Keeping it in the ON position will damage the water valve.
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