GE JBP65 Cleaning the glass cooktop, Tips Care and Cleaning, Customer Service Troubleshooting

Models: EER2000 JBP64 JBP65 JBP78 JBP66

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Cleaning the glass cooktop.

Safety Instructions

Cleaning the glass cooktop.

Clean the glass surface with cleaning cream before you use the cooktop for the first time. Also, clean the glass surface after each use. This helps protect the top and makes clean-up easier.

To clean the cooktop seal around the edge of the glass, let a wet cloth rest on it for a few minutes, then wipe clean. Use a mild detergent if needed.

Do not use a knife or any sharp object on the seal because it will cut or damage it.

Operating Instructions

Normal Cleaning

Use only a recommended cleaning cream, such as Cerama Brite or another cooktop cleaning cream, on the glass cooktop.

To maintain and protect the surface of your new glass cooktop follow these steps.

Before you use the cooktop for the first time, clean it with cleaning cream. This helps protect the top and makes clean-up easier.

Clean the surface with the cleaning cream after each use.

Rub a few drops (less is better) of the cleaning cream onto soiled area using a damp paper towel. Buff with a dry paper towel until all soil and cream are removed.

For Heavy, Burned-On Soil…

Tips Care and Cleaning

Using a razor scraper will not damage the surface if the 45° angle is maintained.

Allow the cooktop to cool.

Apply a few drops of cleaning cream to the cool, soiled area. Spread the cream across the entire soiled area.

Hold scraper at a 45° angle against the glass ceramic surface. This 45° angle makes the scraping easier.

Scrape soil with the enclosed razor scraper. Keep small amount of cream on the soil as you scrape. Heavily soiled areas may require repeated applications of cream. It will be necessary to press down on

the razor scraper while scraping the soiled area with cooktop cream.

Be sure to use a new sharp razor scraper. Do not use a dull or nicked blade.

If any soil remains, repeat the steps listed above.

To order more cream and/or scrapers for cleaning your glass cooktop, please call our toll-free number:

National Parts Center . . . . . .800-626-2002

Cleaner . . . . . . . . . . . . . . . . . .# WX10X300 Scraper . . . . . . . . . . . . . . . . . .# WX5X1614 Cream & scraper kit . . . . . . .# WB64X5027

Customer Service Troubleshooting

Our testing shows that if you are cooking high sugar mixtures such as jelly or fudge and have a spillover, permanent damage to the cooktop surface may occur unless the spillover is immediately removed.

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Special Care for Sugary Spills

Be sure to use a new sharp razor scraper. Do not use a dull or nicked blade.

Sugary spillovers (such as jellies, fudge, candy syrups) or melted plastics can cause pitting of the surface of your cooktop (not covered by the warranty) unless the spill is removed while still hot. Special care should be taken when removing hot substances.

Turn off all surface units affected by the spillover. Remove hot pans.

Wearing an oven mitt, hold the razor scraper at a 45° angle to the cooktop. Scrape the hot spill to a cool area outside the surface unit.

With the spill in a cool area, use a dry paper towel to remove any excess. Any spillover remaining should be left until the surface of the cooktop has cooled. Do not continue to use the soiled surface unit until all of the spillover has been removed. Follow the steps under Heavy Burned-On Soil to continue the cleaning process.

NOTE: If pots with a thin overlay of aluminum, copper or enamel are allowed to boil dry, the overlay may bond with the glass cooktop and leave a black discoloration. This should be removed immediately before heating again

or the discoloration may be permanent.
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GE JBP65, JBP66 Cleaning the glass cooktop, Tips Care and Cleaning, Customer Service Troubleshooting, Normal Cleaning