Before you call for service…

Troubleshooting Tips

Problem

Possible Causes

What To Do

Water hard sometimes Using hot water while the water softening system is regenerating

•Avoid using hot water during water softening system regenerations because the water heater will refill with hard water. See Automatic Hard Water Bypass During Regeneration section.

Control hardness number setting

• Press and release the SELECT button until HARDNESS shows

too low

in the display. Be sure the number shown is the same as

 

the actual grains per gallon hardness of your water

 

supply. See the Control section if a change in the setting

 

is needed.

Grains of hardness in your water supply have increased

•Water hardness can change over time, especially in well water. To check, have the water tested by a water analysis laboratory or call your local water department. Adjust the hardness number setting as needed.

Water feels slippery

Absence of hardness minerals

• This is normal.

after installation of

 

 

water softening system

 

 

Water softening system

Water softening system is a

not using any salt

“demand” unit

•Does not use much salt to regenerate—very efficient.

 

Possible salt bridge

•See the Operating Instructions, Tips section.

 

 

 

 

Possible plugged nozzle and venturi

•See the Operating Instructions, Tips section.

 

 

 

Water is blue color

Acidic water in copper plumbing

•Have the water tested at once.

after water softening

 

 

system was installed

 

WARNING: Do not drink the water until problem has

 

 

been corrected.

 

 

 

Water softening system

Meter turbine stuck

•Call for service.

not regenerating

 

 

 

 

 

 

Sensor wire corroded

•Call for service.

 

 

 

 

No power to unit

•Check the circuit breaker or fuses.

 

 

 

 

Mechanical defect

•Call for service.

Cloudiness on glassware

Combination of soft water and

(automatic dishwashers)

too much detergent

•This is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get them clean.

Salty tasting water

Insufficient backwash and

•Press and hold TOUCH or HOLD button until RECHARGE

after installation

rinse time

starts to flash.

 

 

•At completion of regeneration cycle(approx. 2 hrs), run water

 

 

from faucets to purge the salty water.

 

 

 

 

Low water pressure

•Check pressure; should be minimum 20 psi.

 

 

 

 

Restricted drain hose

•Clean and reconnect hose.

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GE GXSF27B GNSF35Z GXSF39B Water feels slippery, After installation Water softening system, Not using any salt
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GXSF27B GNSF35Z GXSF39B specifications

The GE GXSF27B, GNSF35Z, and GXSF39B are part of General Electric's line of advanced water filtration systems designed to enhance water quality for residential use. Each model boasts unique features and technologies aimed at providing clean and safe drinking water while ensuring convenient and efficient operation.

The GE GXSF27B model is known for its high-capacity, high-flow filtration capabilities. This system can effectively reduce sediment, chlorine taste and odor, and other impurities that can affect water quality. The GXSF27B comes equipped with a user-friendly control panel that simplifies monitoring and maintenance. Its compact design allows for seamless installation in various spaces, making it an attractive option for homeowners seeking efficient filtration without the bulk.

In contrast, the GE GNSF35Z model excels in removing challenging contaminants, particularly those often found in municipal water supplies. It utilizes a three-stage filtration process that ensures thorough cleaning and purification. The GNSF35Z features advanced filtration media designed to capture particles smaller than traditional filters, providing an enhanced level of water quality. Its smart technology automatically alerts users when filter changes are needed, thus preventing the degradation of filtration performance.

The GE GXSF39B model is a go-to choice for households requiring a significant volume of filtered water. With a higher capacity than its counterparts, it can serve large families or those with greater consumption needs. The GXSF39B incorporates an innovative water softening component that helps reduce hard water scale buildup in plumbing, increasing the longevity of appliances. This system ensures that users enjoy soft, clean water while also extending the lifespan of their household items.

All three models share key characteristics such as easy installation and maintenance, energy-efficient operation, and durable construction that ensures longevity. With their robust design and advanced technologies, the GE GXSF27B, GNSF35Z, and GXSF39B provide homeowners with peace of mind, knowing that they are investing in a reliable water filtration solution. Ultimately, these GE models cater to various needs and preferences, making them solid choices for anyone prioritizing water quality in their home.
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