GE JEM31M warranty A Questions? Use This Problem Solver

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A● ●QUESTIONS?

USE THIS PROBLEM SOLVER

PROBLEM

OVEN W~L NOT COME ON

CONTROL PA~L LIGHTED, YET OVEN WILL NOT START

“PRObE” APPEARS ON DISPLAY

“Error” APPEARS ON DISPLAY

POSSIBLE CAUSE

●A fuse in your home may be blown or the circuit breaker tripped. Replace fuse or reset circuit breaker.

*Unplug your microwave oven, then plug it back in.

●Make sure 3-prong plug on oven is fully inserted into wall receptacle.

●Door not securely closed,

●START pad must be touched after entering cooking selection.

●Another selection entered already in oven and CLEAWO~ pad not touched

to cancel it.

●Make sure you have entered cooking time after touching TIME COOK I & 11 pad.

●CLEAWOFF pad was touched accidentally. Reset cooking program and touch START pad.

●Make sure you have entered a temperature tier touching TEMP COOK & HOLD pad.

●Make sure you have entered a code number after touching AUTO ROAST or AUTO COOK pad.

●Probe has been forgotten or not seated properly in oven wall when using Temp Cook & Hold or Auto Roast functions.

●During Auto Cook, Auto Reheat or Popcorn program, the door was opened before steam could be detected, or steam was not detected in rnmimum time.

●No steam was detected by sensor within four minutes and 10 seconds after start of Popcorn program.

All these things are normal with your microwave oven:

●Steam or vapor escaping from around the door.

●Light reflection around door or outer case.

●Dimming oven light and change in blower sound may occur while operating at power levels other than high.

●Dull thumping sound while oven is operating.

●Some TV-Radio interference might be noticed while using your microwave oven. It’s similar to the interference caused by other small appliances and does not indicate a problem with your oven.

If you need more help...call, toll free: GE Answer Center@/ 800.626.2000/ consumer information service

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