HELP US HELP YOU
Read this guide carefully.
It is intended to help you operate and maintain your new range properly. Keep it handy for answers to your questions.
If you don’t understand something or need more help, call:
GE Answer Center® 800.626.2000
24 hours a day, 7 days a week
How to Remove Packaging Tape
To assure no damage is done to the finish of the product, the safest way to remove packaging tape adhesive on new appliances is an application of a household liquid dishwashing detergent, mineral oil or cooking oil. Apply with a soft cloth and allow to soak. Wipe dry and then apply an appliance polish to thoroughly clean and protect the surface.
NOTE: The plastic tape must be removed from the chrome trim on oven parts. It cannot be removed if it is baked on.
If you received a damaged range…
Immediately contact the dealer (or builder) that sold you the range.
Save time and money. Before you request service…
Check the Problem Solver in the back of this guide. It lists causes of minor operating problems that you can correct yourself.
Write down the model and serial numbers.
You’ll find the model and serial numbers on two labels on the range front frame near the kick panel. These numbers are also on the Consumer Product Ownership Registration Card that came with your range. Before sending in this card, please write these numbers here:
Model Number |
| Serial Number |
Use these numbers in any correspondence or service calls concerning your range.
WARNING
• ALL RANGES CAN TIP.
•INJURY TO PERSONS COULD RESULT.
•INSTALL THE
DEVICE PACKED WITH
THE RANGE.
•SEE THE INSTALLATION INSTRUCTIONS.
IF YOU NEED SERVICE
To obtain service, see the Consumer Services page in the back of this guide.
We’re proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, here are three steps to follow for further help.
FIRST, contact the people who serviced your appliance. Explain
why you are not pleased. In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
Manager, Consumer Relations GE Appliances
Appliance Park Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Panel
20 North Wacker Drive Chicago, IL 60606
WARNING: If the information in this guide is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
by a qualified installer, service agency or the gas supplier.
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