Alesis QuadraSynth Plus manual Trouble-Shooting Index, Re-initializing

Troubleshooting: Appendix A

APPENDIX A

TROUBLE-SHOOTING

Trouble-Shooting Index

If you are experience problems while operating the QuadraSynth Plus, please use the following table to locate possible causes and solutions before contacting Alesis customer service for assistance.

Symptom	Cause	Solution
The display does not light	No power.	Check that the power cable
when the ON/OFF switch		is plugged in properly.
is turned on.
Display is blank.	Display contrast is set	Adjust the display contrast.
	either too high or low.	(Global, p.1, Quad Knob 1).
No sound.	Bad connections.	Check your audio cables; if
		necessary, swap cables.
	Volume is turned down.	Turn [VOLUME] knob up.
	Keyboard Mode is set	Set the Keyboard Mode to
	incorrectly.	“NORMAL” (Global, p. 2).
No MIDI input in Mix	Bad connections.	Check MIDI cables.
mode (cannot control	One or more channels’	Make sure the MIDI IN
through MIDI).	MIDI IN switch is off.	parameter is turned on for
		the channel(s) you wish to
		control via MIDI.
	Keyboard Mode is set	Make sure the Keyboard
	incorrectly.	Mode (Global p. 2) is set to
		“NORMAL”.
Notes sustain	Sustain pedal was	Turn off power and turn
continuously.	plugged in after power	on again.
	was turned on.

Re-initializing

If your unit behaves erratically or “freezes”, the first step is to power down the unit. and power it back up again. Disconnect any cables connected to the MIDI IN jack, and make sure that a sequencer or keyboard is not sending messages to the QuadraSynth Plus that would make it behave erratically (such as a long stream of pitch bend messages on 16 channels simultaneously). If these steps do not solve the problem, you must re-initialize the software. Make sure your mod wheel is all the way down before re-initializing, otherwise the “zero” position of the mod wheel will be incorrect. To re-initialize the QuadraSynth Plus, hold down both Quad Buttons [1] and [4] while turning on the power. This will reset all Global parameters to their default settings, and will initialize all edit buffers so that all Mix, Program and Effects parameters are reset to their default settings. However, none of the Programs, Mixes, or Effects are changed when re- initializing the unit.

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