GE JES1133WD Before you call for service…, Safety Information Operating Instructions, Problem

Safety Information

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

Save time and money! Review the chart on this page first and you may not need to call for service.

Problem	Possible Causes	What To Do
Oven will not start	A fuse in your home	• Replace fuse or reset
	may be blown or the	circuit breaker.
	circuit breaker tripped.
	Power surge.	• Unplug the microwave
		oven, then plug it back in.
	Plug not fully inserted	• Make sure the 3-prong
	into wall outlet.	plug on the oven is fully
		inserted into wall outlet.
Control panel lighted, yet	Door not securely closed.	• Open the door and close
oven will not start		securely.
	START pad not pressed	• Press START.
	after entering cooking
	selection.
	Another selection entered	• Press STOP/CLEAR twice.
	already in oven and
	STOP/CLEAR pad not
	pressed to cancel it.
	Cooking time not entered	• Make sure you have
	after pressing TIME COOK.	entered cooking time
		after pressing TIME COOK.
	STOP/CLEAR was pressed	• Reset cooking program
	accidentally.	and press START.
	Defrosting category	• Make sure you have
	or food weight not	entered a defrosting
	entered after pressing	category and food weight
	AUTO WT. DEF.	after pressing AUTO WT. DEF.

Things That Are Normal With Your Microwave Oven

	■ Steam or vapor escaping from around the door.
	■ Light reflection around door or outer case.
	■ Dimming oven light and change in the blower sound at power levels other
	than high.
	■ Dull thumping sound while oven is operating.
	■ TV/radio interference might be noticed while using the microwave. Similar to
	the interference caused by other small appliances, it does not indicate a
	problem with the microwave. Plug the microwave into a different electrical
	circuit, move the radio or TV as far away from the microwave as possible,
24	or check the position and signal of the TV/radio antenna.