Before you call for service…ge.com
Troubleshooting Tips
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Error Messages | Possible Causes | What To Do |
START/RESET status | You have pressed the | • Press the START/RESET pad one time to start the dishwasher. Press it a |
indicator light | START/RESET pad while the | second time only if you wish to cancel the cycle and start over with |
flashing | dishwasher is running. This will | a new cycle. |
| cancel the cycle. The light will |
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| stop flashing after the dishwasher |
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| drains (about 90 seconds). |
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Dishwasher BEEPS | This is a reminder that your | • Close and latch the door after opening it |
once every | dishwasher door has been left |
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30 seconds | open during operation. It will |
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| continue beeping until you close |
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| the door. |
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Problem | Possible Causes | What To Do | ||
Dishes and flatware | Low inlet water temperature | • Make sure the inlet water temperature is at least 120°F. Remove the | ||
not clean |
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| Unicouple, if attached, and run the hot water faucet until the water | |
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| temperature stops rising to purge cold water from the hot water line. | |
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| Turn off the faucet. Reconnect the Unicouple and then turn the faucet | |
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| back on. If the water temperature did not reach 120°F, consider | |
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| increasing the water temperature at the water heater. Water | |
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| temperature must not exceed 150°F. | |
| Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? | |||
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| If so, wait until pressure is normal before using your dishwasher. | |
| Improper rack loading | • Make sure large dishware does not block the detergent dispenser | ||
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| or the wash arms. See the Loading the dishwasher racks section. | |
Spots and filming | Extremely hard water | • | Use | |
on glasses and | Low inlet water temperature |
| prevent new film buildup. | |
flatware | • | To remove stubborn spots and | ||
Overloading the dishwasher | ||||
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| Improper loading | 1 | Remove all metal utensils from the dishwasher. | |
| Old or damp powder detergent | 2 | Do not add detergent. | |
| Rinse agent dispenser empty | 3 | Select the HEAVY WASH cycle. | |
| Too little detergent | |||
| 4 | Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher | ||
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| will now be in the main wash. | |
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| 5 Open the door and pour 2 cups (500 ml) of white vinegar into the | ||
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| bottom of the dishwasher. | |
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| 6 | Close the door and allow to complete the cycle. If vinegar rinse doesn’t | |
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| work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals | |
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| instead of vinegar. | |
Cloudiness on | Combination of soft water and | • | This is called etching and is permanent. To prevent this from happening, | |
glassware | too much detergent |
| use less detergent if you have soft water. Wash glassware in the shortest | |
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| cycle that will get them clean. | |
| Water temperature entering | • | This could be etching. Lower the water heater temperature. | |
| the dishwasherexceeds 150°F |
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Suds in the tub | Wrong detergent | • | Use only automatic dishwasher detergents to avoid sudsing. | |
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| Cascade® and Electrasol® Automatic Dishwashing Detergents | |
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| have been approved for use in all GE dishwashers. | |
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| • | To remove suds from the tub, open the dishwasher and let | |
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| suds dissipate. Close and latch the dishwasher. Pump out water | |
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| by touching the START/RESET pad once; then 30 seconds later, | |
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| touch the START/RESET pad again. Repeat if necessary. | |
| Rinse agent was spilled | • | Always wipe up rinse agent spills immediately. |
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Safety Instructions
Operating Instructions
Troubleshooting Tips