QUESTIONS?
USE THIS PROBLEM SOLVER
PROBLEM | POSSIBLE CAUSE |
OVEN WILL NOT WORK | • Plug on range is not completely inserted in the electrical outlet. |
| • The circuit breaker in your house has been tripped, or a fuse has been blown. |
| • Oven controls not properly set. |
TOP BURNERS DO NOT | • Make sure electrical plug is plugged into a live power outlet. | ||
LIGHT OR DO NOT | • Burner holes on the side or around the top of burner may be clogged. Remove | ||
BURN EVENLY | burners and clean them with a small safety pin or sewing needle. | ||
| Make sure you do not enlarge the holes. |
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BURNERS HAVE YELLOW |
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OR |
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FLAMES |
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| (A) Yellow flames— | (B) Yellow tips on outer | (C) Soft blue flames— |
| Call for service | Normal for natural gas | |
•If burner flames look like (A), call for service. Normal burner flames should look like (B) or (C), depending on the type of gas you use.
•With LP gas, some yellow tipping on outer cones is normal.
BURNER FLAMES VERY | • If range is connected to LP gas, check all steps in the Installation Instructions. | ||||||||
LARGE OR YELLOW |
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OVEN DOES NOT | • Make sure thermostat capillary bulb (located in upper portion of oven) is in | ||||||||
COOK PROPERLY | correct position, not touching oven sides and not coated with anything. | ||||||||
| • Aluminum foil being used improperly in oven. |
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| • Oven vent blocked on top of range. |
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| • Oven Temperature knob set incorrectly or not turned on. |
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| • Incorrect cookware being used. Check each cooking section for cookware tips | ||||||||
| or recommendations. |
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| • Check common problems listed in Baking, Roasting and Broiling sections. | ||||||||
| • Oven bottom not securely seated in position. |
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STRONG ODOR | • Improper air/gas ratio in oven. Adjust oven burner air shutter. |
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| • An odor from the insulation around the oven liner is normal for the first few | ||||||||
| times oven is used. This is temporary. |
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OVEN TEMPERATURE | • The oven thermostat needs adjusting. See the Adjust the Oven Thermostat– | ||||||||
TOO HOT OR TOO COLD | Do It Yourself section. |
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SURFACE BURNERS | • The oven gas shut off valve may have accidentally been moved during cleaning | ||||||||
LIGHT BUT OVEN | or moving. To check the oven gas shut off valve raise the cooktop and look | ||||||||
DOES NOT | for the gas shut off lever either on the front large tube or at the extreme right | ||||||||
| rear corner. Make sure the lever is turned so that it is parallel to the gas tube. | ||||||||
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| Lever shown open |
| Lever shown |
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| Gas |
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| open |
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| Gas |
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If you need more help…call, toll free: GE Answer Center®
800.626.2000
consumer information center
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