GE JBP78, JBP66, JBP65, JBP64 Before You Call For Service…, Problem, Possible Causes, What To Do

Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Oven not clean after	Oven controls not	• See the Using the self-cleaning oven section.
a clean cycle	properly set.
	Oven was heavily soiled.	• Clean up heavy spillovers before starting the clean
		cycle. Heavily soiled ovens may need to self-clean
		again or for a longer period of time.
Oven makes	This is the sound of the	• This is normal.
clicking noise	heating element turning
	off and on during
	cooking functions.
CLEAN light is on	The oven door was	• Turn the Oven Temperature knob to OFF. Allow the
when you want to cook	accidentally locked.	oven to cool. Then move the latch to the far left.
		Never force the door latch handle.
“F— and a number	You have a function	• Turn the Oven Temperature knob to OFF. Put the oven
or letter” flash in	error code.	back into operation.
	If the function code repeats.	• Disconnect all power to the range for at least 30
		seconds and then reconnect power. If the function
		error code repeats, call for service.
The display goes blank	Power surge.	• Disconnect power at the fuse box or circuit breaker
or indicator lights come		for at least 10 seconds. Turn power on and power
on when range is not		up your range. If the indicator lights are still on,
in use		call for service.
	The clock is in the	• See the Using the clock and timer section.
	black-out mode.
Oven door will	Oven too hot.	• Turn the Oven Temperature knob to CLEAN.
not lock		The glowing oven cleaning light after the knob is
		turned indicates the oven is too hot from previous
		use. To cool the oven, open the door wide, and allow
		the oven to cool. After the oven has cooled, close
		the door and slide the latch handle all the way to
		the right.
“Burning” or “oily”	This is normal in a new	• To speed the process, set a self-clean cycle
odor emitting from	oven and will disappear	for a minimum of 3 hours. See the Using the
the vent	in time.	self-cleaning oven section.
Strong odor	An odor from the insulation	• This is temporary.
	around the inside of the
	oven is normal for the first
	few times the oven is used.

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