GE JCK 915 Before You Call For Service…, Problem, Possible Causes, What To Do, hot or too cold

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Oven temperature too	Oven thermostat	• See the Adjust the oven thermostat – Do it yourself!
hot or too cold	needs adjustment.	section.
Oven will not work	A fuse in your home may	• Replace the fuse or reset the circuit breaker.
	be blown or the circuit
	breaker tripped.
	Oven controls improperly set.	• See the Using the oven section.
Oven will not self-clean	The oven temperature	• Allow the oven to cool to room temperature and reset
	is too high to set a	the controls.
	self-clean operation.
	Oven controls improperly set.	• See the Using the self-cleaning oven section.
	The probe is plugged into	• Remove the probe from the oven.
	the outlet in the oven.
“Crackling” or	This is the sound of the	• This is normal.
“popping” sound	metal heating and cooling
	during both the cooking and
	cleaning functions.
Excessive smoking	Excessive soil.	• Press the CLEAR/OFF pad. Open the windows to rid
during clean cycle		the room of smoke. Wait until the LOCKED light goes
		off. Wipe up the excess soil and reset the clean cycle.
Oven door will	Oven too hot.	• Allow the oven to cool below locking temperature.
not open after a
clean cycle
Oven not clean after a	Oven controls not properly set.	• See the Using the self-cleaning oven section.
clean cycle
	Oven was heavily soiled.	• Clean up heavy spillovers before starting the clean
		cycle. Heavily soiled ovens may need to self-clean
		again or for a longer period of time.
“LOCKED” flashes	The self-clean cycle has	• Close the oven door.
in the display	been selected but the
	door is not closed.
LOCKED light is on	The oven door is locked	• Press the CLEAR/OFF pad. Allow the oven to cool.
when you want	because the temperature
to cook	inside the oven has not
	dropped below the
	locking temperature.

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