Before you call for service…

Problem

 

Possible Causes

What To Do

 

 

 

 

Water has poor taste/odor

 

Water dispenser has not been

Dispense water until all water in system is replenished.

(on some models)

 

used for a long time.

 

 

 

 

 

Water in first glass is

 

Normal when refrigerator

Wait 24 hours for the refrigerator to completely

warm (on some models)

 

is first installed.

cool down.

 

 

 

 

 

 

Water dispenser has not been

Dispense water until all water in system is replenished.

 

 

used for a long time.

 

 

 

 

 

 

 

Water system has been drained.

Allow several hours for replenished supply to chill.

 

 

 

 

Water dispenser does

 

Water supply line turned

See Installing the water line.

not work (on some models)

 

off or not connected.

 

 

 

 

 

 

 

Water filter clogged.

Replace filter cartridge or remove filter and install plug.

 

 

 

 

 

 

Air may be trapped in the

Press the dispenser arm for at least two minutes.

 

 

water system.

 

 

 

 

 

 

 

Dispenser is LOCKED.

• Press and hold the Lock pad for 3 seconds.

 

 

 

 

Water spurting from

 

Newly-installed filter cartridge.

Run water from the dispenser for 3 minutes (about

dispenser

 

 

11￿2 gallons).

 

 

 

 

Water is not dispensed

 

Water in reservoir is frozen.

• Call for service.

 

 

 

 

No water or ice cube

 

Supply line or shutoff

Call a plumber.

production

 

valve is clogged.

 

 

 

 

 

 

 

Water filter clogged.

Replace filter cartridge or remove filter and install plug.

 

 

 

 

 

 

Dispenser is LOCKED.

• Press and hold the Lock pad for 3 seconds.

 

 

 

 

Refrigerator has odor

 

Foods transmitting

Foods with strong odors should be tightly wrapped.

 

 

odor to refrigerator.

Keep an open box of baking soda in the refrigerator;

 

 

 

 

 

 

replace every three months.

 

 

 

 

 

 

Interior needs cleaning.

See Care and cleaning.

 

 

 

 

 

 

Defrost water drainage

See Care and cleaning.

 

 

system needs cleaning.

 

 

 

 

 

Moisture forms on

 

Not unusual during

Wipe surface dry.

outside of refrigerator

 

periods of high humidity.

 

 

 

 

 

Moisture collects inside

 

Too frequent or too

 

 

 

long door openings.

 

 

 

 

 

Interior light does

 

No power at outlet.

Replace fuse or reset the breaker.

not work

 

 

 

 

Light bulb burned out.

See Replacing the light bulbs.

 

 

 

 

 

 

Water on kitchen floor or

 

Drain in the bottom of

See Care and cleaning.

on bottom of freezer

 

the freezer clogged.

 

 

 

 

 

 

 

Cubes jammed in chute.

Poke ice through with a wooden spoon.

 

 

 

 

Hot air from bottom

 

Normal air flow cooling motor.

 

of refrigerator

 

In the refrigeration process,

 

 

 

it is normal that heat be expelled

 

 

 

in the area under the refrigerator.

 

 

 

Some floor coverings are sensitive

 

 

 

and will discolor at these normal

 

 

 

and safe temperatures.

 

Cubed Ice was selected but Crushed Ice was dispensed (on some models)

Last setting was Crushed Ice.

A few cubes were left in the crusher from the previous setting. This is normal.

Frequent “buzzing” sound

Icemaker power switch is in the

 

ON position but the water supply

 

to the refrigerator has not been

 

connected.

Slide the power switch to the OFF position. Keeping it in the ON position will damage the water valve.

16

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GE GARF19XXYK manual Water in first glass is, Water dispenser does, Water spurting from, Dispenser, Water is not dispensed

ED5KVEXVQ, GARF19XXYK specifications

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