Before you call for service…

Troubleshooting Tips - Save time and money! Review the charts on the following pages, or visit

GEAppliances.com. You may not need to call for service.

Problem

Possible Causes

What To Do

 

 

 

Noise

Some of the sounds you’ll

‡ Detergent cup opening.

 

hear are normal

‡ The motor starting during the drying period.

 

 

 

 

‡ Water draining out of the tub immediately after you

 

 

start the dishwasher.

 

 

 

 

Utensils are not secure in the

‡ Make sure everything is secured in dishwasher.

 

rack or something small has

 

 

dropped into the rack

 

 

 

 

 

Motor hums

‡ Dishwasher has not been used on a regular basis. If you

 

 

do not use your dishwasher often, set it to fill and pump

 

 

out once every week. This will help keep the seal moist.

 

 

‡ Dishwasher control was not advanced properly to the start

 

 

of the desired cycle. Advance the control to the start of

 

 

the desired cycle.

 

 

 

Detergent left in

Dishes are blocking the

‡ Reposition the dishes.

dispenser cups

detergent cups

 

 

 

 

Water standing in the

Drain is clogged

‡ If you have an air gap, clean it.

bottom of the tub

 

‡ Check to see if your kitchen sink is draining well. If not,

 

 

 

 

you may need a plumber.

 

 

‡ If the dishwasher drains into a disposer, run disposer clear.

 

 

This is normal

 

‡ A small amount of clean water around the outlet of the tub

 

 

 

 

 

bottom at the back of the tub keeps the water seal lubricated.

 

Suds in the tub

 

Correct detergent wasn’t used

‡ Use only automatic dishwasher detergents to avoid sudsing.

 

 

 

 

 

Cascade® Dishwashing Detergent has been

 

 

 

 

 

approved for use in all GE dishwashers.

 

 

 

 

 

‡ To remove suds from the tub, open the dishwasher and let

 

 

 

 

 

suds evaporate. Add 1 gallon of cold water to the tub. Close

 

 

 

 

 

and latch the dishwasher. Repeat if necessary.

 

 

 

Rinse agent was spilled

 

‡ Always wipe up rinse agent spills immediately.

 

Stained dishwasher parts

Detergent with

 

‡ Some detergents contain colorant (pigment or dyes) that

 

 

 

colorant was used

 

will discolor the tub interior with extended use. Check the

 

 

 

 

 

detergent cup for signs of any discoloration. If cup is

 

 

 

 

 

discolored, change to detergent without any colorant.

 

 

 

 

 

Cascade® Dishwashing Detergents has been

 

 

 

 

 

approved for use in all GE dishwashers.

 

 

 

Some tomato-based

 

‡ Use of the RINSE ONLY cycle after adding the dish to the

 

 

 

foods can stain

 

load can decrease the level of staining.

 

Dishwasher won’t run

Fuse is blown, or the

‡

Replace fuse or reset circuit breaker. Remove any other appliances

 

 

circuit breaker tripped

 

from the circuit.

 

 

Power is turned off

‡

In some installations, the power to the dishwasher is proved through a

 

 

 

 

 

wall switch, often located next to the disposer switch. Make sure it is on.

 

 

Reboot your control

‡

Turn off power to the dishwasher (at circuit breaker or wall switch) for

 

 

 

 

 

30 seconds, then turn back on.

 

Steam

This is normal

‡

Steam comes through the vent during washing, drying and when

 

 

 

 

 

water is being pumped out.

 

Beeping at the end

This is normal

‡

The dishwasher will beep 4 times (unless interupted) and the CLEAN light

 

of the cycle

 

 

 

will display at the end of the wash cycle.

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GE GLDT690, GLDT696 owner manual Before you call for service…, Problem Possible Causes What To Do

GLDT690, GLDT696 specifications

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