Sharp FO-3150 9. Troubleshooting

9. Troubleshooting

Problems and Solutions

If you have any problems with your fax machine, refer to the following

troubleshooting guide.

Line error

Problem Solution

LINE ERROR appears in

the display. A line error occurs when your fax machine cannot

communicate correctly with the other fax machine.

The error is usually due to a problem on the phone

line.

Try the transaction again. If the error persists, check

the following:

• Check the connection. The cord from the TEL.

LINE socket to the wall socket should be no longer

than two meters.

• Make sure there are no modem devices sharing the

same telephone line.

• Check with the other party to make sure their fax

machine is functioning properly.

• Have your telephone line checked for line noise.

• Try connecting the fax machine to a different

telephone line.

• If the problem still occurs, your fax machine may

need service.

all.book Page 96 Friday, October 31, 2003 4:10 PM

Contents

Main FO-3150 FACSIMILE MODEL OPERATION MANUAL FO-3150 FACSIMILE WARRANTY all.book Page 1 Friday, October 31, 2003 4:10 PM Facsimile Products Congratulations on Your Purchase! FOR LOCATION ENQUIRIES WITHIN Introduction Page Important safety information Page Table of Contents A Look at the Operation Panel 7 1. Installation 9 2. Sending Faxes 29 3. Receiving Faxes 55 4. Making Copies 65 Page A Look at the Operation Panel 1 2 543 8 69 7 10 12 11 13 Page 1. Installation Unpacking Checklist Points to keep in mind when setting up Connections Connecting the handset Connecting the power cord Connecting the telephone line cord 1 2 4 5 Moving your fax and reconnecting Attaching the paper trays Page Page Installing the Toner Cartridge 15 Installing the Toner Cartridge Installing the Toner Cartridge 16 2 3 4 Page Page Loading Printing Paper 19 Loading Printing Paper 1 2 3 Loading Printing Paper 4 5 6 7 Entering Your Name and Fax Number Entering Your Name and Fax Number Entering Your Name and Fax Number 22 4 5 6 7 8 Setting the Date and Time Setting the Date and Time 3 4 Page Setting the Reception Mode 25 Setting the Reception Mode Setting the reception mode Volume Adjustment 1 2 Speaker 1 2 Ringer Beep length 4 5 2. Sending Faxes Transmittable Documents Size and weight Other restrictions Loading the Document 1 2 Page Adjusting the Resolution and Contrast Resolution settings Contrast settings 2 Changing the default resolution 4 Sending a Fax by Normal Dialling 35 2 3 Sending a Fax by Normal Dialling Sending a Fax by Automatic Dialling 19START 5 2 Storing fax and phone numbers for automatic dialling 3 4 5 6 Editing and clearing auto-dial numbers 2 4 5 7 Page 2 Rapid Key Dialling Speed Dialling 2 3 Searching for an auto-dial number 1 2 3 Sending a fax by Direct Keypad Dialling 2 3 1 2 3 Redial Automatic redialling 2 4 Error Correction Mode Cover Sheet Documents Cover Sheet 2 4 Cover Sheet 48 2 3 4 5 Batch Page Numbering 49 Batch Page Numbering 2 4 5 Broadcasting (Sending a Fax to Multiple Destinations) 2 3 4 5 Broadcasting using a Group Key 2 Storing numbers in Group Keys 2 3 4 5 Page If the memory becomes full... 3. Receiving Faxes Using TEL/FAX Mode Using A.M. Mode 56 Pseudo Ring Duration for Tel/Fax Mode Using A.M. Mode Using FAX Mode Using FAX Mode 57 Changing the number of rings 4 Using TEL Mode 3. Receiving 1 2 3 Answering on an extension phone connected to the same line Answering with the faxs handset 1 2 3 Putting a call on hold Optional Reception Settings Fax Signal Receive 2 4 Changing the number for remote fax activation 2 4 Reception Ratio 4 Substitute Reception to Memory 64 Substitute Reception to Memory 4. Making Copies 4. Making Copies 1 2 Making Copies 66 4 Copy Cut-off 3 5. Answering Machine Connection Connecting an Answering Machine 1 2 Using the Answering Machine Connection Using the Answering Machine Connection 1 2 How answering machine mode operates Optional A.M. Mode Settings Quiet Detect Time 2Press once and 6 times. 4 Quiet Detect Start Time 1 2Press once and 7 times. 4 On A.M. Failure 2Press once and 8 times. 4 2 6. Special Functions Distinctive Ring (Requires Subscription to Service) Distinctive Ring (Requires Subscription to Service) 74 4 6 Blocking Reception of Unwanted Faxes Page Polling (Requesting a Fax Transmission) 2 4 1 2 Requesting transmission Being polled (Memory polling) 1 4 5 6 7 Page 3 4 5 6 Polling security Page Page 7. Printing Lists 3 4 5 Activity Report Page Transaction Report 7. Printing Lists Transaction Report print condition 4 Auto print-out of Activity Report 1 2 3 8. Maintenance Scanning glass and rollers The housing Replacing the toner cartridge 3 Replacing the drum cartridge Viewing the total number of pages printed 2 3 4 Replacing the drum cartridge 1 2 3 4 5 6 Cleaning the drum cartridge 1 2 3 4 5 6 7 9. Troubleshooting Problems and Solutions Line error Dialling and transmission problems Reception and copying problems General problems Answering machine connection Messages and Signals Display messages Page Audible signals Clearing Paper Jams 1 Clearing jammed printing paper 2 3 4 5 6 7 8 9 Quick Reference Guide Sending Faxes Receiving Faxes Storing Auto Dial Numbers Index A B C D M N P R S