Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Surface units will not

 

Improper cookware

Use pans which are flat and match the diameter

maintain a rolling boil

 

being used.

of the surface unit selected.

or cooking is not

 

 

 

 

fast enough

 

 

 

 

 

 

 

 

 

Surface units do

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

not work properly

 

blown or the circuit breaker

 

 

 

tripped.

 

 

 

 

 

 

 

 

Cooktop controls

Check to see the correct control is set for the surface

 

 

improperly set.

unit you are using.

 

 

 

 

 

Tiny scratches (may

 

Incorrect cleaning

Use recommended cleaning procedures.

appear as cracks)

 

methods being used.

 

or abrasions on radiant

 

 

 

 

 

Cookware with rough bottoms

Be sure cookware bottoms and cookware are clean

cooktop glass surface

 

 

being used or coarse particles

before use. Use cookware with smooth bottoms. Tiny

 

 

 

 

(salt or sand) were between

scratches are not removable but will become less

 

 

the cookware and the surface

visible in time as a result of cleaning.

 

 

of the cooktop.

 

 

 

 

 

 

 

Cookware has been slid

 

 

 

across the cooktop surface.

 

 

 

 

 

Areas of discoloration

 

Improper cookware

Marks from aluminum and copper pans as well as

on the cooktop

 

being used.

mineral deposits from water or food can be removed

 

 

 

 

with the cleaning cream.

 

 

 

 

Plastic melted

 

Hot cooktop came into

See the Special Care information in the Cleaning the

to the surface

 

contact with plastic placed

glass cooktop section.

 

 

on the hot cooktop.

 

 

 

 

 

Pitting of the cooktop

 

Hot sugar mixture spilled

Call a qualified technician for replacement.

 

 

on the cooktop.

 

 

 

 

 

Frequent cycling

 

Improper cookware

Use only flat cookware to minimize cycling.

off and on of

 

being used.

 

surface units

 

 

 

 

 

 

 

 

The display goes

 

Power surge.

Disconnect power at the fuse box or circuit breaker

blank or indicator

 

 

 

for at least 10 seconds. Turn power on and power

lights come on when

 

 

 

up your range. If the indicator lights are still on,

range is not in use

 

 

 

call for service.

 

 

 

 

Clock and timer do

 

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

not work

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

 

may be blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the clock and timer section.

23

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service

Page 23
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GE JBP64, JBP66, JBP78, JBP65, EER2000 owner manual Before You Call For Service…

EER2000, JBP64, JBP65, JBP78, JBP66 specifications

The GE JBP series of ranges, including models JBP65, JBP64, JBP66, JBP67, JBP68, and JBP70, are designed to cater to a variety of cooking needs and preferences, offering versatility, convenience, and advanced technology. These ranges are crafted with the modern kitchen in mind, providing features that enhance cooking experiences while ensuring ease of use and safety.

One of the standout features of this series is the use of a smooth, easy-to-clean cooktop surface. The ceramic glass cooktops offer a sleek and modern look, while also allowing for quick cleanup after cooking. With multiple radiant elements, including a powerful high-heat burner, these models offer flexibility for various cooking styles, from simmering soups to searing meats.

The JBP range series is equipped with an advanced self-cleaning oven system, which allows users to maintain clean oven interiors without the hassle of manual scrubbing. This feature operates by using high temperatures to burn away food residues, transforming them into ash that can easily be wiped away. Additionally, the ranges come with a substantial cooking capacity, ensuring ample space for multiple dishes at once.

All models in the JBP series also incorporate the convenience of electronic oven controls, allowing precise temperature settings and programming for timed baking. Some models are equipped with additional features such as a delay bake option, which can be particularly useful for meal planning or preparing meals in advance.

Safety is a priority with features like the oven's automatic shutdown and a control lock, preventing unintended operation. The ranges are designed with durable construction materials that ensure reliability and long-term performance.

Another notable aspect of these GE models is their energy efficiency, helping users save on utility bills while being environmentally conscious. The smooth surface of the cooktop not only enhances aesthetics but also contributes to more efficient heat distribution, leading to faster cooking times.

Overall, the GE JBP series ranges are a fantastic investment for anyone looking to upgrade their kitchen with high-quality appliances that blend performance, style, and convenience. With a range of features designed for modern cooking demands, these models continue to uphold GE's reputation for producing reliable and innovative kitchen appliances. Whether you are an experienced chef or a casual cook, the JBP series provides the tools needed to create delicious meals with ease.